TRACI M. BROWN

Arlington, TX *****

817-***-****

ac6s3b@r.postjobfree.com www.linkedin.com/in/traci-brown

EXECUTIVE ADMINISTRATIVE ASSISTANT

Departmental Administration Executive Level Support-Local & virtual

Dedicated Executive Assistant with experience providing day to day support to both onsite and virtual Vice Presidents, Senior Staff, and Service Managers. Able to manage and complete multiple tasks while prioritizing to meet goals and deadlines. Efficiently and promptly responds to all emails and phone inquiries. Flexible, willing and committed to supporting the team in a fast-paced environment. Additional expertise includes:

Administrative

Over 10 years’ experience in arranging meetings, scheduling travel arrangements, preparing documents, reports, presentations, generating and processing expense reports, and coordinating calendars for multiple Vice Presidents’ local and out of state. Six Sigma training and accounts payables and billing experience.

Communication

Professionally interact with all levels of management and customers. Discreet in handling and protecting confidential information and documents. Over five years of Human Resources experience.

Technical Expertise

Highly proficient with MS Office 365, MS Word 2016, Excel 2016 and PowerPoint 2016, OneNote 2016, SharePoint, WebEx and (CONCUR) travel system. Quickly able to learn new technology, programs and systems.

PROFESSIONAL EXPERIENCE

XEROX CORPORATION, Lewisville, TX 2008-2018

Executive Assistant

Assist management from multiple Vice Presidents, and Senior Staff to Service Managers local and out of state. Managed calendars and scheduled various meetings including one on one and WebEx.

Negotiated, booked and managed travel arrangements including hotels, car rentals and air travel.

Processed and submitted over 10 expense reports each month.

Code expense reports with correct budget accounts.

Created documents such as organizational charts, managed group outlook DL’s, added and deleted employee information as needed.

Produced documents and created reports and presentations for monthly and yearly meetings.

Maintained tracking of required items, such as timecards, performance appraisals, disciplinary actions, training, and other required actions.

Maintained office inventories and order supplies.

Distributed or mailed service anniversary pins and newsletters.

Provided excellent customer service to staff by compiling monthly updates of the phone lists.

Submitted and tracked drug screenings and submitted invoices for payment.

On boarded New Hires, ordered cell phones, lap tops, virtual office printers for virtual employees and supplies.

Coordinated employee events and Xerox Community Involvement Projects.

Ran multiple monthly reports and distributed to various persons and departments.

Handled confidential information and documents with care.

Recorded, formatted and distributed meeting minutes.

Primary point of contact for faxing, coping, sending emails and other miscellaneous requests.

Outstanding Accomplishments

Received dinner awards for coordinating team face to face meetings at the best economical locations-saved expenses by 40%.

Ran Access database to lower customer response time - lowered response time by 30% in a three-month period.

Trained over half of the technician population of 247 employees to use the Concur travel database.

Provided back up support to the Human Resources department and Accounts Payable department.

Received over 20 customer feedback emails for timely follow-ups, quick turnaround times.

EDUCATION

Associates of Arts (AA) in Business, University of Phoenix, Phoenix, AZ