Social Woker

YING ZHANG

**** ***** **, **. *****, MO ***** 314-***-**** ****.*****@***.***

OBJECTIVE

Passionate and evidence-based experienced social worker dedicated to the well-being of human beings.

August

May

RELEVANT EXPERIENCE

Voyce Saint Louis, MO

Practicum Student – Ombudsman January-August 2018

Listened to diverse residents in varied skilled nursing facilities and provided psychosocial and emotional support

Assessed and summarized residents’ grievances in nursing homes

Addressed residents’ grievances by connecting to the Administrator and Director of Nursing

Taught residents about their rights in nursing homes, and empowered residents to speak up for themselves

Presented state and nursing home regulations to residents as well as any additional necessary resources

Conducted phone call survey with clients who previously called for long-term care resources and provided psychosocial and emotional support

Nazareth Living Center St. Louis, MO

Volunteer June-November 2017

Helped to facilitate group activities such as music therapy along with recreational events

Communicated with residents to check in and connected residents with nurses and social workers if needed

Practicum Student January-May 2017

Conducted admission assessments along with quarterly mood and orientation assessments with residents living in the long-term nursing department

Applied assessments findings to improve the quality of life for residents

Coordinated “doctor visit” activities and facilitated group activities such as music therapy

ADDITIONAL EXPERIENCE

Saint Louis University International Service St. Louis, MO

Ambassador and Mentor August 2017-May 2018

Assisted in the planning and implementation of international service events

Reached out to new and current international students to promote and encourage participation in campus activities

Provided psychosocial and emotional support

Into Saint Louis University St. Louis, MO

Welcome Desk Student Worker January-December 2017

Acted as an information source to students

Maintained a positive and harmonious relationship with students

Performed different assigned tasks such as writing articles for marketing, collected and copied health forms for new international students, managing student files to ensure confidentiality

y, Inc. Oklahoma City, OK

Packer June-September 2013

Communicated with customers to meet their and needs and requirements of packing

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