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Customer Service Office

Location:
Bakersfield, California, United States
Salary:
13
Posted:
August 22, 2018

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Resume:

Shaela Malena ac6ru6@r.postjobfree.com

*** ******** ***. * Bakersfield, CA 93308 661-***-****

OBJECTIVE

To obtain a permanent position in an office where I can utilize my clerical skills and learn new ideas and knowledge to develop my growth and advance within the company.

HIGHLIGHTS AND QUALIFICATIONS

Recent completion (08/16) of a Certified Clerical/Computer program as a means to increase office experience

Business skills include: Type 85 wpm (Certified) Excellent written and verbal communication abilities, Payroll, Multi line phones, Billing, Documenting

Over 3 years’ experience providing excellent communication skills - thoroughly enjoy working with people

Experienced in time management, establishing priorities, and complying with deadlines

SPECIALIZED CLERICAL TRAINING & CERTIFICATIONS

Mexican American Opportunity Foundation- Certified Clerical/Computer Course Bakersfield, CA

Certifications:

MS Word / PowerPoint / Excel

Customer Service

Ten-Key 120spm

Filing: Alpha/Numeric

Telephone Etiquette

Cash Handling

Quick Books

Business Calculations

WORK EXPERIENCE

Foodsco 09/16 to Present

Cashier/ Customer Service Clerk Bakersfield, CA

Assist Foodsco customers with a variety of inquiries

Perform customer transactions using 10 key to input over 300 memorized codes

Office Depot 01/15to 02/16

Cashier Bakersfield, CA

Stocked and marked prices on shelves and items

Received payment by cash, check, credit cards, vouchers, or automatic debits

Supervised supply, storage and accessibility of items in order to ensure an adequate supply without excessive oversupply

Answered customer’s questions, and provided information on procedures or policies

Account Control Technology 12/11 to 02/13

Portfolio Representative Bakersfield, CA

Established and maintained effective and cooperative working relationships with clients

Multi-tasked and prioritized accounts

Reconciled customer disputes as they pertained to payment of outstanding balances

Entered data, prioritized and managed multiple responsibilities including set-up of repayment plans

Utilized computer systems to handle skip tracing, outbound and inbound calls

EDUCATION

Bakersfield & Seminole College ~ Units toward an A.A. in Human Services Bakersfield, CA

Ridgeview High School ~ Diploma / General Education Bakersfield, CA

References Available Upon Request

Shaela Malena ac6ru6@r.postjobfree.com

115 Brighton Way * Bakersfield, CA 93308 661-***-****

PROFESSIONAL REFERENCES

Randy Martin

CEO Covenant Community Services

1700 N Chester Ave.

Bakersfield, CA 93308

Work: 661-***-****

Years Known: 6

Dick Taylor

CEO Veterans Department

1120 Golden State Ave.

Bakersfield, CA 93301

Work: 661-***-****

Email: ac6ru6@r.postjobfree.com

Years known: 2

Lynette Diaz

Instructor MAOF

2130 Chester Ave.

Bakersfield, CA 93301

Work: 661-***-****

Years known: 1

PERSONAL REFERENCES

Stacy Lynch

Bakersfield, CA

805-***-****

Years known: 1

Brittany Moore

Bakersfield, CA

661-***-****

Years known: 26

Serenity Hansford

Bakersfield, CA

661-***-****

Years known: 4



Contact this candidate