Executive Assistant Manager

GARY S. BONACCORSO

North Hollywood, CA ***** Cell: 803-***-**** Home: 818-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Outstanding communication skills and a proven track record of consistently exceeding performance goals

Exceptional writing skills, including the ability to create a variety of correspondence, reports and presentations

Experience mentoring, training and coaching key stakeholders on a variety of subjects, including operational best practices

Stellar background of supporting multiple executives, managing projects and budgets, and creating policies and procedures

Unique abilities to bring diverse groups of people together and to motivate team members to maximize their potential

Hands-on experience working with underserved populations from a variety of cultures; English and Italian fluency

Proficiency with Windows and Macintosh operating systems; Microsoft Office Suite, Access and SharePoint; SAP; QuickBooks Pro; Paychex; Salesforce; Concur; NetSuite; and ADP.

AREAS OF EXPERTISE

Teaching and Mentoring Executive/Administrative Management Continuous Process Improvement

Curriculum Development Contract Negotiation Interviewing & Hiring

Operations/Project Management New-Hire Orientation/Onboarding Event Planning/Management

Budget Management Research Development Policies & Procedures

CAREER HIGHLIGHTS

Improved the academic performance of 1,100 culturally diverse first-year law students by initiating a group-study program that focused on specific subjects; this program became a model for practice-ready instruction at the Charlotte School of Law.

Educated 150+ students during an eight-week General Equivalency Diploma course; all of the students passed and received their diplomas.

PROFESSIONAL EXPERIENCE

Senior Advocates of York County – Fort Mill, SC Jan. 2017 – December 2017

Human Services Case Worker

Communicated effectively with elderly clients, their family members and various support contractors.

Supported elderly clients during the transition from in-home care to hospice care.

Medflow, an Eli Global Co. – Durham and Charlotte, NC Feb. 2014 – Jan. 2017

Administrative Manager/Assistant to the Chief Executive Officer and Chief General Counsel

Completed multiple HR, logistics and administrative tasks, including recruiting and interviewing candidates, managing new-hire orientation and onboarding activities, and negotiating favorable contracts with vendors.

Demonstrated strong writing skills while drafting correspondence; managed calendars, scheduled meetings, drafted agendas, booked travel and completed financial reports.

Assisted Eli Global personnel with special projects related to contracts research and development.

Implemented and enhanced a HIPAA Compliance and Security Training Program used by more than 80 employees.

Charlotte School of Law – Charlotte, NC July 2010 – Feb. 2014

Academic Program Coordinator/Faculty Assistant

Improved the academic performance of 1,100 culturally diverse first-year law students by initiating a group-study program that focused on specific subjects; this program became a model for practice-ready instruction at the school.

Developed course curricula and schedules while working closely with decision makers in the Registrar’s Office.

Educated students during an eight-week General Equivalency Diploma course; all of the students passed the course.

Organized and executed several events, including moot courts, graduation ceremonies and new-student orientations.

Secured speaking engagements from former U.S. Vice President Al Gore and Senator Dianne Feinstein.

Leveraged relationships with major executives such as Tim Belk and Kathy Bufano to generate donations to the school.

Trained and coached test proctors, proctored exams and helped onboard adjunct faculty members.

Managed calendars for 30+ staff members, booked travel for faculty and handled travel reimbursements.

Reduced budget discrepancies and streamlined processes by creating a quarterly budget and an expenditure process.

GARY S. BONACCORSO

North Hollywood, CA 91602 Cell: 803-***-**** Home: 818-***-**** ************@*****.***

PROFESSIONAL EXPERIENCE (continued)

The World of Work Foundation – Charlotte, NC June 2009 – Aug. 2011

Project Leader/Instructor

Created lesson plans and curricula; and instructed 25 students per class in both introductory and advanced MS Word and Excel.

Mentored students and taught them how to succeed in job interviews and how to communicate with professionalism and polish.

Secured a $75,000 grant from Central Piedmont Community College and the State of North Carolina, as well as a $15,000 donation from Microsoft.

Belk Store Services – Charlotte, NC Feb. 2008 – Sept. 2009

Executive Assistant to the Executive Vice President of Planning & Allocation, E-Commerce

Supported executive staff by scheduling more than 25 meetings per month, creating numerous reports and presentations, and preparing weekly productivity reports that impacted more than 115 employees.

Chosen by peers to lead special projects pertaining to statistical analysis and research.

Earned the highest performance rating on an annual review due to exceptional results.

Planned, organized and executed a United Way campaign event 5,000 employees attended.

American Independent Policies Association – Charlotte, NC Aug. 2006 – Jan. 2008

Insurance Service Agent

Provided exceptional service to customers who were seeking home, automobile, umbrella or flood insurance coverage.

American Technical – San Francisco and Los Angeles, CA July 1992 – June 2006

Administrative/Operations Manager, American Technical Aug. 2003 – June 2006

Administrative Manager, American E&S Sept. 2001 – Aug. 2003

Administrative/Operations Manager, Wells Fargo (formerly American Technical) July 1992 – Sept. 2001

As an executive assistant, supported the CEO, CFO, COO and president for nine years.

As an administrative manager, supervised up to 24 administrative and accounting staff members for five years.

Previously:

Senatorial Aide to Dianne Feinstein, United States Senate

Secretary to Chair Dianne Feinstein, Special Counsel Committee, California State Assembly

Secretary to Mayor Dianne Feinstein, City of San Francisco, CA

EDUCATION, TRAINING, AND CERTIFICATES

MA, Human Services Counseling; Liberty University, 2015, with distinction (3.90 GPA)

Cognate in Educational Transitional Programs and Military Resilience

Honored with the 2015 Inspirational Student Award from the School of Behavioral Sciences.

Showcased dedication and time-management skills, driving three hours each way to attend on-campus courses for two years.

BS, Elementary Education & Educational Leadership; Liberty University, 2013, magna cum laude (3.85 GPA)

BS, Business Management, Montreat College, 2010 (3.85 GPA)

AA, Human Services and Mathematics, Central Piedmont Community College, 2010 (3.6 GPA)

Other Credentials:

Earned a Lean Six Sigma Yellow Belt Certificate

Certified as a Shorthand Court Reporter & Paralegal

Earned a Certificate in Paralegal Science from Santa Clara University

Licensed as a California Insurance Agent (Property & Casualty, Life and Health), and a California Real Estate Salesperson

Licensed as a Notary Public, State of California

Completed a Grant Writing Course at Central Piedmont Community College

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