Customer Service Microsoft Office

Teresa TJ Baber

**** * **** *** **** C, Anchorage, AK 99504 907-***-**** *********@*****.***

To obtain a part time position

Diploma May 2013 Desert Ridge High School

Major: Diploma

Graduated with Honors

Nursing IN Progress University of Alaska Anchorage

Major: Pre-Nursing

Skills

Able to create interpersonal relationships

Resolution-Oriented

Excellent at multitasking

Consistent

Able to thrive in fast past environment

2 years Managerial experience

Energetic

Motivated to learn or find answers independently

Very well organized

Dependable

Can teach what I’ve been taught

Assistant Manager Eddie Bauer Aug. 2013-June 2015 and May 2017-Present

Open and Close the store, including counting tills and doing daily or nightly business procedures.

On-boarding and training new hired associates

Planning and managing floor sets and changes according to company branding

Ordering supplies, processing shipment, store ship outs etc.

Loss prevention and Safety Awareness

Staying well versed in current products and competitors products

Predicting and computing business conversation, A.D.S and ensuring leverage for the store

Teller II Credit Union 1 Nov.2015-Dec. 2016

Assisting with basic cash transactions

Adhering and learning Federal laws and Regulations on currency

Daily balancing of tills and vaults

Customer service

Knowledge of Microsoft Office, Excel, Power Point and SharePoint

Barista/Shift Supervisor Starbucks March 14-June 15

Create and maintain the Starbucks Experience

Open and close the location

Restock retail area

Maintenance store cleanliness according to QASA standards

Create drinks

Customer Services

Knowledge of drink recipes, flavors and coffee beans

References

Jessica Sharp Bath& Body Works Supervisor 440-***-****

Lani Takao CREDIT UNION 1-907-***-****

Gary Spiegel Eddie Bauer 907-***-**** ****.*******@**********.***

Christina Cyphers Personal Reference 907-***-****

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