Pamela Bernard

Avondale, AZ *****

ac6rvt@r.postjobfree.com

623-***-****

Work Experience

Televerification Specialist

Emerge - Phoenix, AZ

July 2017 to Present

Verify if vendors accept American Express for business invoices. CSR

ConnectForce - Phoenix, AZ

April 2017 to July 2017

Call Center CSR

CSR

Progressive Leasing - Phoenix, AZ

July 2015 to September 2016

Call center

Accounting Clerk

Wells Fargo Bank - Tempe, AZ

2007 to 2015

1

Worked in the Central Item Image Processing (CIIP) Dept. Which is electronic and virtual processing of items, Processed several different variations of work, There was Amount Keying - inserting/correcting amounts, Codeline - inserting/correcting MICR lines, Balancing - finding/correcting items within a deposit,

Block Balancing - correcting items within a group of like checks, IQR - verifying items, I was involved in our Recognition Committee, Assisted with PowerPoint Presentations and Bulletin Boards. Also promoted Teamwork/Involvement by coordinating recognition of team members' birthdays, Was in the process of joining

the Wells Fargo portion of Toastmasters - Stagecoach Speakers. Call Center Representative

General Dynamics, Inc - Phoenix, AZ

2006 to 2011

This company handled several different governmental call centers, Answered incoming phone calls, Assisted

students on filling out their Financial Aid Application (FAFSA), Assisted students retrieving their PIN numbers, Troubleshooting students PC, Answer general questions about their processed Federal Student Aid

Application.

Data Entry

FirstBank Southwest - Amarillo, TX

2002 to 2006

This Company was bought by another so I really have no address for contact. I processed real estate information into the company's database, both from the old log books kept by the city/county and from other

items (i.e. deeds, liens). When I began i was part of a group of 6 and when I left I was the only parttime left.

Education

Associates of Arts in Arts and Sciences in General Studies Amarillo College - Amarillo, TX

1995 to 1998

Greeley West High School - Greeley, CO

1977 to 1980

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