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Manager Service, Business Management, P&L Capable, Microsoft Office

Location:
Woodstock, Georgia, United States
Salary:
135,000
Posted:
August 22, 2018

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Resume:

David E Green

**** ****** ****** ***** *********, GA 30188

C: 404-***-**** E: ac6rvu@r.postjobfree.com

Business Unit Manager – Regional Manager – General Manager - Business Consultant

Skills:

Visionary, Business Analytics, Strategic Management, Lean Management, Service Management, Root Cause Analysis, Key Performance Indicators, Forecasting, CSI, Counselor Selling, Excel Advanced User, and Power Point Advanced User.

About Me:

Over 18 years’ experience marketing vehicles, services and management solutions to corporate fleets. A strong ability to lead others to meaningful careers, to successful and profitable operations. A creative approach to client tailored services. Driven manager of forecasts, P&L statements, Business Analytics, purchasing, and inventory control.

Employment History:

Business Consultant Director

Logic Analytics Consulting

2016 - Present

Serving as the Business Consultant for Commercial Truck Dealerships, Truck Leasing Companies and Service Centers. Focused on Productivity Improvements, Efficiency Improvements, Key Performance Indictors, Crucial Processes, Customer Experience, Reporting, Service and Parts Analytics, and Employee Growth.

Major Responsibilities

Business Analytics for Performance Reporting, Improvement and Monitoring

Business Intelligence Reporting, Client Analysis and Business Evaluations

Best Practices Introduction and Planning, Lean Process Management for Continual Improvement

Customer Relationship Development

Service Department Process Development and Training, Technician Hiring, Training and Retention Strategies

Inventory Analysis and Control Strategies

Business Expansion Strategies and Development, Business Sales, Marketing and Value Proposition Development

After Market Development for Dealer Expansion

Director of Operations Consulting to: Deaton Fleet Solutions

2017 – 07/2018

Served as the Director of Operations for a Multi-Unit Heavy Truck Fleet Management Company. Created Business Strategy to strengthen the company. Increase parts and labor profitability.

Major Responsibilities

Operations Director

Business Analytics for Performance Reporting, Improvement and Monitoring

Creation of Company Re-Branding Marketing Plan and Proposal

Creation of the Business Model

Creation of Business Financial Projections and Forecasts

Client Analysis Business Evaluations, Business Analytics and Computer System Reporting

Parts and Labor Pricing Matrix Creation – Increased Net Profits 100%

General Business Director Consulting to: National Fleet Management, Inc.

2017 – 10/2017

Served as the Business Director for a Multi-Unit Heavy Truck Fleet Management Company. Developed and Re-engineered the complete sales process. Prepared the company and set-up the new computer system. Created Business Strategy to strengthen the company by marketing to a specific customer profile. Increase parts profitability. Created a NAPA Parts Partnership to include Napa Expeditors in all locations.

Major Responsibilities

Business Director

Business Analytics for Performance Reporting, Improvement and Monitoring

Creation of Marketing Plan, Creation of Business Financial Projections and Forecasts

Customer Relationship Development, Analysis and Business Evaluations

Business Sales, Marketing and Value Proposition Development

Computer System Evaluation, Selection and Implementation

Parts and Labor Pricing Matrix Creation – Increased Profits 150%

Business Consultant

Karmak Technologies

2014 - 2016

Served as the Business Consultant for Commercial Truck Dealerships, Truck Leasing Companies and Service Centers. Focused on Productivity Improvements, Efficiency Improvements, Key Performance Indictors, Crucial Processes, Customer Experience, Reporting, Service and Parts Analytics, and Employee Growth.

Major Responsibilities

Customer Relationship Development

Business Intelligence Reporting, Client Analysis and Business Evaluations

Business Analytics for Performance Reporting, Improvement and Monitoring

Service Process Development and Training

Inventory Analysis and Control Strategies

Technician Hiring, Training and Retention Strategies

Business Expansion Strategies and Development, Business Geographic Mapping and Market Evaluation

Business Sales, Marketing and Value Proposition Development

Business Unit Manager

ServUS Fleet Management, Inc.

1998 - 2014

a TruckPro/Harvest Partners Company

[ServUS was acquired by TruckPro/Harvest Partners, August 6, 2013] [ServUS/Sikes was acquired by Illinois Tool Works (ITW), August 30, 2008]

Served as the director of ServUS Fleet Management (Sikes Fleet Services) and a strategist for the organization’s growth initiative for the service centers in the country. Organize and develop the company annual plans and base plan for the new companies, including site selection and geographic market analysis. Responsible for 10 direct reports and a total business unit of 60 members.

Major Responsibilities

Full P&L Responsibility

Directed 9 Businesses – 6 Sikes Fleet Services 2 CCC Superior Spring – Arkansas 1 CCC Truck Parts Specialists

Business Analytics – Quadrant Analysis – 80 20 Evaluations - Business Unit Performance Reporting

Directing Growth Initiative for development of the ServUS Model to all CCC Company Markets

Annual Plan Long Range Plan Outlook Preparation Marketing Plan Development

Training Management Staff – Conducted Monthly Company Meetings

Strategic Formulation Market Analysis Customer Profiling Competitor Profiling Value Proposition

USDOT Consulting - Client Training Meetings

Ensured Compliance of Sarbanes-Oxley

Profit Performances: 50% Gross Profit – 100% Return on Investment

Education and Training

Jefferson State College, Birmingham, AL: Program of Study: Business

Saunders University - Corporate Training: Accounting Principles and Asset Management

Mancomm: OSHA/Hazmat Training Georgia Motor Trucking Association: USDOT Compliance

Strategy Institute (Instructor): Situation Analysis – Problem Analysis Decision Analysis Plan Analysis The Ideal

Vital Smarts (Instructor): Crucial Conversations Crucial Confrontations

Human Synergistics (Instructor): The Survivor Series Leadership/Impact Management Effective Profile System

Memberships

Volunteer at Brookdale at Big Creek Assisted Living

Previous President GMTA Fleet Maintenance Council

Previous Member Georgia Motor Trucking Association

Previous Member American Trucking Association - Technology and Maintenance Council

Skills and Interests

Microsoft Excel, MapPoint, Word, PowerPoint, and Outlook. Apple Aperture Numbers, Pages, and Keynote

Adobe Illustrator (Logo, Graphic enhancement and design)

Logi Analytics. Reports, Analytics, Dashboards. Mitchell 1 Business System Labor Time Guidelines

Karmak Legend, ProfitMaster, Fusion, Fusion Report Writer and “Business Intelligence”

Hobby: Photography

References: Available Upon Request



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