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Customer Service Manager

Fort Myers, Florida, United States
August 24, 2018

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Adrienne Gonzalez

Fort Myers, FL *****


Authorized to work in the US for any employer

Work Experience

Customer Service/ Cashier

SJS Beacon Baseball LLC - Fort Myers, FL

February 2017 to Present

Customer Service, Cashier, Cook, Special Events,and Beverage server during baseball games and special events at Century Link Stadium.

Event Specialist

Crossmark/Promoworks - Fort Myers, FL

August 2016 to March 2018

Sample and sell food and non-food products in Publix and Winn-Dixie Supermarkets. Event Facilitor/Salesperson

Tallgrass Talent Group - Estero, FL

September 2012 to July 2016

Manage, train, assist, prepare and monitor a team of 3 to 7 salespeople for their sampling events in Super Target Stores. Communicate with retailers about the upcoming events, possible need of supplies and products, any shortages or substitutes of products that were utilized. Sample and sell samples in Super Target, Publix Supermarkets, and other retailers as requested per company vendors. Substitute Teacher

Lee County Schools - Fort Myers, FL

October 2011 to March 2015

Teaching a-typical and ESE students in sequence with classroom teacher. Independent Contract Class Instructor

Joann Fabrics - Fort Myers, FL

September 2012 to April 2014

Teaching Adult classes in Upholstery, Crafts and Floral. Teaching Children Classes in Crafts, Kid Camps and Birthday Parties. Preschool Teacher

Rainbow babies, Wellington Academy, Play to Learn Children Center,and Jumpstart PDC - Fort Myers, FL

June 2003 to June 2011

Lead Teacher in a preschool classroom. Planned lessons, Kindergarten readiness,and interaction with children, staff and parents. Responsible for lesson plans, meal plans, outdoor activities, and field trip arrangements.

Food Service Worker

Bonita Springs Middle School, Lee County Schools - Bonita Springs, FL August 2008 to June 2009

Foodservice Professional

Perform all tasks to accomplish daily service of meals to the children and staff. The duties include; preparation, cooking serving of all food items, all cleaning responsibilities of the kitchen, service lines, storage areas, laundry room, and staff bathroom. Cleaning of all dishes used by kitchen staff, and stocking food items as received by vendors.

Customer Information / Technical Representative

Sony Electronics, Inc - Fort Myers, FL

December 2000 to September 2003

Assist Sony consumers with pre-sales inquiries, connections to other electronics, finding authorized dealers and servicers, user training for operating electronics, inquiries of status of a repair, warranty questions, and all customer relations issues concerning video consumer products. Specialied in digital cameras,vhs, dvd, and memory storage.

Front End Manager Trainee

Publix Supermarket - Fort Myers, FL

January 1998 to December 2000

Assisted Front End Manager with scheduling of breaks, lunches and customer inquires for the cashiers and front end personnel. Handled all tenders for the tills, safe, and deposits. Check-out customers? groceries, package groceries, locate items for customers, return unwanted items to correct department, straighten aisles, housekeeping for front end service areas, carry-out service, bakery sales, and part-time food demonstrator.

Co-Owner/ Executive Chef

Edible Creations Occasions - Miami, FL

October 1995 to December 1998

Catered high quality parties and events for elite clientele for the Metro-Dade and Broward county areas. Specialized in theme parties and romantic special occasions. Education

Preschool Teacher Birth to Age 5 in Preschool

Child Care of SWFL - Fort Myers, FL

2008 to 2008

Bachelor of Occupational Science in Foodservice Management Johnson and Wales University - Charleston, SC

May 1994

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