Administrative Assistant/Customer Service

Frankie Sanders-Lewis

**** **** ***** ******, *******, VA 23513

Email: **********@*****.*** Phone: 757-***-****

A highly creative, goal-oriented, team player seeking a permanent position with advancement opportunities, and offers experience in customer service, executive assistance, and office administration. Highly organized, adaptable, dependable, and attentive to detail.

EXPERIENCE

Mechanical Service Company Mar 2017 – May 2018

Customer Service Representative / Service Coordinator

Perform general office administration duties to include supporting business phones, scheduling, dispatching, and reporting.

Responsible for billing, collections, invoicing, and procurement. Avalon Bay Communities Jan 2016 – Mar 2017

Administrative Assistant/ Imaging Specialist

Responsible for scanning, maintaining, and archiving records for over 300 rental communities.

Enforce and comply with confidential customer information policies. Networking Technology + Support (Temporary Contract for Doma Technologies) Mar2015 – Oct 2015 Scanning/Imaging Technician

Responsible for scanning, maintaining, and archiving data records for Worker’s Comp Claims.

Enforce and comply with confidential customer information policies. Descal-A-Matic, Corp. Jan 2012 – Mar 2015

Administrative Assistant

Administrative assistant to Company President/Owner.

Responsible for supporting business and assisting front office guests.

Manage meetings, phone calls, and daily operations.

Maintain and distribute marketing materials.

Process daily correspondence including emails, faxes, and mail.

Handle all aspects of shipping and receiving; foreign and domestic. Mini Price Self Storage Sep 2008 – Sep 2009

Sales Associate / Office Administrator

Perform customer facing, front office, administrative duties.

Implement new leases, process payments, and manage collections.

Maintain facilities, office, and retail spaces.

OTHER EXPERIENCE

Reception, data entry and research, records keeping, retail sales and marketing, point of sale transactions, coordinate and execute volunteer training programs; public relations, recruiting, fundraising, and customer assistance. EDUCATION

Hinds Community College – 1983-1984

Hinds County Vocational-Technical Center – 1981-1983 References available upon request

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