Resume

Sign in

Customer Service

Location:
Woodbury, Connecticut, United States
Salary:
40,000
Posted:
August 22, 2018

Contact this candidate

Resume:

Sandra C. Spezzano

*** *** **** **** ****, Woodbury, CT 06798 203-***-**** ac6rru@r.postjobfree.com

Objective

To provide superior customer service to ensure customer satisfaction, repeat service and referrals.

Experience

CUSTOMER SERVICE ELON TILE AND STONE FEBRUARY 2018 TO JUNE 2018

Provided quick and precise information to existing customer and sales team regarding, price, availability, samples and photo request.

Issued Return Authorization and or Replacement/ Credits in accordance with company’s policy.

Provided shipping methods, pricing and tracking of delivery.

Entered orders provided by clients by e-mail, fax or phone.

DESIGNER/SALES ASSOCIATE ASHLEY HOME STORE AUGUST 2017 TO FEBRUARY 2018

Showroom setting, meet and greet customers. Discover needs and wants.

Provide company’s history, manufactured in USA, feature and benefits and warranty policy.

Close sales and process.

DESIGN CONSULTANT/SALES 3 DAY BLINDS MARCH 2016 TO AUGUST 2017

In home sales of custom made window treatments. Blinds, shades, shutters and drapery.

Bring showroom to client to design best product for client’s needs.

Measure for custom fit to be manufactured by 3 Day Blinds or Norman Shutters.

Enter orders with correct measurements, product requirements and added features.

Provide excellent customer service before, during and after sale.

Attend weekly meetings for product, sales updates and team/designer recognition.

DESIGN SALES ASSOCIATE THE TILE SHOP DECEMBER 2014 TO MARCH 2016

Showroom setting, meet and great customer, establish needs and wants.

Educate customer on products, marble, glass, ceramic, porcelain, travertine etc. on care before and after installation.

Teach class on process of installing tile, from designing, measuring, cutting, laying of tile, grouting and sealing.

Design backsplashes, bathrooms, floors, fireplaces, etc. according to client’s measurements.

Provide exceptional customer service before, during and after sale.

Education

Marymount College Tarrytown, NY

BS Interior Design 1989



Contact this candidate