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Microsoft Office Assistant

Toronto, Ontario, Canada
August 25, 2018

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Etobicoke, ON, M*C *B* Canada, 416-***-****


Over 10 years Administrative/ Customer-Service/ Marketing/HR/ Recruitment/ Logistics/ Health Care/ Construction Industries experience;

7 year Teacher/ Child and Adult Educator/ Educational research Projects experience

Good judgment, tact and diplomacy in dealing with vulnerable/ victimized/ marginalized individuals of all ages, as well as highly sensitive personal, financial and employment confidential information

Superior analytical and problem-solving skills with strong written and verbal communication

Devoted Christian, strong Biblical knowledge and values

Proficient in English and Russian, can communicate in Polish, Belarusian and Ukrainian languages

Advanced Computer Skills: Microsoft Office Suite (Word, PowerPoint, Excel, Access, Outlook, and Project), SPSS, Adobe Acrobat, Photoshop, Logirack, Epicor, Multiview, internet WORK EXPERIENCE

Office Manager, Harvest 88 Real Estate Brokerage, North York, ON Feb 12-April 14 2018

Performed administrative, advertising and marketing functions for real estate brokerage

Conducted communication with agents and customers

Provided office support for the team members

Administrative Coordinator, Simtran, Mississauga, ON Apr 2015-Feb 2018

Analyzed, reviewed and verified invoices and cheques requests; controlled payment flows;

Researched and resolved invoice discrepancies and issues in Accounts Payable

Created and maintained vendor files, corresponded with vendors and provided information for inquiries

Liaised customer and employee phone, email, or face-to-face inquiries

Performed ad hoc administrative and front-line duties as necessary Staffing Coordinator/Recruiter, Sabat Consulting Group, Woodbridge, ON Nov2010-Dec2012 Jan-Apr 2015

Researched construction companies and assessed their employment and staffing needs

Conducted direct marketing to potential client companies promoting services and projects

Advertised posted available positions and coordinated recruitment process.

Selected and prepared candidates for the meetings with hiring managers

Negotiated salaries, benefits and conditions with the candidates

Maintained and regularly updated HR database

Human Resources Coordinator, Toronto General Hospital, UHN Toronto, ON (Coop) Apr–Oct 2010

Coordinated full recruitment life-cycle in Health Care setting

Performed de-briefing with Hiring Managers; posted on internal and external media (UHN and Cancer Care Ontario internet and Workopolis, WorkStreamInc recruitment tool)

Handled portfolios of three staffing coordinators during their vacation periods

Trained students to perform staffing coordinator duties ELT Assistant Coordinator (Enhanced Language Training) PICS (Polycultural Immigrant and Community Services), Etobicoke, ON 2008-2009 Alla Sorokosh, 416-***-**** p.2

Provided client-service, administrative, database and clerical support to the ELT Program Coordinator

Compiled periodic statistics and reports; maintained all required documentation;

Created program promotional material, display boards, brochures, and forms; maintained office supplies

Assisted program coordinator with outreach, internet search, and course planning Research Assistant

Foundations, Leadership, and Policy Studies Department, Hofstra University, USA 1997-2004

Conducted research, analyzed data, wrote reports (e.g., a survey of student opinions on the Certificate of Advanced Studies program, Affirmative Action reports

Presented research findings to the university community, management and at American Educational Research Association annual meeting in Montreal

Developed/designed the department Web Site, promotional materials and pamphlets about the programs

Recruited doctoral students into the program; served as a student advisor Faculty Computer Support (Part Time)

Faculty Computing Support Department, Hofstra University, Hempstead, NY, USA 2001-2003

Tutored assigned faculty members in the use of computers, scanners, printers, podium equipment and software programs such as Microsoft Office, Macromedia Dreamweaver, Adobe Photoshop and Acrobat Reader/ Writer

Assisted faculty with projects, such as web site creation, scanning, editing pictures

Troubleshot common equipment problems (computer, printer, projector, fax machine, telephones, and photocopier)

Volunteer, COSTI Reception Centre, Toronto 2008

Teacher of English, Secondary School #32, Minsk, Belarus 1991-1997 EDUCATION & CERTIFICATION

Human Resources Management Post-Graduate Certificate, George Brown College 2010 EdD, Education Administration, Hofstra University, Hempstead, NY, USA 1998-2004 MEd., Education Administration, Hofstra University, Hempstead, NY, USA 1997-1998 BSc. Minsk Linguistic University, Belarus. Teacher of English Language 1986-1991 Edmund S. Muskie Graduate Scholarship Recipient in Education Administration Studies 1997 Outstanding Dissertation Award from the Teaching in Educational Administration Special Interest Group (TEA/SIG) 2005 American Educational Research Association (AERA).

REFERENCES upon request

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