Human Resources Employee Relations

AMINA OLATUNJI

**** ****** ****** *******, **. **509

Phone +1-925-***-**** • Email **************@*****.*** HUMAN RESOURCES MANAGEMENT PROFESSIONAL

Detail-Oriented and self-starter Human Resources Professional with 13+ years’ experience in delivering a diverse range of human resources functions that support management and staff in achieving organisational goals. Extensive experience sourcing, hiring and recruitment processes, relationship management, high-quality training and an on-going employee relation issues. Ability to identify highly motivated staff members and deliver professional development for leadership positions. Highly skilled at processing this technical information and advising businesses as to their obligations and responsibilities. Superior technical, interpersonal and excellent communication skills. Proficient in Microsoft Word, Excel and PowerPoint. AREAS OF EXPERTISE

Event Management

Employee Relations

Benefits Administrator

Staffing & Recruiting

Customer Service

Payroll Expertise

Interviewing Expertise

Employment Law Knowledge

HR Policies & Procedures

Training & Development

Communication Skill

Problem Solving Skill

PROFESSIONAL EXPERIENCE

GMT NIGERIA LIMITED, IKOYI, LAGOS

HUMAN RESOURCES MANAGER, Sep 2008 - Jan 2017

Successfully recommend executives on HR policies and procedures, and ensure compliance to the company's policy. Deliver administrative support for all HR functions such as creating, organizing, updating files and the HR database and general correspondence, and conduct meetings, trainings, orientations, and executive traveling. Function with senior-level management to create fair and consistent HR policies and procedures, deliver disciplinary notices on the evaluation of employee performance.

Accomplish all recruitment processes including head-hunting, applicants resume screening, question applicants, process background checks, and selection, finalize hiring, finish vacancies, employee orientations, organize new hire paperwork and ensure compliance with company requirements.

Expertly supervise employee training and development programs, control communication regarding employee orientation and open enrolment for benefits.

Actively support issues regarding human resources matters requiring clarification, submissions and corrections. Control all HR operations, systems and programs for a new location within the company. ASSISTANT MANAGER-HUMAN RESOURCES, Jan 2007– Aug 2008 Efficiently produced and reformed job descriptions within all departments, implemented interview program process, and company policies and procedures, control personnel complaints, and conduct investigations to resolve employee relations issues. Followed federal and state laws to confirm and enforce company compliance. Advised top management on appropriate employee corrective actions.

Controlled various issues such as disciplinary and protest matters, poor performance, transfer requests and termination process by organising discussions, ensuring suitable documentation, conducting exit interviews, and elevating and addressing any resulting issues.

Ensured offer letters, payroll status, process of benefit forms and interview takes place are efficiently

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and timely manner. Administered all salary changes, promotions, bonuses and pay adjustments. HUMAN RESOURCES/ADMNISTRATIVE OFFICER, Apr 2005 - Dec 2006 Established Personnel, Medical records and ensuring the privacy of all documents. Accountable for all matters relating to staff, applicants test and for follow up interview. Supported HR Manager to implement policies and procedures and facilitated employees with company procedures, benefits, and general questions.

Administrative Functions: Directed administrative duties, staff welfare management, relationship with all retailers and suppliers, Processing of maintenance request forms, Supervision of company's premises and equipment and ensuring a conducive working environment.

IMMIGRATION: Planed protocol services at the airport for refugee, foreign business partners also renewing permits papers for refugee staff. Residence Permit, STR, Re- entry Visa, Expatriate Quota.

RESERVATIONS: Accountable for hotel bookings and Lunch/Dinner reservations for all staff. NATIONAL YOUTH SERVICE CORPS (NYSC), ACCESS BANK PLC - APAPA, LAGOS RELATIONSHIP OFFICER, Jul 2001 - May 2002

Administered all money and cheques deposited by customers, verify records and receipts, accounts, Utility Bills. Detected customer needs and refer customers to suitable banking services and specialists. EDUCATION

SPECIAL EXECUTIVE MASTER’S PROGRAMME (SEMP), 2015

Human Resource M anagement

Metropolitan School of Business and Management United Kingdom P OST GRADUATE DIPLOMA: Management, 2006

Lagos State University, OJO, Lagos, Nigeria

BACHELOR OF SCIENCE (BSC): Biochemistry, 2001

Lagos State University, OJO, Lagos, Nigeria

SSCE, Aunty Ayo’s Preparatory School, IKOYI Lagos, 1993 CERTIFICATION, & AFFILIATIONS

CERTIFICATE: Human Resource Metrics and Analytics, 2016 CERTIFICATE: Advance Human Resource Management, 2013 Advance (Strategic) Human Resource Management

Business Day Training, IKEJA, Lagos, Nigeria

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CERTIFICATE: Banking and Financial Training, 2004

Banking and Financial Training, Lagos, Nigeria

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