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Manager Personal Assistant

Richards Bay, KwaZulu-Natal, South Africa
August 22, 2018

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Expertise of Special Note

Able to think of my feet ● Excellent communication skills at all levels ● Excellent administration skills ● Writing and implementing processes and procedures ● Good Team leader

Objective – To become part of a company with which I can grow and expand my knowledge.


Anoopersadh, Sureka (known as “Shirley”)

ID Number – 791-***-**** 082

Gender – Female

Nationality – South African

Race – Indian

Dependants – Husband and daughter of 10 years

Residential / Postal Address – 204 Lakeside Apartments, 18 Kitefish Road, Meerensee, Richards Bay

Contact number – 079-***-****

Language – Fluent in English

Drivers License – Code o8

Qualifications and Courses

Matric (Grade 12), Stanger Manor Secondary School, 1997 Subjects – English, Afrikaans, Mathematics, Biology, Geography, Accounting

Diploma in Computers and Administration (Oval International Computer College)

●Windows 98

●MS Office 97

1.MS Word

2.MS Excel

3.MS PowerPoint

●Lotus Smartsuite 96

1.Lotus 123

2.Lotus Approach

●Computing Fundamentals

●Internet Studies

●Business Administration

●Business Communication

Certificates/Courses - Health and Safety for Team Leaders and First Aid - Action Training Academy

Computer Literacy

MS Office (Excel, Word, PowerPoint), Internet, Intranet and SAP

Work Experience

Workshop Coordinator / Administrator

Tandem Lawn Industries (Gardening Power Tools) – April 2013 to March 2018 (Relocated)

Assisting the Regional Marketing Manager with the daily operations of the division.

-Supervising the technicians.

-Overseeing the receiving and dispatching of machinery.

-Responsible for job allocation and job flow of the workshop.

-Ensuring parts are ordered for each repair if required.

-Open and close-off of jobs for each repairs (invoicing).

-Creating quotations for out of warranty repairs.

-Follow ups and resolving customer queries (feedback given to store and customers).

-Establish and maintain excellent business relationship with stores and customers.

-Reporting and record time keeping.

-Regular reports on each job done and quickly communicate the delays / concerns to the Regional Manager.

-Communication with Store Managers (Makro, Game and Builders Warehouse) were clients request updates on the status of their repairs and keep the communication channels open to ensure information is correct and accurate.

-Identifying the client’s needs and explain the company’s policy / service to them, which may involve technical description of the product and the way it may be used.

-Develop and implement systems to record, file and store information pertaining to client queries.

-Ensure that Health and Safety requirements are adhered to at all times.

-Handle and manage incoming machines and parts received.

-Count and verify received parts.

-Communicate discrepancies in parts received to the Regional Manager.

-Do quality inspection on parts received.

-Ordering of required consumables for the workshop.

-Reconcile Petty Cash on a monthly basis.

-Keep and up to date record of the maintenance service schedule.

-Prepare a reconciliation schedule of the fuel account for the month.

-Book accommodation and making appointments for Regional Manager.

-Tracks stock of office supplies and places order where necessary.

-Submit daily report to Managers.

-Conducting stock take on a monthly basis.

-Meeting clients / visitors and treating them with courtesy.

-General clerical duties including photocopying, scanning, filing and emailing.

-Capture and submit time sheets for the sales and marketing team

Contact Person: Mr. Rajen Pillay (082-***-****)

Merchandising Coordinator / Personal Assistant

RCA Marketing July 2011 to April 2013

Invoicing, faxing, filing and emailing.

Data capturing and account queries.

Staff attendance register.

Managing Petty Cash.

Scheduling Appointments.

Booking of accommodations for Supervisors

Compiling reports.

Taking minutes of meetings.

Vehicle tracking.

Conducting Disciplinary Hearings.

Salaries and Wages.

Ordering of stationery.

Contact Person: Mr. Nollen Malope (072-***-****)

Personal Assistant

Megaline Marketing (Insurance and Healthcare Brokers) April 2008 to June 2011

Managing of switchboard (5 extensions and 2 incoming lines)

Taking down messages when consultants not available.

Entering client information into an online database.

Handling claims for Discovery Health and Discovery Life clients.

Processing claims for long term and short term insurance.

Invoicing, faxing, filing and emailing.

Managing Petty Cash.

Stock requisition for printing and ordering of stationery.

Data capturing and account queries.

Scheduling Appointments.

Booking of accommodations.

Managed the day to day running of the business.

Contact Person: Mr. Bradley McIntyre (083-***-****)

Receptionist / Admin Clerk / Switchboard Operator

DJP Holdings (Non Profitable Organisation) February 2006 to March 2008

Managing of switchboard (10 extensions)

Invoicing, faxing, filing and emailing.

Taking down minutes.

Data capturing.

Stock control.

Staff attendance register.

Salaries and Wages.

Banking of large amounts of cash.

Contact Person: Mr. P. Bapanayya (083 212 555)

Receptionist / Secretary

Dr. R. R. Maraj and Partners January 2000 to November 2005

Answering phone and taking down messages

Invoicing, faxing, filing and emailing.

Receiving order.

Account queries.

Ordering and controlling of medications.

Making appointments for patience.

Accounting and Medical Aid data capturing.

Contact Person: Sohana Jagatheson (032-***-****)

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