Sonya Grado
Tucson, AZ *****
*********@*****.***
Cell-520-***-****
Objective: To obtain a position in accounting/finance that will best utilize my professional education, experiences, and capabilities to communicate with managers and administrative personal.
Education: BBA, December 2005 with concentration in Accounting, WNMU, Silver City, NM
MBA, September 2010 University of Phoenix
HR Certification, 2016 University of Phoenix
Work Experience:
07/14 - Current Retail Credit & Collections Analyst Intuit
• Manage and reconcile large high volume complex retail customer accounts
• Perform customer account reconciliations with high volume DFI/chargebacks, returns, invoice shipment claims, etc.
• Reconcile customer remittance advice and submit to A/R for processing in a timely manner
• Escalate issues and provide updates to the department supervisor/manager on assigned accounts
• Review customer accounts for any payment behavioral changes and alert department/manager
• Provide excellent customer service when working with internal and external customers throughout all levels of the collection and reconciliation process
• Assist with monthly review and analysis of retail accounts receivable aging to identify trends and/or specific exposures
• Assist with preparation of certain quarterly and annual A/R – related schedules for Corporate Finance and external auditors, as needed
• Ensure operation and financial integrity within established corporate policies, procedure and controls
• Effectively leverage resources to perform job duties efficiently
• Use analytical skills to continually review established procedures and make recommendations for process improvements, as needed, to ensure department operates efficiently and effectively
07/13 - 12/13 Energy Settlements Analyst Accountemps/TEP
• Use multiple systems to review and analyze monthly billing statements for large industrial customers.
• Ensure compliance with terms and conditions of contracts in accounting and billing for large retail electric and gas customers.
• Identifies and implements process improvement changes in the use of IT systems and work processes in the Energy Settlements group.
• Maintains confidentiality for all matters regarding highly sensitive corporate and outside party information gathered and maintained in the normal performance of the settlements function.
• Performs research and analysis for Pricing in analyzing issues related to load research and wholesale
04/12 - 05/13: Staff Accountant Accountemps/Wildlife Museum
• Reconcile bank statements for Safari Club International and Safari Club Foundation
• Conduct G/L account reconciliations and prepare adjusting journal entries as needed
• Assist with various accounting functions at annual convention
• Prepare journal entries for cash receipts for Museum and Gift Shop with back-up
• Assist with preparation of year end audit
• Clear checks
• Assist A/R with any entries and postings needed for month end
01/11 - 07/11: Staff Accountant Accountemps/Syncardia Systems
• Three way matching Accounts Payable Invoices
• Prepare adjusting journal entries
• Perform monthly Account Reconciliations
• Research Vendor Statements and reconcile any discrepancies
• Code and Post A/P Invoices
• Generate Accounts Payable and Expense Checks
• File Paid and Unpaid Invoices and Statements
• Handle phone, email, and mail inquiries in regards to invoice payments
• Enforce Company’s A/P policy and procedures
• Safeguard Company’s assets against overpayment or payment for unauthorized work and purchases
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01/10 - 01/11: Accountant Accountemps/Tusonix
• Reconciliation of all General Ledger Balance Sheet accounts
• Reconciliation of Bank and Credit Card accounts
• Maintained 404 Sox Requirement Control Spreadsheet
• Process Credit Memos for customers
• Variance Analysis
• Accounts Receivable
• Accounts Payable
• Clearing House/Foreign Exchange
• Journal Entries
• Job Costing
Other Experiences:
• Successful completion of the VITA Program ( Volunteer Income Tax Accounting)
• Experience in filing personal, partnership, and corporate income tax returns, Tax Year 02-03
• D4D (Design for Delight)
• A4A (Assess for Awesome)
• Follow Me Homes
Skills and Language:
• Strong Excel Skills – experience with pivot tables and v-lookups
• Working knowledge of Oracle, Outlook and Word
• Excellent listening, written and verbal communication skills: ability to present ideas
• Excellent organization and analytical skills, creative and ability to work well in a team environment
• Strong organizational skills and proven ability to prioritize assigned work to ensure performance metrics are met on a timely basis
• Self-motivating and able to work with minimal supervision
• Bilingual in English and Spanish