PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
TAMMY THOMAS
**** ********** ** **, *********, TN • 865-***-****• *******.******@*****.*** Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Employee and Manager willing to meet or exceed monthly quotas. Motivated Office Manager and Manager with solid experience managing all levels of business and administration. Meticulous Office Manager excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Human Resources, Supervisor and Manager skills. Self motivated
Conflict resolution
Employee and customer relations
Team leadership
Data entry
Organizational skills
06/1984 - 12/1989
Office Manager
Allied Exterminating Company Inc. - Knoxville, TN
Entered details such as payments, account information and call logs into the computer system for accounts receivables and accounts payable.
Trained staff on computer software applications for use in the termite, pest control, lawn and Waterproofing industry.
Worked directly with department Supervisors and Company President to achieve office related goals. Responded to customer requests via telephone and email. Obtained documents and license from local, state and federal agencies. Payroll clerk/Human Resiurces
Copied, logged and scanned supporting documentation. Provided all tax information paperwork to CPA .
Handled all tax payments and Workmans compensation claims. When President was on sick leave I handled additional Presidents responsibilities as well as Office Manager duties.
In charge of all admistrave hiring.
12/1989 - 07/1998
Office Manager
Arrow Exterminators - Knoxville, TN
Produced daily and month end reports and documents for senior team members. EDUCATION
Worked directly with Manager, Supervisors and Corporate office to achieve all aspects of daily operations. Obtained documents and license for local and state license. Analyzed departmental documents for appropriate distribution and filing. Developed additional new hire requirements which resulted in marked performance improvements. Interviewed and hired all Administrative staff.
Supported Chief Operating Officer with daily operational functions. Ensured all team members responsibilities were defined and understood. Trained and supported all Tennessee and Georgia offices on new computer system and system upgrades. Managed multiple mergers/acquisitions and met all deadlines on aspects of mergers. Human Resources Officer
Processed all paperwork for commercial pretreats which included job scheduling, subcontractors agreements and certificate of insurance forms.
07/1998 - 01/2017
Office Manager/Assistant Manager
Allied Services Inc. - Knoxville, TN
Entered details such as payments, account information and call logs into the computer system for accounts receivables and accounts payable.
Trained staff on computer software applications for use in the termite, pest control, lawn and Waterproofing industry.
Worked directly with department Supervisors and Company President to achieve office related goals. Responded to customer requests via telephone and email. Obtained documents and license from local, state and federal agencies. Payroll clerk/Human Resources
Supported Chief Operating Officer with daily operational functions. Copied, logged and scanned supporting documentation. Provided all paperwork for tax filing to CPA .
Handled all tax payments and Workmans compensation claims. In charge of all admistrave hiring.
Processed all paperwork for commercial pretreats including job scheduling, subcontractors agreements and Certificate of Insurance.
1984
High School Diploma
West High School - Knoxville, TN
Member of vocational office education for all 4 years of high school. Competed and placed in state competitions in office education.