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Credit & collection professional

Atlanta, Georgia, United States
August 21, 2018

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Georgia Tech University – GTRC March 2007-Present

Accountant / Collection III

To collect outstanding debts from research sponsors. Reconcile accounting records of research projects.


45% Telephone and written collections, related follow up and negotiations with research sponsors, GT Faculty and staff, and Legal Division. Responsible for GTRC’s collections efforts.

40% Research accounting discrepancies, reconcile research project accounts, and provide sponsors with justification for billings.

10% Data entry and maintenance of GTRC’s advance payment pool program.

5% miscellaneous duties as needed. Activities and decisions are varied in nature requiring independent action and judgment in solving common problems.

Extensive involvement in budget monitoring/administration and some involvement in budget development.

Exchanges information with supervisors, directors/chairpersons, and vice presidents.

Involved in conflict resolution, mathematics, program administration, auditing, contract compliance, contract grant administration, contract interpretation, corporate, foundation and individual resources, financial planning/analysis/reporting, invoicing, preparation and/or amendment of project budgets, and procedural design/improvement.

Interpersonal communications such as advising, recommending, or counseling, directing or delegating, exchanging information, negotiating, selling, persuading or influencing, and troubleshooting; group communications, such as participating in meetings; and preparing written communications such as memoranda and letters.

Negotiates with or persuades other colleges/universities, government agencies, vendors/suppliers, contractors/subcontractors, grant agencies, outside professional services, professional associations, corporation/foundation representatives, research sponsors, potential research sponsors, and community organizations.

This job has direct responsibility for promoting an atmosphere of acceptance and respect among employees and customers.

Cabot Corp, Alpharetta, GA Aug 2005- Feb.2007

Credit and Collection Analyst

Assist with the Credit Management activities for a business, function, region, or location to ensure the company’s assets are protected and enhanced.

Provide credit analysis and collections for an assigned portfolio, both foreign and domestic accounts through credit investigations, financial statement analysis, and collection calls.

Ensure the integrity of the financial records, reports, and processes. Provide timely reports to the management team to allow for prudent business action.

Handle accounting transactions in the following areas:

Collections: Manage collection activities for assigned portfolio including performing collection calls, preparing collection correspondence and generating statements, provide dispute resolution, and account reconciliations for estimated $25-30MM in Accounts Receivable to ensure timely collection and accurate cash application.

Credit: Conduct investigations, review and analyze financial statements, and recommend credit lines based on credit policy guidelines.

Management Reporting: Provide accurate and timely reporting on Accounts Receivable.

Risk Management: Maintain integrity of Accounts Receivable by ensuring risks are mitigated.

System and Data Integrity: Maintain integrity of customer information in JD Edwards One World system by performing accurate and timely account maintence.

Maintain a rigorous internal control environment, which will provide management with sound assurances that financial records are accurate and reliable and assets are safeguarded. Ensure that requirements are met in an effective and efficient manner with flexibility to adapt to changing business conditions.

Perform support activities related to the monthly close process, ensuring that the general ledger is well maintained and closed out in a timely, efficient, and accurate manner. Ensure the highest integrity of Accounts Receivable.

Report timely and accurate information in accordance with appropriate global standards. Provide management with reports of monthly close analyses in a timely manner. Prepare and submit accurate reports in a timely manner, as appropriate.

Maintain a rigorous internal control environment, which will provide management with sound assurances that financial records are accurate and reliable and assets are safeguarded. Ensure that requirements are met in an effective and efficient manner with flexibility to adapt to changing business conditions.

GE Consumer Finance, Alpharetta, GA 2005- Aug.2005

SR. Commercial Credit Analyst (Contract / Temporary employee)

Underwriting Analyst for both the Consumer and Commercial teams.

Analyze and read Commercial and Consumer Credit bureaus

Analyze financial statements, Risk management

Review and disposition credit decision inside and outside system recommendations using grid and bureau information and be accountable for those decisions

Making decisions regarding credit line increases up to $75,000

Analysis of credit decisions outside system recommendations

Utilizing tax returns and personal financial statements as tools in underwriting large transactions

Meet all timelines as they relate to the underwriting process

Work closely with senior management with application monitoring

Support service center, field and store credit personnel in all aspects of credit management as needed

Make recommendations for credit limits on new accounts and increase credit lines on existing accounts

Clorox Sales Company, Norcross, GA 2001 – 2004

Clorox is a “Fortune 500” household cleaning product manufacturing and sales company.

