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Software Quality Analyst

Westwood, Massachusetts, United States
August 21, 2018

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PH. 361-***-****



* ***** ** ********* ********** in all aspects and phases of Software Testing Life Cycle that includes Requirement Analysis, Test Design, Test Case Execution and Defect Tracking.

Proven expertise of working in the Healthcare Domain backed by certification in ‘Healthcare Management, An Introduction (AHM250) 2011’ from America's Health Insurance Plans.

Good command over working in the functional Areas of HealthCare Claims Adjudication, Cognos Reporting, Interfaces, Member, Provider and EDI

Efficient at meeting deadlines, working independently. Strong leadership ability, can work and manage multiple projects, give direction to others and take a lead role in improving organizational processes. Proactive and learn things quickly.

Rich experience in understanding business and functional requirements, able to effectively test the requirements across product test platform. Effective communication skills and record for coordination between client and QA Team.

Expertise knowledge in agile methodology, acting as a Scrum lead from QA Manual & Automation teams which includes responsibilities like Requirements gathering, analyzing, providing estimations and committing user stories in sprint planning, presenting team status in daily Scrum calls, liaise with developers and QA team for a defect triage, defect follow up, giving demo and getting acceptance from client for the committed user stores in the Sprint Demo meeting

Good hands on experience in tools like Quality Center versions 10.0 and 11.0, Version One, IBM Rational tools like ClearQuest, RQM. Developed Excel Macro based tools using VB Scripting and a tool to generate xml files using java code,

Complete understanding on various Methodologies in SDLC and STLC, good hands on experience in Integration, System and Regression testing. Expertise in Preparing Various Test reports and metrics



Operating System

Windows XP, MVS OS/390

Programming Languages


Databases & Tools


Test Management tools

Rational Quality Manager, Rational Manual Tester, Rational Clear Quest


Certified in ISTQB Foundation level from BCS in the year 2013


Currently Working with Northrop Grumman from August 2018

Feb2011 – Apr 2015


Hyderabad, INDIA

Cognizant Technology Solutions is an American multinational corporation that provides custom information technology, consulting and business process outsourcing services. It is headquartered in Teaneck, New Jersey, United States. Cognizant is included in the NASDAQ-100 and the S&P 500 indices.

Feb 2011- Apr 2015

Associate – Projects

Closely worked on numerous projects for their entire Software Testing Life Cycle or the parts thereof, including Requirement Analysis, Test Design, Test Case Execution and Defect Tracking

Involved in understanding the business & the technology of the client systems for a number of projects.

Responsible for Creating and Executing Test scenarios and Test cases.

Responsible for the coordination between the team and the clients for various projects.

Responsible for Testing project documentation; prepared weekly status reports and defect density reports

Involved in review and approval of Test Scripts & test results created by project team members.

Involved in Analysis, Preparing the Test Conditions, Test Cases and Test Data for the System testing, Regression testing.

Responsible for assuring quality in the deliverables.



Project Title: Wellpoint_AGP

Client: Anthem (Wellpoint)

Technologies Used:

Hardware: IBM Compatible devices

Operating System: OS/390, Windows

Duration: April- 2014 to April 2015



Client Description: WellPoint is United States of America’s leading health benefits company serving the needs of approximately 28 million medical members nationwide. WellPoint is included in the S&P 500 index. WellPoint is a Blue Cross or Blue Cross Blue Shield licensee in 13 states: California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, Ohio, Virginia, excluding the immediate suburbs of Washington, D.C., and Wisconsin.

Project Description: WellPoint Group System (Amerigroup) has a multi projects on Facets Testing that involves Provider Migration, Benefits Testing, and Agreements Testing. This application supports the large group business of Blue Cross of California. WGS Claims system handles claim processing for Local, National, Medical, Senior, and Uni-care plans for WellPoint across the states of California, Colorado and Nevada. AGP system needs constant development and enhancement due to change in business definition, law mandates,need for additional or modified functionality, and issues with system performance during any of the various stages involved in claim processing.

Roles and Responsibilities in this project:

Role: Team member

Has involved in understanding the business & the technology of the client system.

Has involved in Analysis, Preparing the Test Conditions, Test Cases and Test Data for the System testing, Regression testing.

Has been responsible for Assuring quality in the deliverables.

Validating the migration from the source systems application to the Facets Application.

Validating the predefined Agreements and the Adjudication process.

Analyzed data needs and assisted in Test data creation.

Involved in review and approval of Test Scripts & test results created by team members.

Prepared Weekly Status Reports, defect density reports.

Had been successful in coordinating between client and team.


Title: XBS-HC-GHS IT Ent Svcs

Client: Xerox State Healthcare

Tools & Technologies:

Rational Manual Tester, Rational Clear Quest, Rational Requisite Pro, Oracle 10g

Duration: Feb 2011- April 2014

States: New Hampshire and North Dakota

Backend: SQL Server

Client Description: Xerox is a premier provider of diversified business process outsourcing (BPO) and information technology (IT) services and solutions to commercial and government clients worldwide. Xerox is recognized as one of the best performing companies. As a FORTUNE 500 company, Xerox has proven success delivering strategic value, business results, and operational gains to our clients.

Xerox delivers a full range of BPO and IT services and end-to-end solutions to the public and private sectors and support a variety of industries including education, energy, financial, government, healthcare, retail, and transportation.

Role:Team Member

Worked in and around Xerox NH MMIS application in Provider, Contact Management, Rules Management, member, Interfaces, Cognos Reports and Claims.

Co-ordinated daily status calls with onsite and smoothly carried out different claim related tasks like Claim Edits, Interface, Report Validation, Provider and Member Enrollment.

Has extensive experience with Different EDI transactions such as 835/837 and 270/271.

Creating X12 files compliant with 4010/5010 version, ICD-9 and ICD-10

Supported the other vendor's claims team by clarifying their queries and helping to increase the claims testing staff.

Supported state testing team by creating test data for various critical scenarios given by state.

Responsible for collecting and tracking project related metrics, Weekly Status Reports, Reviewing and

approving test results.

Responsible for Defect Reporting, Tracking and Defect density reports.

Involved in Defect-coordination. Successfully coordinated the defect management process with the team and prevented the defect ageing.


Obtained Bachelors of Engineering specializing in Computer Science from Chaitanya Bharati Institute of Technology, Hyderabad

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