Medical Assistant Customer Service
Resume:
**** ********** ******, ********, ****** *****
Home: 808-***-**** • Cell: 808-***-**** •
***********@*****.***
Objective:
Seeking a position as a Dental/Medical Assistant where I can continue to develop and enhance my skills and knowledge in the medical or dental field.
Skills:
Chairside expertise
Dental instrument sterilization
Dental materials knowledge
Sterilization techniques familiarity
Gentle patient care
Proper telephone etiquette
Full mouth radiographs
Dental charting
Organized file management
Detailed patient histories
Superior customer service
Instrumentation familiarity
Work History:
Medical Assistant, 11/2013 to 02/2014
Kapiolani Medical Center for Women and Children – 1319 Punahou Street Honolulu, HI 96826
Politely answered phones and scheduled or confirmed office appointments and surgeries.
Set up examination room and trays in preparation for examinations and procedures.
Accurately recorded treatment information in patient records.
Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.
Successfully completed OSHA, and HIPAA compliance trainings.
Maintained proper universal precautions and infection control procedures at all times.
Refer patient to other doctors as needed
Take patient vitals accurately.
Assist Dr. for biopsy.
Autoclaving Instrument.
Injecting Patients.
Calling prescription.
Urinalysis.
Pregnancy test.
Dental Assistant, 03/2013 to Current
Kuo and Chen Dental Group L.L.P – 1441 Kapiolani Blvd # 1505, Honolulu, HI 96814 808-***-****
Politely answered phones and scheduled or confirmed office appointments.
Set up examination room and dental trays in preparation for examinations and procedures.
Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.
1735 Kamohoalii Street, Honolulu, Hawaii 96819
Home: 808-***-**** • Cell: 808-***-**** •
***********@*****.***
Assisted dentist during procedure such as filling, extraction, crown prep, seat crown, implant, seat implant,
RCT, denture, taking impression, prophylaxis, suture removal etc.
Taking X-ray: Panoramic, bitewing, PA's
Refer patient to other Doctor or Dentist
Completed patient paperwork and scanned into Dentrix system.
Alerted other staff when patients arrived and prepared records for dentist review.
Accurately recorded treatment information in patient records.
Assisted dentist in management of medical or dental emergencies when necessary.
Educated patients about proper oral hygiene and plaque control procedures.
Worked closely with patients before, during and after dental procedures.
Competently prepared dental materials including cements and composites.
Maintained proper universal precautions and infection control procedures at all times.
Sharpened and sterilized dental instruments.
Instructed patients on dental hygiene practices such as proper tooth-brushing and flossing techniques.
Tooth Charting.
Collect copayment
Refer patient as needed.
Education
High School Diploma: 2006
Christ The King Academy, Talugtug, Nueva Ecija Philippines
Bachelor of Science: Education, 2006-2009 Undergraduate
Wesleyan University Phil’s - Cabanatuan, Nueva Ecija, Philippines
Med Assist School of Hawaii:
345 Queen St #400, Honolulu, HI 96813
References:
Carlene Parra
Jeanie Collo
Alicia Vidal
2182141
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