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Supply Chain Customer Service

Location:
San Jose, California, United States
Posted:
August 24, 2018

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Resume:

Professional Summary

Seasoned Sr. Planner/Project Leader/Logistic Supply Chain Manager with exceptional customer satisfaction record ready for additional challenges. Mastering Production Inventory Control (PIC), utilizing Oracle and SAP MRP Systems exporting data using Microsoft Excel for Data Analysis Reporting. Manage build schedule in high volume environment by interfacing with manufacturing, engineering, sales and both, internal and external, international and domestic customers.

Work with suppliers, production, materials, in-house logistics and warehouse management to ensure the appropriate materials are available on time and place to meet the production schedule and customer priorities. Controls daily input and output of production and inventory data for the Inventory Management System (SAP), Customer Service Spares Replenishment Management Systems.

Professional Experience

Spares Escalation planner World Wide, 05/2016 to Present

Lam Research, Inc. Livermore, CA

Prepare manual release / manifest for Customers, where replenishment needs are not met through EDI.

Manage and communicate BOM change affectivity dates.

New/Change product BOM verification.

Send material out for outside processing if need it, send material out for external warehouse, warehouse on wheels.

Recommend, support, and implement continuous process improvements, using Q-Base Data Management System.

Engage in continuous learning and professional development to maintain current knowledge within the field to meet required compliance and regulatory job requirements.

Follow-up and expedite orders to assure timely delivery.

Facilitate and recommend actions to ensure optimal supply chain execution.

Ensure Business Practices and Safety procedures are follow to ensure a safe environment.

Division - Sr. Planner, Project Leader Coordinator 03/2000 to 6/29/2015

VLSI Standards, Inc. subsidiary of KLA/Tencor, Inc., Milpitas, CA

Develop and manage all division Projects, Product planning, Master Scheduling and Inventory Control activities for Semiconductor Equipment and Government Customers.

Team leader through transition from Oracle to SAP for Global Supply Chain Management.

Active member of daily production meetings with the management team, participating in solutions based dialog when pertinent to product and shipment schedule.

Supervises and mentors Production Planner staff.

Overseeing $2.2M average billable product.

Implemented and Managed a Quality Management Systems.

Meeting objectives, maintaining 95%-98% on time delivery with Zero QA Defects.

Manage customer returns.

Analyze risk to determine end-of-life (EOL) cycle.

Data Analysis Weekly and Monthly Reporting using Microsoft Excel Pivot tables.

Developed production schedule based on purchased orders.

Managed supply chain vendors.

Reviewed and created Bill of Materials (BOM and EBOM) for all new products.

Oversaw all incoming movement of material.

Verified all material transaction.

Maintained and adjusted material variances.

Reported vendor discrepancies to vendor for correction.

Materials Supervisor 10/92 to 02/2000

Vitaphore Inc. Subsidiary of Union Carbide, Menlo Park, CA

Managed all purchasing activities related to the procurement of medical products, packaging materials, raw materials, manufacturing equipment and facilities services.

Ensured all purchase requisitions met cost, quality and delivery objectives.

Collaborated with production teams to prepare forecast, production plan and master schedule.

24,2017Generated BOM based on Purchase Order‘s received.

Education

Supervision and Management Certification 2002-2003

San Jose State University

Elective Courses

San Jose City College/Evergreen Valley Community College

Additional Training

APICS CSOP Chain Management Certification February 2018

Basic of Demand/Supply Management May 24, 2017

Managing within the Law Team Communication Skills

Trinity Chemical Safety Compliance Yearly Compliance Problem Solving

Project Management

Coaching, mentoring and giving feedback

Monitoring performance

Defining and assigning work to others

Managing conflict and disagreements

Solving problems, taking risks, and making decision



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