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Manager Air Force

Location:
La Canada Flintridge, California, 91011, United States
Posted:
August 23, 2018

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Resume:

Joni T. Mathieú

*** ****** **** ****** *********, Nevada 89011

951-***-**** ac6sg3@r.postjobfree.com

PROFESSIONAL SUMMARY

My aim as a dedicated and experienced customer service professional is to excel in the field of guest services and to obtain a respectable position with the help of my previous experiences gained. While balancing leadership, management, hands on training and team work with my co-workers, I still maintain the capability to work diligently as an individual when necessary. Challenges along the way have allowed my skills to be honed in whenever I take on new and demanding opportunities.

PROFESSIONAL EXPERIENCE

Revenue Coordinator/IPSM, Marriott Grand Chateau, Las Vegas, Nevada. 03/201*-**-****

●Optimize available room inventory for owner, developer, and rental usage.

●Computer systems and proactively surface opportunities for revisiting and updating the existing strategy.

●Build rate programs, packages and mini-hotels within the computer system and ensured the rate and availability are effectively represented in all applicable applications.

●Assisted various internal customers with general booking and availability concerns.

●Prepare an review written documents accurately and completely for multiple properties.

●Clear communication with multiple properties on a daily, weekly and monthly basis to support Front Desk and operational needs concerning all rental and owner reservations.

● multitasking being able to answer telephones using appropriate etiquette.

Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats.

Store Clerk/Barista, Marriott’s Grand Chateau, Las Vegas, NV., 6/2012-03/2017

●Receive and place orders for all products in Marketplace

●Optimize complete and full inventory of all merchandise in store

●Complete knowledge of all reordering responsibilities

●Prepare and serve numerous styles of coffee drinks and food

●Handling large amounts of cash on a daily basis, reconciling cash drawers, preparing large deposits while maintaining a balanced cash drawer.

●Credit card and room charge transactions

●Coordinated significant orders for all personnel hotel functions and outside company and vendor functions.

Lead Deli/Bakery Food Service Clerk, DeCA Defense Commissary Agency 9/2009-12/2011

●Executed daily reconciliation; utilized manual form documentation, electronic computer tracking and Microsoft Office suite software

●Managed reorder process and procedures for full range of products encompassing all departments

●Product Knowledge and creative freedom to market and develop new products and promote sales

●Coordinated significant orders for civilian and military personnel special events, large banquets and ceremonies.

●Daily, weekly, and yearly inventory accountability

Shift Manager, AAFES Army Air Force Exchange Services 8/2007-9/2009

●Knowledge and established accounting practices and procedures including and are not limited to, accounting forms, document logs, payroll, work order registers, call orders, purchase orders and petrol orders

●Complete responsibility for vendor accounts payable and receivable vendor

special orders for civilian and Military personnel for banquets

●Daily, weekly and yearly inventory counts

●Front Checkout Supervisor, AAFES Army Air Force Exchange Services(03/200*-**-****)

Store Manager, High Point Swim 6/2006-4/2007

●Optimized all orders for Rose Bowl Aquatics swim store in Pasadena, CA, and retail swim boutique in Marina Del Rey

●Completed and coordinated all orders for professional swim, dive and water polo teams for The Rose Bowl

●Built and formed close relationships with all swim vendors and companies like Nike, TYR, Speedo, Hurley, Reebok and Adidas; traveled to swim meets in and out of state to set up mobile store

Joni Mathieú

Henderson, NV, 89011

951-***-****

ac6sg3@r.postjobfree.com

PROFESSIONAL REFERENCES

Jamie Legaux

Front Desk Manager

Marriott Vacation Club Worldwide

702-***-****

Eric Barcelona

Food & Beverage Director

Marriott Vacation Club Worldwide

702-***-****

Manny Anouyo

Purchasing Agent

Marriott Vacation Club Worldwide

702-***-****

Erin Thompkins

Swim Store Director

High Point Swim

323-***-****



Contact this candidate