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Tucson, Arizona, 85730, United States
August 22, 2018

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Sonya Grado

**** *. **** **.

Tucson, AZ *****


Objective: To obtain a position in accounting/finance that will best utilize my professional education, experiences, and capabilities to communicate with managers and administrative personal.

Education: BBA, December 2005 with concentration in Accounting, WNMU, Silver City, NM

MBA, September 2010 University of Phoenix

HR Certification, 2016 University of Phoenix

Work Experience:

07/14 - Current Retail Credit & Collections Analyst Intuit

• Manage and reconcile large high volume complex retail customer accounts

• Perform customer account reconciliations with high volume DFI/chargebacks, returns, invoice shipment claims, etc.

• Reconcile customer remittance advice and submit to A/R for processing in a timely manner

• Escalate issues and provide updates to the department supervisor/manager on assigned accounts

• Review customer accounts for any payment behavioral changes and alert department/manager

• Provide excellent customer service when working with internal and external customers throughout all levels of the collection and reconciliation process

• Assist with monthly review and analysis of retail accounts receivable aging to identify trends and/or specific exposures

• Assist with preparation of certain quarterly and annual A/R – related schedules for Corporate Finance and external auditors, as needed

• Ensure operation and financial integrity within established corporate policies, procedure and controls

• Effectively leverage resources to perform job duties efficiently

• Use analytical skills to continually review established procedures and make recommendations for process improvements, as needed, to ensure department operates efficiently and effectively

07/13 - 12/13 Energy Settlements Analyst Accountemps/TEP

• Use multiple systems to review and analyze monthly billing statements for large industrial customers.

• Ensure compliance with terms and conditions of contracts in accounting and billing for large retail electric and gas customers.

• Identifies and implements process improvement changes in the use of IT systems and work processes in the Energy Settlements group.

• Maintains confidentiality for all matters regarding highly sensitive corporate and outside party information gathered and maintained in the normal performance of the settlements function.

• Performs research and analysis for Pricing in analyzing issues related to load research and wholesale

04/12 - 05/13: Staff Accountant Accountemps/Wildlife Museum

• Reconcile bank statements for Safari Club International and Safari Club Foundation

• Conduct G/L account reconciliations and prepare adjusting journal entries as needed

• Assist with various accounting functions at annual convention

• Prepare journal entries for cash receipts for Museum and Gift Shop with back-up

• Assist with preparation of year end audit

• Clear checks

• Assist A/R with any entries and postings needed for month end

01/11 - 07/11: Staff Accountant Accountemps/Syncardia Systems

• Three way matching Accounts Payable Invoices

• Prepare adjusting journal entries

• Perform monthly Account Reconciliations

• Research Vendor Statements and reconcile any discrepancies

• Code and Post A/P Invoices

• Generate Accounts Payable and Expense Checks

• File Paid and Unpaid Invoices and Statements

• Handle phone, email, and mail inquiries in regards to invoice payments

• Enforce Company’s A/P policy and procedures

• Safeguard Company’s assets against overpayment or payment for unauthorized work and purchases

01/10 - 01/11: Accountant Accountemps/Tusonix

• Reconciliation of all General Ledger Balance Sheet accounts

• Reconciliation of Bank and Credit Card accounts

• Maintained 404 Sox Requirement Control Spreadsheet

• Process Credit Memos for customers

• Variance Analysis

• Accounts Receivable

• Accounts Payable

• Clearing House/Foreign Exchange

• Journal Entries

• Job Costing

Other Experiences:

• Successful completion of the VITA Program ( Volunteer Income Tax Accounting)

• Experience in filing personal, partnership, and corporate income tax returns, Tax Year 02-03

• D4D (Design for Delight)

• A4A (Assess for Awesome)

• Follow Me Homes

Skills and Language:

• Strong Excel Skills – experience with pivot tables and v-lookups

• Working knowledge of Oracle, Outlook and Word

• Excellent listening, written and verbal communication skills: ability to present ideas

• Excellent organization and analytical skills, creative and ability to work well in a team environment

• Strong organizational skills and proven ability to prioritize assigned work to ensure performance metrics are met on a timely basis

• Self-motivating and able to work with minimal supervision

• Bilingual in English and Spanish

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