Customer Service Data Entry

Linda Garcia

***** ******** ***. ******** ** ****1 661-***-**** *************@*****.***

Objective

Extensive experience in all phases of Project Administration. A self-starter who can be trusted to work with limited supervision, bringing a positive attitude and organized approach in day to day activities. Adapts to shifting priorities, demands and timelines with excellent time management skills and a desire to succeed in a fast-paced environment.

Skills & Abilities

Microsoft Office (Word, Outlook, Excel)

Organized, Self-Motivated, Quick Learner

Bilingual (ability to read, write and speak both English and Spanish)

Customer Service (Strong communication skills, professional and courteous)

20 years of clerical and customer service

Ability to multitask and be flexible.

Ability to remain calm and friendly under pressure

Experience

HUMAN RESOURCE COORDINATOR SELECT STAFFING 2017-CURRENT

Provided HR administrative customer service functions by answering employee questions and requests.

Organized, tracked, and filed all documents into employee files (600) plus employees.

Handled sensitive and confidential documents and created file folder for all employees.

Scanned all I-9 and Background screening documents onto a share drive.

Assisted employees with ADP Time clock requests. Missed punches, vacation and sick time.

Assisted with organizing company events.

PROJECT ADMINSTRATOR BAKER ELECTRIC 2012 – 2017

Provided administrative and clerical support to Project Managers, Project Engineers, Site Superintendents and Foreman.

Collected, verified, and submitted new hire paperwork to HR department for processing.

Accurately submitted dailies and hours to about time for over 250 employees each day.

Maintained employee logs and records tracking new hires, transfers, and terminations.

Performed data entry updating spreadsheets, filing project documents, and maintaining daily manpower reports and crew rosters.

Assisted in preparation and filing of project submittals.

Verified material, equipment, and tools were ordered and arrived at job site on time and field paper work was maintained correctly.

Assisted in creating new files for projects and facilitated the copying of plans.

Completed permit applications and processed with the appropriate agency and notifying and providing copies to the required departments for filing.

Maintained Change Orders, Material Logs, and RFI logs, providing the Foreman with a copy of each RFI and following up to make sure all questions were answered. Provided the Foreman with any updates keeping him informed of any change of status.

Linda Garcia

Experience Cont.

ADMINISTRATIVE ASSISTANT FIRST SOLAR/SELECT STAFFING 2012

Provided administrative and clerical support to agency applicants.

Responsible for providing required forms to the Construction workers ensuring all forms were completed properly, submitted for processing and copied and filed.

Assisted with verifying contracts making certain they were sent out on time.

Performed Data entry, filing, copying, emailing, and scanning as required.

ACCOUNT SUPPORT SPECIALIST DELUXE MEDIA MANAGEMENT 2008 - 2012

Provided administrative and clerical support to Account Managers.

Responsible for inputting data entry and creating various spreadsheets and reports as tasked.

Managed high volume of phone calls and emails processing orders for 3D glasses and recycle materials for Real ID Theaters, as well as all marketing material needed for all other theaters providing follow up via email.

Ensured all orders were accurate and submitted to the warehouse for processing.

Responsible for account lookups and other special projects as assigned by Account Managers.

Education

HIGH SCHOOL DIPLOMA HERBERT HOOVER HIGH SCHOOL

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