Sr. Credit Analyst / Team Lead

Supervised, mentored, counseled and provided training to a group of Collection Analysts

SAP Super user : Business Warehouse report writer and query developer

Provided maximization of cash flow to the Corporation while minimizing risk

Set realistic credit limits and risk codes to ensure orders for products are shipped while controlling credit risk exposure

Worked closely with trade groups to form contacts with other Credit Mangers in industry sector

Monitored credit strategies and provide trend and performance data to management

Developed credit strategies that support sales and growth within delinquency and loss ratios.

Ensured that scorecards are valid and properly maintained

Reviewed credit strategy performance information

Performed detailed financial trend analysis on customer base

Produced scorecard management reports and analyze data

Analyzed the financial performance of a customer in an effort to forecast future performance.

Monitored and investigated significant variances in financial information of companies to determine their cause and use the findings to recommend corrective action to minimize risk

Completed daily and monthly risk / credit statistical reports.

Performed detailed financial trend analysis on customer base

Monitored the content of a wide array of incoming Credit source information to develop account and industry trends affecting account receivable exposure

Managed credit decision engine tools

Communicated trends, issues, opportunities, threats and solutions to management

Worked on departmental internal audit and Sarbanes-Oxley (SOX) compliance processes.

Formulated alternative credit strategies for all decision areas

J.M. Huber Corporation, Atlanta, GA 1999 - 2001

J.M. Huber Corporation is an engineered materials company.

Credit Administrator

Responsible for account receivables for a portfolio in excess of $50 million USD

Managed and control days sales outstanding on all export accounts

Reduced percentage of total past-dues from 30% to 15%

Maintained all export account receivable past-due balances to an average of less than 20%

Responsible for placing collection calls for the divisions export customers

Applied and removed credit holds as warranted

Reported account status to Manager of Credit on a weekly basis via spreadsheets

Established credit approval / denial and credit limits based upon investigation

Worked with export agents, and various internal departments to minimize collection issues

LITHONIA LIGHTING, Conyers, Georgia 1995 - 1999

Lithonia Lighting is the nation’s leading manufacturer of fluorescent lighting fixtures.

Credit and Claims Manager, 1998 - 1999

Credit Manager, 1995 - 1998

Responsible for the personnel and operations of a specific domestic credit region and international credit. Monthly turnover $55 million

Reduced Days Sales Outstanding (DSO) from 52 to 45 over a two-year period

Performed credit and financial analyses on customers to limit credit exposure which resulted in no bad debt write-offs over four years

Set up initial credit procedures for company’s entry into the Mexican market. Managed transactions in both dollars and pesos. Over two year period, grew to 46 customers and $9 million per month in sales

Handled accounts receivable for export shipments amounting to over $50 million per year for 50 customers in Latin America and Asia

Resolved all disputes arising after shipment of goods

Worked directly with customers to resolve unauthorized customer deductions and discounts taken late. Worked internally with several departments

SONY ELECTRONICS, INC., Norcross, GA 1991 - 1995

This Sony division sold recording media products worldwide to distributors, OEMs and end users.

(Sony closed the Norcross facility in 1995)

Financial Services Manager / Export Credit Manager

Responsible for managing an international accounts receivable portfolio of $13 million and over 125 accounts

Decreased Days Sales Outstanding (DSO) from 54 to 47 days over a four year period

Decreased outstanding accounts receivable balance from $20 million to $13 million over three-year period

Reduced total exposure in risky countries $900,000

Visited six Latin American countries to prepare credit-risk analysis for each country

Awarded “Employee of the Month” three successive months for most money collected

DUN & BRADSTREET, Florham Park, NJ 1986 - 1990

The nation’s leading provider of commercial credit information.

Account Manager / Business Analyst in Training

Learned to evaluate the information on D&B credit reports and financial risk analysis for making sound decisions on extending credit to commercial customers


Seton Hall University, South Orange, NJ, 1985

B.A. in Political Science with minors in Business and Spanish

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