Manager Operations
Resume:
Jerry Roberts
San Antonio, Texas 78244
****************@*****.***
Objectives:
A position in an organization seeking a record of on time departures, Exceptional ratings maintaining station compliance of safety regulations, while contributing to an environment that encourages teamwork by establishing working relationships with all staff and airport personnel.
Qualifications:
Manager of Operations, Training/Safety Manager for Allied Aviation Services in San Antonio, TX.
Primary interface as the Operations Manager and H/R Training and Safety Manager providing oversight and support to Southwest airlines at Dallas Love Field Airport. Assistant Operations Manager/Trainer Dallas Love Field Airport and San Antonio Airport.
Key Strengths:
Proactively set high standard through daily training regarding company policies and safety procedures focusing on quality, efficiency and profitability.
Scope of Experience:
Hazardous Materials and Waste Certified
Non-routing fueling procedures
Fueling by means of mobile transport and hydrant systems
Fuel Farm operations
Certified Operator for Garsite, Ramp Master and Dart fueling vehicles
Designated Trainer certified
Staff Supervision
Fuel service forms for all airlines
Knowledge of inventory management, supply chain systems Fueling receipts and inventory control
Employee training
HR functions/Payroll
Budgeting/Accounting
Word/Excel proficient
Analyze, troubleshoot and determine data error root causes within and between systems to ensure data accuracy and integrity
Profile:
Dedicated to quality, learning, skills development for the attainment of personal and professional goals. Resolve problems and use foresight to prevent others. Meet challenges with enthusiasm and always concentrate on the bottom line.
Career History:
AT&A Aviation Services, San Antonio, TX, January 2018-present
-present
Fueling Fire Safety Supervisor, AT&A Aviation Services
Responsibilities and Duties• Aircraft movement, placement, fueling, and storage• Fuel movement- quality control, disposal, and paperwork• Daily check and upkeep of crew cars and vehicles• Facility maintenance and upkeep• Customer service, promotion of services• Monthly crew meetings• Annual re-current training
Allied Aviation, San Antonio, TX, May 2013 - January 2018
Operations Manager, Allied Aviation, San Antonio, TX, May 2013 – January 2018
Responsibilities include: Reports directly to the General Manager and is responsible for the day-to-day management of all aircraft fueling personnel and operations, including recruitment, screening, hiring, and staffing of full-time, part-time fuelers, and fueling supervisors. In addition, they will schedule manpower needs, ensure fueling safety and quality control measures, comply with regulatory and airline regulations, and act as the liaison for day-to-day airline and union activities. Assist the General Manager in formulating labor negotiations and strategies, as well as ensure compliance with all FAA, airline and local rules and regulations.
Training/Safety Manager, Allied Aviation, San Antonio, TX, May 2013 – March 2014
Responsibilities include: Provide support to the General Manager and Operations Manager. Conduct interviews for potential new hire personnel. Prepare all new hire employees for badging and background clearance. Conduct all new hire training from new hire orientation, to on the job into-plane training. Train all new hire fuel farm facility personnel. Maintain quality control records and training records at high standards. Always meet auditors with enthusiasm and professionalism. Responsible for safety of all fueling personnel and management by means of conducting safety meetings once a month with all management and hourly employees. Generate safety reports once a month then email this report to corporate headquarters for review.
Skytanking Inc. USA, Dallas, TX, October 2010 – May 2013
Flight Line Manager/Assistant Operations Manager, Skytanking Inc. USA, Dallas, TX, June 2011-May 2013
Responsibilities include: Provide coverage for the Operations Manager and General Manager When on vacation or not available. Complete knowledge and understanding of the ATA 103 in regards to fuel farm facility and into-plane operations. Budgets, payroll, accounting, customer relations and marketing. Report and respond to all fueling delays that occur at Dallas and Tulsa stations.
Human Resources/Training/Safety Manager, Skytanking Inc. USA, Dallas, TX, January 2011-May 2013
Responsibilities include: Provide support to the General Manager and Operations Manager. Provide and maintain oversight and supervision over all fueling supervisors and fueling staff. Conduct interviews for potential new hire personnel. Prepare all new hire employees for badging and background clearance. Conduct all new hire training from new hire orientation, to on the job into-plane training. Train all new hire fuel farm facility personnel. Provide support to the Accounts Manager when vacation coverage is needed.
Provide coverage for all supervisor’s for sick time or vacation time. Maintain quality control records and training records at high standards. Always meet auditors with enthusiasm and professionalism. Responsible for safety of all fueling personnel and management by means of conducting safety meetings once a week with all management and hourly employees. Generate safety reports once a month then email this report to all other stations in the country to achieve feedback and new safety concerns from other stations.
Fueling Line Supervisor, Skytanking Inc. USA, Dallas, TX, October 2010 – January 2011
Responsibilities include: staff supervision, insure all flights are serviced in a safe and efficient manner. Ensure Ebis is maintained and current. Perform light hydrant cart maintenance.
Allied Aviation, San Antonio, TX, January 2000-2010
Manager on Duty/Trainer, Allied Aviation, San Antonio, TX
Responsibilities include: Provide oversight and support to all fueling supervisors. Provide coverage for supervisors when on vacation or sick time. Maintain on time performance at all times on the flight line. Enforce all safety procedures to all employees and supervisors.
Assistant Ops Manager/Trainer, Allied Aviation, San Antonio, TX
Responsibilities include: Ensure proper staff coverage for all fueling supervisors. Train and hire new hire employees, process HR functions and Payroll. Train all new supervisors on all aspects of flight line and staff responsibilities. Maintain fueling receipts and inventory control at fuel farm facility. Perform new hire training on tanker operation for servicing all airline customers. Ensure all airline auditors are met with enthusiasm and prepare all training documents for inspection. Prepare staffing coverage for all contract negotiations and strike duties.
Fueling Supervisor, Allied Aviation, San Antonio, TX
Responsibilities include: Ensure all daily flights are met with on time performance. Provide all fueling personnel with support and enthusiasm at all times. Ensure all safety and company policies are followed.
United States Navy, 1991 – 2000
SO: PO2 SWCC/ Combat Craft Crewman. Warfare Boat Operator. Classification code 9533
AE: Second rating: Aviation Electrician’s Mate.
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