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Customer Service Accounting

Ponchatoula, Louisiana, United States
August 24, 2018

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Jacquline M. Boudreaux

*** *. *** ******, ***********, Louisiana, 70454 Cell Phone:504-***-****



** *****’ experience in bookkeeping with a diverse background accounts payable, accounts receivable, general ledger, taxes, and reconciliations.


Bachelor of Science in Accounting

University of Phoenix, New Orleans, LA June 2003


More than 20 years administrative, bookkeeping, and accounting experience

Proficient in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Windows, Peachtree Accounting Software, QuickBooks Pro Software, Ascend-Firestream, Aims-Compass Commander, and Worltrac Software



Implementation of QuickBooks Pro Accounting Program independently for the British Petroleum (BP) Gulf Oil Spill to include Accounts Payable, Accounts Receivable, and Payroll for over 1,300 employees at multiple locations throughout the Gulf Region. Currently assisting our Human Resources Department, I.T. Department, CAO, and CPA with structuring and implementing the transition of a new software system that will include changes in policies and benefits for Human Resources, Accounting, Multiple State Tax Commission Laws, Payroll, and Compliance Laws and Regulations.

All aspects of accounting for Petroleum Distributor with multiple convenience store operations to include compilation and preparation of Accounts Payable, Accounts Receivable, Sales Tax, Payroll, Licensing Renewals, Insurance (Health, Property, General Liability, Umbrella), Monthly-Quarterly-Yearly Financial Reports; QuickBooks, Ascend, Compass software systems.

Compile and prepare Accounts Payable, Journal Entries, Bank Reconciliations, and monthly Profit and Loss Statements for five New Orleans based restaurant and/or bar.

Independently prepare and file individual and small business yearly, quarterly and monthly payroll and tax forms.

Implementation of QuickBooks Pro Accounting Software to small businesses therefore eliminating the need for a manual accounting and inventory systems.

Implementation of QuickBooks Pro Accounting Program independently; compiled and prepared essential accounting data to include monthly, quarterly, and yearly payroll and tax forms. Compiled and prepared data for quarterly profit and loss reports, yearly financial statements, A/R, A/P, payroll, job costing.

Restructured accounts receivable office structure with superior organizational skills, therefore increasing profit and loss accuracy.

Assisted Executive Chef with payroll, payroll forecasts, scheduling, and financial budgets for approximately 60 employees.

Reconciled and audited employee shift totals, administered daily operations of all departments, jointly responsible for daily vehicle inventory, oversaw all company policy implementation and employee benefit packages, assisted with employee staffing and training, utilized strong self-management skills.

Prepared and audited payroll for 60 employees, reconciled restaurant and banquet employee gratuities, responsible for guest satisfaction and employee benefits.

Supervised staff of 15 employees; responsible for training, daily operations, scheduling, and auditing of all front desk operations, implemented all administrative policies and procedures, independently handled all customer service inquiries.

Job History

Baker Lyman & Company, Metairie, LA October 2014 – June 2016

Accountant, Worley Catastrophe Response August 2010 –October 2014

Accountant, Petroleum Distributor, Amite, LA September 2005-August 2010

Accountant, CPA firm, New Orleans, LA August 2004-September 2005

Independent Accountant and Tax Preparer, 2003-Present

Bookkeeper, Construction Company, New Orleans, LA 1998-2003

Accounts Receivable Clerk, Allyson Supplies, Harahan, LA 1994-1995

Main Kitchen Coordinator, Fairmont Hotel, New Orleans, LA 1993-1994

Administrative Manager, Alamo Rent-A-Car, Kenner, LA

Front Office Manager/Customer Service,

Comfort Inn-Kenner, Kenner, LA 1986-1990

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