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Sales Manager

Calgary, Alberta, Canada
August 25, 2018

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Vijesh Marwah

** ******* ***** ******* **, Calgary, Alberta, T3L 2W8

Cell: 403-***-**** Phone: 403-***-**** Email:


Dynamic professional, seeking a increasingly responsible and challenging position in the service industry. Offers Excellent Communication Skills, Public Relations talent, and the ability to provide excellent customer support. Personable and outgoing, comfortable communicating with people from diverse backgrounds, occupations, and cultures. Thrive on challenges and quickly adapt to new environments and responsibilities.


A proven ability to develop and implement Management Solutions that support education, business and financial goals.

Sales, marketing and customer service experience at the managerial level

Seven years of recent experience using the Galileo and Apollo reservation systems

Keep up to date change in the industry through professional affiliations and continuing professional developments. (Earned PGDBM in Tourism/Travel and qualified with IATA/Amadeus certification)

Demonstrated industry training ability by teaching IATA training STEPS.


Feb 2007-present: MARLIN TRAVEL-Sr.Consultant Calgary, Canada

Corporate and Leisure travel

Apollo reservations - Ex Canada and reverse ticketing.

Consolidator - website based net fares.

Leisure Travel: Vacation packages, Cruise, hotels, Coach tours etc.

Insurance: Trip cancellation, Medical, Comprehensive, visitors to Canada, etc.

Sept 2006 - Dec 2006 MARLIN GROUP Toronto, Canada

Travel Consultant dealing in:

Overseas Travel and Medical Insurance

Tours and air reservations- ITCPkgs, Cruise,Car, hotels, air-using Farematrix /consolidator’s website.

Sept 2005 - Aug 2006 AMEX CANADA INC Hamilton, Canada

Travel Counsellor, Business Travel Services

Making Air, Car and Hotel Reservations for our client IBM-USA

Determining lowest fare for the client. Doing quality check for proper documentation. Utilizing appropriate reference materials. Accurately applying airline rules and regulations to the client's travel policy, ensuring booking class correct within corporate policy.

Expert use of Apollo reservation system.

Implementing Ticket Exchanges while making changes on existing reservations

Sept 2004 –Sept 2005 SUNQUEST Toronto, Canada

Sales & Reservation Agent, Leisure Travel

Selling and updating Travel Agents Air only and Packaged Tours to Mexico, Cuba, Dominican, Jamaica and Costa Rica out of most of the Canadian Gateways

Expert use of Sunquest RESPRO reservation system.

Interacting with agents – advising booking and updating sunquest products.

2003-2004 MERCURY TRAVELS Ltd. Calcutta, India.

Branch Manager - Eastern India

Introduced evening/holiday shifts by reorganizing existing manpower and implemented loss prevention initiatives key to moving company’s sales by 30 %.

Implemented sales/incentive programmes resulting in service improvements and morale increase, which directly contributed to record setting sales in the third quarter of 2003.

Developing Leisure Travel: promoting outbound and inbound packages (Domestic/International) using existing vendors of Mercury Travels and also maximizing sale of other ready-to-sell packages.

2001-2003 Thomas Cook (I) Ltd. Calcutta, India.

Branch Manager, Leisure Travel

Managing 30 Preferred Selling Agents (PSA) and channel partners in Eastern Region, tracking performance levels against targets on a monthly basis.

Achieved record-breaking sales in the peak months of May & June 2002 through effective advertisements, branding, upgrading PSA skills.

Procured Corporate travel business for our corporate brands.

Provided IATA training through STEPS.

1993-2001 National Travel Service, GSA Calcutta, India Cargo Sales &

Kuwait Airways Corporation Service Officer

Interacted with agents, corporate houses and exporters. Monitored transit of shipments on computerized cargo system and handled legal discrepancies.

Compiled & maintained market reports including pricing policy for air freight to various countries (export & import), productivity reports etc.

Established Kuwait airways as a preferred airline (freighter service).


2001 AMADEUS Training Course Calcutta, India

Diploma Certificate of Distinction

1998 – 1999 IATA Learning Center Geneva, Switzerland.

Diploma in IATA-UFTAA First Class Diploma Certificate

1990 – 1992 Indian Institute of Social Calcutta, India

Welfare & Business Management, First Class Diploma Certificate

Calcutta University

Post Graduate Diploma in Business Management

1988 – 1989 Institute of Modern Calcutta, India

Management First Class Diploma Certificate

Post Graduate Diploma in Tourism, Travel and Hotel Management

1986 – 1988 St. Xavier’s College, Calcutta, India

Calcutta University Graduated in second Division

Bachelors in Commerce


Advanced Diploma in Computer programming / systems management.

Windows 2000, Microsoft Excel, Microsoft Word, Power Point.

Internet, E-mail, Amadeus, Respro,Apollo,Farematrix, Gallileo vacations.


**Represented School, College and club levels-Table-Tennis, Badminton, Volleyball, Soccer, Field Hockey, Cricket and Swimming.

**Taking part in various Alumni-Old boys’ membership events, organized from time to time.

**Assisting Social Club Comities in Organizing various events like New Years’ Parties, Monsoon festivals Etc.

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