Manager Service, Business Management, P&L Capable, Microsoft Office
Resume:
David E Green
**** ****** ****** ***** *********, GA 30188
C: 404-***-**** E: *******@**.***
Business Unit Manager – Regional Manager – General Manager - Business Consultant
Skills:
Visionary, Business Analytics, Strategic Management, Lean Management, Service Management, Root Cause Analysis, Key Performance Indicators, Forecasting, CSI, Counselor Selling, Excel Advanced User, and Power Point Advanced User.
About Me:
Over 18 years’ experience marketing vehicles, services and management solutions to corporate fleets. A strong ability to lead others to meaningful careers, to successful and profitable operations. A creative approach to client tailored services. Driven manager of forecasts, P&L statements, Business Analytics, purchasing, and inventory control.
Employment History:
Business Consultant Director
Logic Analytics Consulting
2016 - Present
Serving as the Business Consultant for Commercial Truck Dealerships, Truck Leasing Companies and Service Centers. Focused on Productivity Improvements, Efficiency Improvements, Key Performance Indictors, Crucial Processes, Customer Experience, Reporting, Service and Parts Analytics, and Employee Growth.
Major Responsibilities
Business Analytics for Performance Reporting, Improvement and Monitoring
Business Intelligence Reporting, Client Analysis and Business Evaluations
Best Practices Introduction and Planning, Lean Process Management for Continual Improvement
Customer Relationship Development
Service Department Process Development and Training, Technician Hiring, Training and Retention Strategies
Inventory Analysis and Control Strategies
Business Expansion Strategies and Development, Business Sales, Marketing and Value Proposition Development
After Market Development for Dealer Expansion
Director of Operations Consulting to: Deaton Fleet Solutions
2017 – 07/2018
Served as the Director of Operations for a Multi-Unit Heavy Truck Fleet Management Company. Created Business Strategy to strengthen the company. Increase parts and labor profitability.
Major Responsibilities
Operations Director
Business Analytics for Performance Reporting, Improvement and Monitoring
Creation of Company Re-Branding Marketing Plan and Proposal
Creation of the Business Model
Creation of Business Financial Projections and Forecasts
Client Analysis Business Evaluations, Business Analytics and Computer System Reporting
Parts and Labor Pricing Matrix Creation – Increased Net Profits 100%
General Business Director Consulting to: National Fleet Management, Inc.
2017 – 10/2017
Served as the Business Director for a Multi-Unit Heavy Truck Fleet Management Company. Developed and Re-engineered the complete sales process. Prepared the company and set-up the new computer system. Created Business Strategy to strengthen the company by marketing to a specific customer profile. Increase parts profitability. Created a NAPA Parts Partnership to include Napa Expeditors in all locations.
Major Responsibilities
Business Director
Business Analytics for Performance Reporting, Improvement and Monitoring
Creation of Marketing Plan, Creation of Business Financial Projections and Forecasts
Customer Relationship Development, Analysis and Business Evaluations
Business Sales, Marketing and Value Proposition Development
Computer System Evaluation, Selection and Implementation
Parts and Labor Pricing Matrix Creation – Increased Profits 150%
Business Consultant
Karmak Technologies
2014 - 2016
Served as the Business Consultant for Commercial Truck Dealerships, Truck Leasing Companies and Service Centers. Focused on Productivity Improvements, Efficiency Improvements, Key Performance Indictors, Crucial Processes, Customer Experience, Reporting, Service and Parts Analytics, and Employee Growth.
Major Responsibilities
Customer Relationship Development
Business Intelligence Reporting, Client Analysis and Business Evaluations
Business Analytics for Performance Reporting, Improvement and Monitoring
Service Process Development and Training
Inventory Analysis and Control Strategies
Technician Hiring, Training and Retention Strategies
Business Expansion Strategies and Development, Business Geographic Mapping and Market Evaluation
Business Sales, Marketing and Value Proposition Development
Business Unit Manager
ServUS Fleet Management, Inc.
1998 - 2014
a TruckPro/Harvest Partners Company
[ServUS was acquired by TruckPro/Harvest Partners, August 6, 2013] [ServUS/Sikes was acquired by Illinois Tool Works (ITW), August 30, 2008]
Served as the director of ServUS Fleet Management (Sikes Fleet Services) and a strategist for the organization’s growth initiative for the service centers in the country. Organize and develop the company annual plans and base plan for the new companies, including site selection and geographic market analysis. Responsible for 10 direct reports and a total business unit of 60 members.
Major Responsibilities
Full P&L Responsibility
Directed 9 Businesses – 6 Sikes Fleet Services 2 CCC Superior Spring – Arkansas 1 CCC Truck Parts Specialists
Business Analytics – Quadrant Analysis – 80 20 Evaluations - Business Unit Performance Reporting
Directing Growth Initiative for development of the ServUS Model to all CCC Company Markets
Annual Plan Long Range Plan Outlook Preparation Marketing Plan Development
Training Management Staff – Conducted Monthly Company Meetings
Strategic Formulation Market Analysis Customer Profiling Competitor Profiling Value Proposition
USDOT Consulting - Client Training Meetings
Ensured Compliance of Sarbanes-Oxley
Profit Performances: 50% Gross Profit – 100% Return on Investment
Education and Training
Jefferson State College, Birmingham, AL: Program of Study: Business
Saunders University - Corporate Training: Accounting Principles and Asset Management
Mancomm: OSHA/Hazmat Training Georgia Motor Trucking Association: USDOT Compliance
Strategy Institute (Instructor): Situation Analysis – Problem Analysis Decision Analysis Plan Analysis The Ideal
Vital Smarts (Instructor): Crucial Conversations Crucial Confrontations
Human Synergistics (Instructor): The Survivor Series Leadership/Impact Management Effective Profile System
Memberships
Volunteer at Brookdale at Big Creek Assisted Living
Previous President GMTA Fleet Maintenance Council
Previous Member Georgia Motor Trucking Association
Previous Member American Trucking Association - Technology and Maintenance Council
Skills and Interests
Microsoft Excel, MapPoint, Word, PowerPoint, and Outlook. Apple Aperture Numbers, Pages, and Keynote
Adobe Illustrator (Logo, Graphic enhancement and design)
Logi Analytics. Reports, Analytics, Dashboards. Mitchell 1 Business System Labor Time Guidelines
Karmak Legend, ProfitMaster, Fusion, Fusion Report Writer and “Business Intelligence”
Hobby: Photography
References: Available Upon Request
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