I N T E R E S T S

Community Emergency Response Team (CERT)

CERT Train-the-Trainer Certification

CERT Program Manager Certification

Multiple FEMA Independent Study

Courses

Tampa Jeep Krewe

S K I L L S

Training

Communication

Account Management

Client Needs Assessment

New Business Development

Relationship Building

Project Planning

Leadership

N I C K

N I X ON

K E Y A C C O U N T M A N A G E R

E X P E R I E N C E

AIRSEPT, INC., ATLANTA MANUFACTURER OF UNIQUE CHEMICALS, TOOLS, AND REPAIR PARTS FOR THE AUTOMOTIVE INDUSTRY

2012 - Present

SENIOR MANAGER, KEY ACCOUNTS AND QUALITY CONTROL

Manage over 75 customer accounts including 12 – 15 key customer accounts

Drive new business with current accounts by cross-selling additional product lines based on their roadmap

Ensure customer satisfaction by building lasting relationships

Train 5 – 10 new and existing customers weekly on products via telephone, WebEx, and onsite visits

Collaborate with procurement and operations to ensure product fulfillment and on-time delivery of customer orders

Oversee company quality system and train employees P R O F E S S I O N A L P R O F I L E

Personable and detail-oriented account manager with expertise in building relationships to drive new business and ensure customer fulfillment. 2009 - 2012

MAN AGER, PROCUREMENT AND QUALITY

Managed vendor relationships, including negotiating price and terms for purchase of raw materials, parts, services, and other items with companies across US, Europe, China, and India

Established material and production specifications for new and existing customers

Assisted with sales calls as necessary

Directed production while maintaining lean manufacturing standards

Supervised product fulfillment to ensure proper distribution and on-time delivery of customer orders

Maintained quality system

Managed vendor quality systems

1999 - 2009

PRODUCTION AND QUALITY MANAGER

Directed production while maintaining lean manufacturing standards

Supervised product fulfillment to ensure proper distribution and on-time delivery of customer orders

Designed and managed quality system

Managed vendor quality systems

10081 SAGE CREEK DR, RUSKIN

+1-678-***-****

ac6scn@r.postjobfree.com

linkedin.com/in/nnixon

N

E D U C A T I O N

BACHELOR OF ARTS / ENGLISH ASSOCIATES OF ARTS / EDUCATION Georgia Southern University Gordon College

Statesboro, GA Barnesville, GA

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