Marcia Wilson
Stone Mountain, Ga. 30088
Objective: To obtain a position with a well established health care organization, where I can utilize my clinical and administrative skills in a stable environment that will lead to a challenging career.
Qualifications: knowledge of Microsoft Office applications and others as required.
Education:
2000-2001 New York School For Medical and Dental
Forest Hills, New York
Medical Assistant Certificate
Clinical Skills:
Holistic Medicine
Treatment Room Procedures; vital signs
Assistant with Physical Examinations, Minor Surgery, and X-Ray
EKG Technique
Venipuncture, Hematology, and Urinalysis
Pharmacology and injections
Administrative Skills:
ICD-9 and CPT-4 Coding
Medisoft and Medical Billing Software
Appointment Scheduling, Medical Record and Filing
Financial Management including Billing and Collections Insurance
Employment
2007- Present HCA Healthcare
Norcross, Ga.
Clinical Appeal Medical Record Specialist
Contact insurance companies to resolve denied claims and secure payment as far as what is needed from the medical records. Identify problem accounts and escalate as appropriate. Log in correspondence. Clerical duties, filing, copying, faxing medical records and track appeals on USPS and FedEx software. Communicate with E.H.R on additional information needed from medical records so physicians can review and send out appeals. Prepare and mail out stop loss appeals following HIPPA guidelines which are all high dollar accounts. Circulate correspondence to appropriate Register Nurse. Provide assistance to 10 department register nurses to appeal claims which includes, printing medical records, PCI notes from Meditech, retrieve and send out faxes, ordering medical records, placing medical records on share drive /spoc tool, working with ROI department to expedite the medical record ordering process and ordering supplies. Order supplies for the department. Contact the HIM department on the ordering and receiving medical records. Supervises two other employees on the medical record system, and train nurses on the electronic medical records system. Assist upper management with annual auditing processes.
Paramount Staffing Agency:
Atlanta, Ga.
Medical Assistant
With these two agencies I’ve schedule appointments, verify insurances, referrals, answered phones, managed medical records, copying medical records, faxes, set up an extensive filing system, called in prescriptions, drawing blood, EKG’s, urinalysis, vital signs, venipuncture, immunizations and patient medical history.
2005 Woodmere Medical Center
Woodmere. N.Y.
Medical Assistant
Assisted with physical examinations, venipuncture, urinalysis, x-rays, EKG’s, injections, lab requisitions, scheduling appointments, referrals, faxing, drawing blood, extensive filing, called in prescriptions, patient medical history, verifying insurances and vital signs.
2001-2004 Allergy Testing Center
Forest Hills, N.Y.
Medical Assistant
Prepared patients for examinations, skin tested adults and children; performed PFT’s, prepared intradermal needles, and prepared the antigens for immunotherapy. Transcribed medical notes into a report for the primary physician. Answered telephone calls from patients, labs and pharmacy inquiries and forward any concerns to manager. Obtained patient’s medical history, scheduled appointments, faxed, and filing, prepared new patient’s chart. Called in prescriptions, received and charted results from laboratory, medical billing, verifying insurances, referrals, and co-pays.
1999-2000 Touro Medical Center
New Orleans, La.
Medical Clerk
Performed office procedures which included answering phones,
Scheduling appointments, faxing, filling out lab requisitions, received results from laboratories and charted patient’s lab findings.
1994-1998 United States Army
Supply Clerk
Prepared supply requisitions, inventory, personnel data entry, stocking, filing, answering phones, and collecting of debits.
United States Army
Operator Assistant
Answered trouble phone calls, installed telephones, splice wires, troubleshoot, and transferred calls, data entry, stocking, and filing.
1993-1994 Claire’s Boutique
Assistant Manager
Supervised two personnel on floor, cashier, ear pierced, inventory, stocked,
Refunds, open and closed store, time sheets, cash deposits, and answered
Phones and took care of customer complaints.
1990-1993 Charity Hospital
Ward Clerk
Prepared and stocked crash cart, inventory, prepared charts, filing,
Answering phones, stocked I.V. solutions, stocked supplies, order
Supplies, data entry, greeted patients, and turned in time tickets.