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Japanese, admin, assistant, office manager

Bellevue, Washington, United States
August 23, 2018

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Lacey Frantz



To work for a growing global company using my native Japanese language skills, extensive administrative experience, and eagerness to learn and be challenged


Native-level Japanese language skills

Complex project management experience

Superior interpersonal and communication skills

Proficient with MS Office Suite

Excellent organizational and prioritization skills

Proactive with excellent follow-through

Highest customer service standards

Positive, optimistic, and pleasant personality

Work Experience

Open Window School, Bellevue 2013-2018

Middle School Associate Teacher and Student Advisor

Planned lessons in cooperation with lead teachers

Chaperoned monthly field trips in science, technology, art and humanities

Worked one-on-one with and in small groups of twice exceptional students

Facilitated grade-level meetings, collecting agenda items, recording action items, and following through with each team member

Regularly met with Open Window families with updates of student progress

Substitute Administrative Assistant

Interacted with students, families, faculty and staff, and visitors maintaining professional and pleasant demeanor and helpful attitude

Handled incoming phone calls on a multiline phone

Monitored cleanliness and organization of main office and common areas

Offered assistance for special projects

Part-time work while raising children

Sponge School, Seattle 2009-2011

Japanese Teacher - Taught up to 24 children and caregivers

Assistant Director – Managed after-school foreign language programs on the Eastside

Rosetta Stone Language 2010-2011

Online Studio Coach - Facilitated up to four learners per live 50-minute session, Seattle 2003-2006

Sales - Sold advertising for an award-winning Japanese online magazine through networking at media and community events

Microsoft Corporation, Redmond 1994-1999

Localization Program Manager – Developer Tools Group (1995-1999)

Developed and managed localization processes for two large-scale software programs

Established and maintained excellent relationships with numerous groups including international partners, localization groups, developers, testers, and writers

Evangelized the importance of localization at the beginning of software development

Executive Assistant to Director of Localization (1994-1995)

Performed administrative tasks including managing complex schedule, making travel arrangements, planning events and meetings with international visitors, assisting with budgets and employee reviews

Supported Windows User Interface team

Assisted with temporary relocation of third party Japanese developers to Redmond campus


University of Washington, B.A., Political Science

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