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NOC technician

Sterling, Virginia, United States
August 22, 2018

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Azzah M Al Gburi


Education and Certificates:

Cisco Certified Network Associate (CCNA) 2018.

Bachelor Degree of computer science (BSC) - Babylon University, class of 2008.

Knowledge and Technologies:

Good understanding of network fundamentals and technologies.

Good understanding of Datacenter operations.

Good knowledge of layer3 technologies and Routing Protocols as BGP, OSPF and EIGRP.

Monitoring Systems like SolarWind and Zabbix.

Fiber cables termination and testing.

Good knowledge of layer 2 technologies like STP VLANs.

Good layer 1 experience like cabling, RJ45 crimping, fiber testing, Patch Panel work and switch replacement.

Employment History:

Network Technician – American University of Iraq (AUIS) July, 2014 – October 2015

Responsible of layer1 layout and infrastructure including fiber (single and multi-mode) installation and testing.

Basic network configuration like access interfaces assignment, port-security and VLANs configuration.

Inspect LAN infrastructure and fix minor or major problems

Monitor the network performance using multiple monitoring systems as SolarWind and Zabbix.

Installing equipment for data communications networks including: hardware, software and codes upgrade.

Head of VAS (Value added services) department - Iraqcom Company: July 2012- July 2014.

Checking daily tasks of employees and reporting them to management.

Communicating with venders, checking the new services, preparing, testing the approved ones and at the end launching them.

Checking the existing services on daily bases.

Requesting and checking the received invoices form venders on monthly basis.

Following and solving any received complaints from the venders.

Reporting the daily work to management.

Back Office Supervisor at Korek Telecommunication: July, 2011 - July, 2012

Checking the daily tasks for the employees and reporting them to management.

Evaluating employees and work progress.

Teacher assistant at Babylon university/ Iraq: Oct,2010 - June, 2011

Giving IT lectures.

Supervising examinations.

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