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Executive Chef Customer Service

Location:
Victoria Falls, Matabeleland North Province, Zimbabwe
Posted:
August 24, 2018

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Resume:

Curriculum Vitae Mushonga Lewis

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PERSONAL INFORMATION Mushonga Lewis

**** ********** ********, ******** ***** Zimbabwe

+263-********* +263-*********

ac6sor@r.postjobfree.com ac6sor@r.postjobfree.com

Sex Male Date of birth 2 June 1986 Marital Status Married Nationality Zimbabwean WORK EXPERIENCE

PERSONAL STATEMENT

AREAS OF EXPERTISE

A hardworking, result-oriented, self-motivated and pro-active Head Chef with an upbeat and positive attitude, who is passionate about food and quality. Possessing excellent organizational skills, highly efficient and methodical with a good eye for detail. Having a good team spirit, deadline orientated and able to efficiently manage kitchen operations and also supervise staff. Fully aware of health & safety issues and compliant with the regulatory requirements for food handling, sanitation and cleanliness.

Kitchen Operations Management

Culinary Experience

Personnel Oversight / Management

Staff Training / Development

Customer Service

Cost control

Special Events Development

Quality Assurance

Sept 1 2017 - To Date Head Chef

A Zambezi River Lodge 308 Parkway Dr, Victoria Falls Zimbabwe +263-**-*****

www.zambeziriverlodge.com

Main Roles and Responsibilities

Overall responsibility for the kitchen’s daily operations.

Liaising with the relevant companies for food orders.

Creating new dishes and menus.

Interviewing and hiring new staff.

Maintaining/raising the food’s profit margins for your employer.

Monitoring and controlling stock levels.

Ensuring correct stock rotation procedures are followed.

Implementation of health and safety procedures in the kitchen.

Estimating costs and ensuring all purchases come within budget

Controlling and directing the food preparation process and any other relative activities

Constructing menus with new or existing culinary creations ensuring the variety and quality of the servings

Comply with nutrition and sanitation regulations and safety standards Sector Tourism and Hospitality

Curriculum Vitae Mushonga Lewis

Page 2 / 3

July 2015 - Aug 2017 Sous Chef

The Victoria Falls Hotel Mallet Drive, PO Box 10 Victoria Falls +263-213-***-****/9 Main Roles and Responsibilities

Sous Chef in charge of the multi award winning restaurant ( The Livingstone Room)

Assisting the executive chef in building, training and maintaining of a sound and positive kitchen brigade.

Daily development of menu, ideas and execution of specials

Ensuring that brand standards are maintained (Leading Hotels of the World).

Executing duties in the kitchen

Menu planning and costing

Ensure high quality food is prepared every day in its freshness and portion control

Ensure cleanliness of the section with proper cleaning methods.

Ensure high quality of food is prepared in the section in its freshness and portion control.

Assisting the executive chef in implementing procedures throughout the hotel which meet the demands and exceeds the expectations of guests.

Sector Tourism and Hospitality

Sept 2013 - June 2015 Chef De Partie

Elephant Hills Resort Victoria Falls Zimbabwe

Main Roles and Responsibilities

Responsible for the smooth, efficient running of the section, including routine operations, food preparation and production, as well as supervising kitchen staff. All in accordance with the standards of the hotel.

Draft menus and costing

Ensuring that brand standards are maintained.

Involved in catering for large conferences and banquets like UNWTO, SADC SUMMIT and COMESA.

Head of section

Supervising the buffet

Sector Tourism and Hospitality

Jun 2012 – Aug 2013 Chef Class 1

Elephant Hills Resort Victoria Falls Zimbabwe

Sector Tourism and Hospitality

Mar 2009 – Mar 2012 Apprentice Chef

Elephant Hills Resort Victoria Falls Zimbabwe

Sector Tourism and Hospitality

Feb 2008 - Feb 2009 Commis Cook

Elephant Hills Resort Victoria Falls Zimbabwe

Sector Tourism and Hospitality

Feb2007 - Feb 2008 Kitchen Porter

Elephant Hills Resort Victoria Falls Zimbabwe

Sector Tourism and Hospitality

Curriculum Vitae Mushonga Lewis

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EDUCATION AND TRAINING

PERSONAL SKILLS

REFERENCES

2014

2013

2012

2011

National Diploma 3 professional cookery

National Diploma 2 professional cookery

National Diploma 1 professional cookery

National Certificate professional cookery

School of Hospitality and Tourism Ascot Bulawayo www.schoto.ac.zw 2009 – 2012

2012

Chef class 1

Post apprentice chef

Zimbabwe Manpower Development Fund 18572 off Mother Patrick Avenue Rotten Row

+263*-******/5 www.zimdef.org.zw

2003 6 O Levels

Chinove Secondary School Kadoma Zimbabwe

Languages English Shona Ndebele French

Job-related skills Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.

Digital competence Good command of Microsoft OfficeTM tools (WordTM, ExcelTM and PowerPointTM)

Basic knowledge of graphic design applications (Adobe IllustratorTM, PhotoshopTM

Able to use Plus Point and Accpac.

Awards Awarded the best student with the best results

Awarded the best practical cookery student

Awarded the best national certificate student

Awarded the best apprentice chef

Mr T Makwati Executive chef Elephant Hills Resort Victoria Falls +263-13-44793-9 Mr M. Maramba Executive Chef The Victoria Falls Hotel Victoria Falls +263-213-***-****/9 Mrs N Sibanda Senior lecturer School of Hospitality and Tourism Bulawayo +263*********



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