Service Manager
Resume:
Sra. Maestra E. Nagac
Address: Doha Qatar
Contact No. +974-********
Email Address: ***************@*****.*** / **********@*****.***
OBJECTIVE:
To continue employment in the field of serving people with effort and knowledge. I will bring dedication, good work ethics, and teamwork to the company, apply and develop all the knowledge and skills gained from work experiences and trainings. To secure a challenging position, abilities and services with the opportunity for professional growth on performance.
EXPERIENCE RECORD:
Date. OCTOBER16,1996-DECEMBER 24, 2004
Company : MCDONALD’S (GOLDEN FOOd INDUSTRIES ) LIM KETKAI, Center.
DATE : APRIL 08, 2006-0CTOBER 19, 2007
Company HAB’SGENERALMERCHANDISEHOMEWAY’S FURNITURES
Position : OFFICE SECRETARY
SCOPE OF RESPONSIBILITIES:
Supervises all agents, Product ordered from the clients and checking stocks from the monthly order from the supplier. Responsible for finding appropriate solutions to maintain, modify or develop high range of income in the company and follow-up payments to the customers.
ROLES AND RESPONSIBILITIES: Work as has been planned for managing and organized product from client and the suppliers. Represent the discipline for frequent review and update meetings with the client to attend to any concerns and also to give an update on the development of work as scheduled specially payments and due, originate from a particular agents and collector’s discipline. Frequently assess the manager for their work and quality standards for them meeting the specifications of high and good quality services specially products order. Supervise the team for timely and accurate work execution. Ensure that all the work activities get completed as per the quality norms and as per project specifications. Responsible for determining appropriate supplies and stock levels are maintained to meet functional targets.
Date : August 19, 2007- JUNE 2008
Company : HOTEL CONCHITA
Address : CAGAYAN DE ORO CITY
Position : HEAD WAITRESS
DUTIES & RESPONSIBILITIES:
Carry out quality control activities including inspections, FOOD PREPARATIONS and to verify the quality of the food and ensure operations in functions and compliance with the waiters and manager’s. Implement the quality control intervention points on dealings the customers’ and satisfactions.
RESPONSIBILITIES AS HEAD WAITRESS
●Check stocks, cutleries BANQUET EVENT ORDER
●Establish the procedures systems and event of the day functions.
●Check the number of staffs, availability of time expense.
●Preparing Quality Plan as per Code / Client requirements.
●Responsible in the inspection of the functions room and menu order for the functions.
Date. JULY 16, 2008-JULY 2009
Company. CAGATRANSCO RENTA CAR
Address. LUMBIA,AIRPORTCAGAYANDE ORO
CITY
Position :FRONT DESK
DUTIES & RESPONSIBILITIES:
●Booking passenger from departure and arrivals.
●Canvass passenger from departure and from arrivals rent a car.
Date August 19, 2009-April 21, 2010
Company :JAMAICANF&BTRAINING CENTER inc.
Address: Carmen,Cagayande OroCity
Website : jamaicanf&btraining ******@*****.***
Position : Supervisor,SchoolCoordinator
DUTIES & RESPONSIBILITIES:
●Coordinates HEAD IN CHARGE, in school affair
●Canvass HRM students, to have a training seminar in BARISTA,F&B,BARTENDING courses.
●Motivation of the students added to their knowledge, specially main course of studies. School visit is a must, and schedule seminar to conduct.
Name of the Company : Al Karam catering Services
Address : DOHA,QATAR
Date of Service : May 2, 2010-up to July 31,2012
Position : CATERING SUPERVISOR
Duties and Responsibilities
Follow-up the duty rooster, schedule of staff working for the day.Maintain good service and check the staff duties assign ward.
Monitor staff every service, and supervise their duty responsibility.
Company : Al Karam Catering Services Doha Qatar
Date of Service : March 24,2015 up to present : AL WAKRA HOSPITAL
Position : CATERING CLERK STAFF.
Duties and Responsibilities:
Records Diet Orders Service, Answer telephone calls. Answer Diet Patients Request. Tally all Patients diet admission. Stocks inventory and record request for daily menu.
Company. :Qatar Meat Corporation, Doha Qatar
Position. : Promoter,Merchandiser
Duties and Responsibilities:
Promote products and organize sampling for products promotion,in malls where are customers can cinvincing and to buy the products on time.Stocks inventory and product selleable.
Date of service : May 21,2017 up to present...
EDUCATION / CERTIFICATION/TRAININGS:
DEGREE:
BACHELOR of ELEMENTARY EDUCATION
BSEED- MATHEMATICS -Batch 1999
TRAININGS/Seminar
* OCTOBER 20, 2000 FOOD HANDLER’S
* TELEPHONE TECHNIQUES TRAINING
* MULTIPLE MINI INTERVIEWS FOR SELECTION of RESIDENTS for the ACADEMIC YEAR 2010- 2011
* INFECTION CONTROL, MAY 4,2010
* FIRE SAFETY SEMINAR JUNE 10, 2010
* CHILD ABDUCTION
*TELEPHONE TECHNIQUES SEMINAR
*HANDLING CUTOMER COMPLAINE SEMINAR
*CERTIFICATE OF EMPLOYEMENT BOTH: HAMAD MEDICAL CORP.ALKARAM SERVICE.DOHA QATAR.
* JAMAICANA F&B ;….CERTIFICATE OF COMPLETION,RESTAURANT & COFFEE SHOP LEADING TO FOOD &BEVERAGE SERVICE NCIII,NOVEMBER 23,2012…S.O #100TRSFBS307,s,.2012
*AVON COSMETICS..ASSISTANT SECRETARY OCROBER 01, 2013 up to present
PERSONAL PROFILE:
Date of Birth : SEPTEMBER 11, 1977
Place of Birth. MACABALAN, CAGAYAN DE ORO CITY
Height : 5’2
Weight : 58kg
Religion. : Roman Catholic
Citizenship. : Filipino
I hereby certify that the above information is true and correct to the best of my knowledge and belief. Other information, references to be provided upon request.
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