Marcia Wilson

*** ********** *****

Stone Mountain, Ga. 30088

404-***-****

Objective: To obtain a position with a well established health care organization, where I can utilize my clinical and administrative skills in a stable environment that will lead to a challenging career.

Qualifications: knowledge of Microsoft Office applications and others as required.

Education:

2000-2001 New York School For Medical and Dental

Forest Hills, New York

Medical Assistant Certificate

Clinical Skills:

Holistic Medicine

Treatment Room Procedures; vital signs

Assistant with Physical Examinations, Minor Surgery, and X-Ray

EKG Technique

Venipuncture, Hematology, and Urinalysis

Pharmacology and injections

Administrative Skills:

ICD-9 and CPT-4 Coding

Medisoft and Medical Billing Software

Appointment Scheduling, Medical Record and Filing

Financial Management including Billing and Collections Insurance

Employment

2007- Present HCA Healthcare

Norcross, Ga.

Clinical Appeal Medical Record Specialist

Contact insurance companies to resolve denied claims and secure payment as far as what is needed from the medical records. Identify problem accounts and escalate as appropriate. Log in correspondence. Clerical duties, filing, copying, faxing medical records and track appeals on USPS and FedEx software. Communicate with E.H.R on additional information needed from medical records so physicians can review and send out appeals. Prepare and mail out stop loss appeals following HIPPA guidelines which are all high dollar accounts. Circulate correspondence to appropriate Register Nurse. Provide assistance to 10 department register nurses to appeal claims which includes, printing medical records, PCI notes from Meditech, retrieve and send out faxes, ordering medical records, placing medical records on share drive /spoc tool, working with ROI department to expedite the medical record ordering process and ordering supplies. Order supplies for the department. Contact the HIM department on the ordering and receiving medical records. Supervises two other employees on the medical record system, and train nurses on the electronic medical records system. Assist upper management with annual auditing processes.

Paramount Staffing Agency:

Atlanta, Ga.

Medical Assistant

With these two agencies I’ve schedule appointments, verify insurances, referrals, answered phones, managed medical records, copying medical records, faxes, set up an extensive filing system, called in prescriptions, drawing blood, EKG’s, urinalysis, vital signs, venipuncture, immunizations and patient medical history.

2005 Woodmere Medical Center

Woodmere. N.Y.

Medical Assistant

Assisted with physical examinations, venipuncture, urinalysis, x-rays, EKG’s, injections, lab requisitions, scheduling appointments, referrals, faxing, drawing blood, extensive filing, called in prescriptions, patient medical history, verifying insurances and vital signs.

2001-2004 Allergy Testing Center

Forest Hills, N.Y.

Medical Assistant

Prepared patients for examinations, skin tested adults and children; performed PFT’s, prepared intradermal needles, and prepared the antigens for immunotherapy. Transcribed medical notes into a report for the primary physician. Answered telephone calls from patients, labs and pharmacy inquiries and forward any concerns to manager. Obtained patient’s medical history, scheduled appointments, faxed, and filing, prepared new patient’s chart. Called in prescriptions, received and charted results from laboratory, medical billing, verifying insurances, referrals, and co-pays.

1999-2000 Touro Medical Center

New Orleans, La.

Medical Clerk

Performed office procedures which included answering phones,

Scheduling appointments, faxing, filling out lab requisitions, received results from laboratories and charted patient’s lab findings.

1994-1998 United States Army

Supply Clerk

Prepared supply requisitions, inventory, personnel data entry, stocking, filing, answering phones, and collecting of debits.

United States Army

Operator Assistant

Answered trouble phone calls, installed telephones, splice wires, troubleshoot, and transferred calls, data entry, stocking, and filing.

1993-1994 Claire’s Boutique

Assistant Manager

Supervised two personnel on floor, cashier, ear pierced, inventory, stocked,

Refunds, open and closed store, time sheets, cash deposits, and answered

Phones and took care of customer complaints.

1990-1993 Charity Hospital

Ward Clerk

Prepared and stocked crash cart, inventory, prepared charts, filing,

Answering phones, stocked I.V. solutions, stocked supplies, order

Supplies, data entry, greeted patients, and turned in time tickets.

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