Lacey Frantz
***********@*******.***
Objective
To work for a growing global company using my native Japanese language skills, extensive administrative experience, and eagerness to learn and be challenged
Qualifications
Native-level Japanese language skills
Complex project management experience
Superior interpersonal and communication skills
Proficient with MS Office Suite
Excellent organizational and prioritization skills
Proactive with excellent follow-through
Highest customer service standards
Positive, optimistic, and pleasant personality
Work Experience
Open Window School, Bellevue 2013-2018
Middle School Associate Teacher and Student Advisor
Planned lessons in cooperation with lead teachers
Chaperoned monthly field trips in science, technology, art and humanities
Worked one-on-one with and in small groups of twice exceptional students
Facilitated grade-level meetings, collecting agenda items, recording action items, and following through with each team member
Regularly met with Open Window families with updates of student progress
Substitute Administrative Assistant
Interacted with students, families, faculty and staff, and visitors maintaining professional and pleasant demeanor and helpful attitude
Handled incoming phone calls on a multiline phone
Monitored cleanliness and organization of main office and common areas
Offered assistance for special projects
Part-time work while raising children
Sponge School, Seattle 2009-2011
Japanese Teacher - Taught up to 24 children and caregivers
Assistant Director – Managed after-school foreign language programs on the Eastside
Rosetta Stone Language 2010-2011
Online Studio Coach - Facilitated up to four learners per live 50-minute session
Junglecity.com, Seattle 2003-2006
Sales - Sold advertising for an award-winning Japanese online magazine through networking at media and community events
Microsoft Corporation, Redmond 1994-1999
Localization Program Manager – Developer Tools Group (1995-1999)
Developed and managed localization processes for two large-scale software programs
Established and maintained excellent relationships with numerous groups including international partners, localization groups, developers, testers, and writers
Evangelized the importance of localization at the beginning of software development
Executive Assistant to Director of Localization (1994-1995)
Performed administrative tasks including managing complex schedule, making travel arrangements, planning events and meetings with international visitors, assisting with budgets and employee reviews
Supported Windows User Interface team
Assisted with temporary relocation of third party Japanese developers to Redmond campus
Education
University of Washington, B.A., Political Science