Customer Service Project

NAME: Abdellah CHBIBA

NATIONALITY: Morocco

DATE OF BIRTH: 02/08/1985

ADDRESS: rue phosphate que elcourse safi morocco

MOBILE: 07 77 07 02 24

SKYPE : abdella chbiba

EMAIL: ****.******@*****.***

LANGUAGE: Arabic, English, French (reading, writing, speaking), Spanish (beginner) CHBIBA ABDELLAH

OBJECTIVE

EDUCATION 2011-2012: FRENCH LANGUAGES IN SAFI UNIVERSITY.

2008-2010: TECHNICIAN DIPLOMA IN RESTORATION FROM ISHT, ESSAOUIRA.

2007-2008: BAC IN HUMAN SCIENCE.

PROFESSIONAL

EXPERIENCE

From 01/10/2017 until today my own cafeteria fast food poutchi.chabiba

From 01/04/2016 until 10/09/2016 in 1868 restaurant art gallery abudhabi as a shiftleader

From 20/09/2013 until 15/04/2015 in Sharjah grand hotel UAE (4

From 01/01/2013 until 30/06/2013 restaurant LA TERRASSE Tanger.

From 01/01/2011 until 30/07/2011 in Shanghai Garden restaurant, Casablanca. INTERNSHIP :

01/12/2009 - 30/04/2010 Ibis Moussafir hotel, Essaouira.

01/07/2009 - 31/08/2009 Golden Tulip Farah hotel (5 Safi.

01/11/2008 - 31/10/2009 hotel des iles (4 Essaouira. SKILLS Exceptional experience working with retail and customer service environment

Remarkable knowledge of interacting with customers and associates in a professional, positive and courteous manner

Proficient with Microsoft Word, Excel, and Lotus Notes

Ability to move throughout all areas of the Departmental store

Excellent customer service, communication and organization skills

Word processing, writing, and communication skills are essential

Proficient in typing and good at spelling

I am an astute person in customer service and interpersonal skills. I am an astute person, highly professional and with a determination to achieve quality results in all I undertake. My ability to communicate well with others contributes to operational success and I pay strong attention to detail and accuracy in all processes. I am skilled in terms of problem solving; I have developed strong multi-tasking abilities and enjoy demanding, complex project involvement. My approachable nature and sense of humor ensure that I relate well to colleagues and other professionals and I am confident that my commitment to excellence will appeal to prospective employers. I like training where I can utilize my capabilities to advance in my career also I can work every day and week and holiday.

I am self-motivated, ambitious and eager to learn I am optimistic and flexible. Creative modest I am responsible individual with strong communication skills I am willing to take responsibility and work independently.

Page 2 USER

I am an astute person, highly professional and with a determination to achieve quality results in all I undertake and the ability to work independently.

Involvement. My approachable nature and sense of humor ensure that I relate well to colleagues and other professionals.

Objectives and priorities.

Communicating skillfully with customers on new products & service offerings.

Strong solution-oriented selling skills

COMPUTER SKILLS Proficient in:

Windows 7, Windows8, Ms DOS

Ms Office (Ms Word, Ms Excel, Ms PowerPoint, Ms Outlook,Ms project) HOBBIES Traveling

Reading

Learning[Coordonnées]

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