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customer service

Location:
Belleville, Illinois, United States
Salary:
12.00
Posted:
August 21, 2018

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Resume:

KATHRYN D. JACKSON

**** ****** ******

BELLEVILLE, IL. 62220

HOME: 618-***-****

EMAIL: ac6riu@r.postjobfree.com

CAREER PROFILE

ALLIED UNIVERSAL

ST. LOUIS, MO.

NOVEMBER 2017 - JANUARY 2018

POSITION: SECURITY OFFICER

CAREER DESCRIPTION: PROVIDE AND DELIVER PROFESSIONAL, HELPFUL, HIGH QUALITY SECURITY SERVICES AT ST. LOUIS UNIVERSITY FOR THE LEARNING RESOURCE CENTER, GUESTS, STUDENTS AND STAFF.

PRIMARY DUTIES: PERFORM SURVEILLANCE AND DOCUMENT REPORTS OF OBSERVATIONS DURING WORK SHIFT.

H&R BLOCK

O'FALLON, IL. / SWANSEA, IL.

JANUARY 2017 - FEBRUARY 2017

POSITION: CLIENT SERVICE PROFESSIONAL (FLOATER)

CAREER DESCRIPTION: PROVIDED AND DELIVERED PROFESSIONAL, HELPFUL, HIGH QUALITY SERVICE AND ASSISTANCE BEFORE, DURING AND AFTER CLIENT/CUSTOMER REQUIREMENTS WERE MET FOR A RETAIL TAX OFFICE.

PRIMARY DUTIES: SCHEDULED OFFICE CLIENT VISITS, GAVE LIMITED INFORMATION REGARDING TAX SERVICES IN PERSON AND/OR BY PHONE, UPDATED INDIVIDUAL EXISTING AND NEW CLIENT APPOINTMENTS REGARDING TAX SERVICES, KEPT CLIENT AND/OR COMPANY DOCUMENTS FILED AND CONFIDENTIAL, KEPT TIDY WORK ENVIRONMENT, ASSISTED STAFF AS NEEDED.

MACY'S

FAIRVIEW HEIGHTS, IL.

MAY 2016 - NOVEMBER 2016

POSITION: ASSET PROTECTION DETECTIVE

CAREER DESCRIPTION: PROVIDED AND DELIVERED PROFESSIONAL, HELPFUL, HIGH QUALITY SECURITY SERVICES FOR A RETAIL COMPANY, COMPANY ASSETS, GUESTS, AND CLIENTS.

PRIMARY DUTIES: INITIATED SUSPECT DETENTION AND INVESTIGATION OF RETAIL THEFT OFFENSES, PERFORMED SURVEILLANCE OF GUESTS AND EMPLOYEES AS IT RELATED TO THEFT, OBTAINED/DOCUMENTED EVIDENCE THROUGH CASE MANAGEMENT AS IT RELATED TO THEFT.

WHELAN SECURITY

ST. LOUIS, MO.

OCTOBER 2015 - MAY 2016

POSITION: SECURITY OFFICER

CAREER DESCRIPTION: PROVIDED AND DELIVERED PROFESSIONAL, HELPFUL, HIGH QUALITY SECURITY SERVICES FOR COLLIERS INTERNATIONAL COMPANY, COMPANY ASSETS, GUESTS, AND CLIENTS.

PRIMARY DUTIES: PERFORMED SURVEILLANCE AND DOCUMENTED REPORTS OF OBSERVATIONS DURING WORK SHIFT.

RESIDENTIAL MANAGEMENT SERVICES INC.

CENTERVILLE, IL.

SEPTEMBER 2012 - AUGUST 2015

POSITION: NIGHT ATTENDANT (SECURITY)

CAREER DESCRIPTION: PROVIDED AND DELIVERED PROFESSIONAL, HELPFUL, HIGH QUALITY SECURITY SERVICES FOR TOUCHETTE RESIDENTIAL LIVING FACILITY, FACILITY ASSETS, GUESTS, AND CLIENTS.

PRIMARY DUTIES: PERFORMED SURVEILLANCE AND DOCUMENTED REPORTS OF OBSERVATIONS DURING WORK SHIFT.

ADDUS HEALTHCARE INC.

MARION, IL.

AUGUST 2010 - MARCH 2011

POSITION: NON-MEDICAL HOME CARE AID

CAREER DESCRIPTION: PROVIDED AND DELIVERED PROFESSIONAL, HELPFUL, HIGH QUALITY SERVICES WITH DAILY ACTIVITIES FOR CLIENTS IN THEIR HOME.

PRIMARY DUTIES: GROOMING, BATHING, DRESSING, TOILETING, WHEEL CHAIR ASSISTANCE, MONITORED PATIENT CONDITION, PREPARED/SERVED MEALS, PROVIDED COMPANIONSHIP, ASSISTED WITH ERRANDS TO DOCTOR APPOINTMENTS AND DOCUMENT REPORTS OF OBSERVATIONS DURING WORK SHIFT.

EDUCATION PROFILE

ST. LOUIS COUNTY AND MUNICIPAL POLICE ACADEMY

WELLSTON, MO.

JANUARY 2018

PROGRAM: COUNTY ACADEMY ORIGINAL TRAINING (SO)

OBTAINED: SECURITY OFFICER CERTIFICATE

H&R BLOCK

SWANSEA, IL.

JANUARY 2017

PROGRAM: BLOCK ACADEMY

OBTAINED: APPOINTMENT MANAGER CERTIFICATE

ST. LOUIS COUNTY AND MUNICIPAL POLICE ACADEMY

WELLSTON, MO.

DECEMBER 2015

PROGRAM: COUNTY ACADEMY ORIGINAL TRAINING (SO)

OBTAINED: SECURITY OFFICER CERTIFICATE

MISSOURI COLLEGE

BRENTWOOD, MO.

AUGUST 2010

PROGRAM: DENTAL ASSISTING

OBTAINED: DIPLOMA

SOUTHERN ILLINOIS UNIVERSITY SCHOOL OF DENTAL MEDICINE

ALTON, IL.

JANUARY 2010

PROGRAM: GIVE KIDS A SMILE EVENT

CONTRIBUTION: VOLUNTEER DENTAL ASSISTANT



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