Executive Chef Customer Service
Resume:
Curriculum Vitae Mushonga Lewis
PERSONAL INFORMATION Mushonga Lewis
**** ********** ********, ******** ***** Zimbabwe
*************@*****.*** **********@*****.***
Sex Male Date of birth 2 June 1986 Marital Status Married Nationality Zimbabwean WORK EXPERIENCE
PERSONAL STATEMENT
AREAS OF EXPERTISE
A hardworking, result-oriented, self-motivated and pro-active Head Chef with an upbeat and positive attitude, who is passionate about food and quality. Possessing excellent organizational skills, highly efficient and methodical with a good eye for detail. Having a good team spirit, deadline orientated and able to efficiently manage kitchen operations and also supervise staff. Fully aware of health & safety issues and compliant with the regulatory requirements for food handling, sanitation and cleanliness.
Kitchen Operations Management
Culinary Experience
Personnel Oversight / Management
Staff Training / Development
Customer Service
Cost control
Special Events Development
Quality Assurance
Sept 1 2017 - To Date Head Chef
A Zambezi River Lodge 308 Parkway Dr, Victoria Falls Zimbabwe +263-**-*****
www.zambeziriverlodge.com
Main Roles and Responsibilities
Overall responsibility for the kitchen’s daily operations.
Liaising with the relevant companies for food orders.
Creating new dishes and menus.
Interviewing and hiring new staff.
Maintaining/raising the food’s profit margins for your employer.
Monitoring and controlling stock levels.
Ensuring correct stock rotation procedures are followed.
Implementation of health and safety procedures in the kitchen.
Estimating costs and ensuring all purchases come within budget
Controlling and directing the food preparation process and any other relative activities
Constructing menus with new or existing culinary creations ensuring the variety and quality of the servings
Comply with nutrition and sanitation regulations and safety standards Sector Tourism and Hospitality
Curriculum Vitae Mushonga Lewis
Page 2 / 3
July 2015 - Aug 2017 Sous Chef
The Victoria Falls Hotel Mallet Drive, PO Box 10 Victoria Falls +263-213-***-****/9 Main Roles and Responsibilities
Sous Chef in charge of the multi award winning restaurant ( The Livingstone Room)
Assisting the executive chef in building, training and maintaining of a sound and positive kitchen brigade.
Daily development of menu, ideas and execution of specials
Ensuring that brand standards are maintained (Leading Hotels of the World).
Executing duties in the kitchen
Menu planning and costing
Ensure high quality food is prepared every day in its freshness and portion control
Ensure cleanliness of the section with proper cleaning methods.
Ensure high quality of food is prepared in the section in its freshness and portion control.
Assisting the executive chef in implementing procedures throughout the hotel which meet the demands and exceeds the expectations of guests.
Sector Tourism and Hospitality
Sept 2013 - June 2015 Chef De Partie
Elephant Hills Resort Victoria Falls Zimbabwe
Main Roles and Responsibilities
Responsible for the smooth, efficient running of the section, including routine operations, food preparation and production, as well as supervising kitchen staff. All in accordance with the standards of the hotel.
Draft menus and costing
Ensuring that brand standards are maintained.
Involved in catering for large conferences and banquets like UNWTO, SADC SUMMIT and COMESA.
Head of section
Supervising the buffet
Sector Tourism and Hospitality
Jun 2012 – Aug 2013 Chef Class 1
Elephant Hills Resort Victoria Falls Zimbabwe
Sector Tourism and Hospitality
Mar 2009 – Mar 2012 Apprentice Chef
Elephant Hills Resort Victoria Falls Zimbabwe
Sector Tourism and Hospitality
Feb 2008 - Feb 2009 Commis Cook
Elephant Hills Resort Victoria Falls Zimbabwe
Sector Tourism and Hospitality
Feb2007 - Feb 2008 Kitchen Porter
Elephant Hills Resort Victoria Falls Zimbabwe
Sector Tourism and Hospitality
Curriculum Vitae Mushonga Lewis
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EDUCATION AND TRAINING
PERSONAL SKILLS
REFERENCES
2014
2013
2012
2011
National Diploma 3 professional cookery
National Diploma 2 professional cookery
National Diploma 1 professional cookery
National Certificate professional cookery
School of Hospitality and Tourism Ascot Bulawayo www.schoto.ac.zw 2009 – 2012
2012
Chef class 1
Post apprentice chef
Zimbabwe Manpower Development Fund 18572 off Mother Patrick Avenue Rotten Row
+263*-******/5 www.zimdef.org.zw
2003 6 O Levels
Chinove Secondary School Kadoma Zimbabwe
Languages English Shona Ndebele French
Job-related skills Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Digital competence Good command of Microsoft OfficeTM tools (WordTM, ExcelTM and PowerPointTM)
Basic knowledge of graphic design applications (Adobe IllustratorTM, PhotoshopTM
Able to use Plus Point and Accpac.
Awards Awarded the best student with the best results
Awarded the best practical cookery student
Awarded the best national certificate student
Awarded the best apprentice chef
Mr T Makwati Executive chef Elephant Hills Resort Victoria Falls +263-13-44793-9 Mr M. Maramba Executive Chef The Victoria Falls Hotel Victoria Falls +263-213-***-****/9 Mrs N Sibanda Senior lecturer School of Hospitality and Tourism Bulawayo +263*********
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