Customer Service Front Office

Sandra Vargas

**** ******* **, *************, ** 30045 303-***-**** *****.******@*******.***

SUMMARY: An experienced healthcare administrative professional looking to obtain a challenging position in an environment that can provide continual growth and utilization of my skills.

STRENGTH AND SKILLS: * Detail oriented with capability to multitask and prioritize efficiently

* Outstanding and dedicated customer service

* Swift learner with personal initiative and motivation to achieve goals

WORK EXPERIENCE:

2015 – 2018 Hospital Corporation of America – Aurora Denver Cardiology – Lone Tree, CO

Front Office Coordinator

* Schedule patient testing, procedures, and admissions

* Acquire authorization numbers for scheduling or registration system

* Obtain and enters accurate insurance information

* Answer incoming phone calls

* Other responsibilities assigned

* Proficient in CW, Athena, and Meditech

* Collect co-payments

* Enter charges, payments, and balancing at the end of each day

2009 – 2015 Hospital Corporation of America – Sky Ridge Medical Center – Lone Tree, CO

Registrar

* Customer service

* Proficient in CPT and ICD9 Coding

* Timely and accurate patient registration for inpatient, outpatient, and imaging

* Interview patients for all pertinent account information

* Verify insurance coverage

* Scheduling

2008 – 2009 Hospital Corporation of America – Occupational Medicine – Englewood, CO

Front Office Coordinator

* Answer phones

* Register patients

* Accounts receivable / accounts payable

* Prepare charts for the following day

* Insurance verification

* Scheduling

2004 – 2008 Hospital Corporation of America – Centennial Medical Plaza – Englewood, CO

Registrar

* Customer Service

* Proficient in CPT and ICD9 Coding

* Timely and accurate patient registration for inpatient, outpatient, and imaging

* Interview patients for all pertinent account information

* Verifies insurance coverage

* Scheduling

EDUCATION: Pickens Technical College, Aurora, CO – Administration Assistant Certification

Mabel Dean Bacon High School, New York, NY – Graduate

REFERENCES: Available upon request

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