Customer Service & Accounts
Resume:
Indira Dakers
Los Angeles California
Phone: 323-***-****
Mobile: 323-***-****
Email: **************@*****.***
Resume
OBJECTIVE: Professional with leadership skills and more than fifteen years’ experience
in the Tourism and Hospitality Industry. Ability to carry out work
responsibility with high level of confidentiality and productivity. Adapt
easily to new environment expelling internal and external customer
relations.
EDUCATION: St. John’s Junior College November 2013
Associates in Business Administration
Anglican Cathedral College June 1993 Diploma
EXPERIENCE: Radisson Fort George Hotel 2008 to May 2018
Accounts Payable & General Cashier 2010 – 2018
Responsible for daily cash balancing of each cash drop within the hotel
Prepare daily bank deposit
Ensure MOD pan and cashiers pan has adequate change daily
Prepare and replenish petty cash vouchers weekly
Prepare weekly/monthly checks for disbursement to customers
Import payables invoices from stores into the back-office program
Reconcile, add on the GST and update invoices to be process for payment
Prepare GST report before the 15th of every month
Ensure statements are balance on a monthly and timely manner
Ensure all invoices are posted and update in the system
Assist in the issuing of checks to customers
Assist in cashier duties for hotel functions
Work MOD shift 1-3 times for the month
Sales Manager 2008 to October 2010
Make and arrange incoming request for group reservations
Organize meetings, conferences, wedding, parties, press conference, luncheons
Give tour of property to schools’ groups and travel agents
Visit potential clients and sell our products and services
Work manager on duty (MOD) 3 times per month
Perform supervisory duties for large functions
Attend managers meeting once per month
August 2000 to 2007 Princess Hotel & Casino Belize
Reservations Clerk
Reserve room accommodation
Input individual and group bookings
Prepare guest registration form for check in
Provide customer service
Part of the Manager on Duty team
January 1997 – August 2000 Princess Hotel & Casino
Front Desk Personnel
Receptionist check in and out of guest
Cashiers
Provide Customer Service
Made hotel bookings
December 1994 – November 1996 Ramada Royal Reef Belize City
Receptionist
Provides customer service
Hotel operator
Filing and typing
My overall position within the tourism/hotel industry demands the ability to multi-task, perform customer service, be a team player, supervise during Manager on Duty shift and communicate internally and externally with professionalism.
JOB SKILLS: Microsoft Word, and Excel, internet explorer, property management
system
REFERENCES: Mr. James Scott General Manager, Radisson Fort George Hotel Belize 501-***-**** or 501-***-****
Ms. Christene McKesey Senior Accounts Manager, Radisson Fort George Hotel Belize 501-***-****
Ms. Patricia Lamb Director of Sales, Radisson Fort George Hotel Belize 501-***-****
Mrs. Marlene Forrester Sales Agent, Sagicor Insurance Belize 501-***-****
Contact this candidate