**** * ****** **, ******** AZ ***** ac6ret@r.postjobfree.com 480-***-****

SKILLS SUMMARY

About 8 years of IT experience with key skill sets such as: Business Analysis, Gap analysis, Use case Modeling, Process design, Wireframing, User Experience design, Requirement Gathering and documentation, Change Management, quality assurance and production support.

Experience in facilitating JAD and SCRUM sessions with business groups and IT groups. Performed sprint demos for business stakeholders.

Competent in creating UML diagrams, process workflows, wireframes, prototypes and conducting

Gap analysis, root-cause analysis, SWOT analysis etc.

In depth knowledge i n software development methodologies like Waterfall,

iterative/incremental, prototyping, Agile/SCRUM, six sigma and project management principles.

Good domain knowledge in functional areas such as e-commerce, manufacturing, banking, healthcare, education and network infrastructure.

Extensively involved in product development and implementation, coordinating and performing

System integration and User Acceptance tests.

Fast learner and experienced in handling managing multiple projects simultaneously.

Worked in the capacity of a Data migration Lead with responsibilities including: creating migration strategy, analyzing source/target systems, writing SQL queries and applying rules for the ETL process and performing UAT on the target systems.

TECHNICALSKILLS

Rational Tools

RationalRose 2005,RationalRequisitePro7.0

Project Management

Tools/Methodology

Software Development Life Cycle(SDLC) processes, Agile/Scrum, Rational Unified Process (RUP), Unified Markup Language (UML),MS Office, MS Visio,SharePoint2010,JIRA/Confluence, Team Foundation Server (TFS), Balsamiq mockups, Snag it

Languages

OracleSQLDeveloper1.5.4,Oracle TOAD,UML,HTML, Java, SQL Server

2005

Testing Tools

Quick Test Professional9.2,LoadRunner8.1, HPQC and ALM.

ACADEMIC QUALIFICATION

Master of Science (Software Engineering), USA

Bachelor of Technology (Information Technology), India

CERTIFICATIONS

Project Management Professional (PMP)

ITIL v3

Certified Scrum Product Owner (CSPO)

Certified Tester Foundation Level (CTFL)

User Experience Design, UCLA

XML and WebServices

PROFESSIONAL EXPERIENCE

Cognizant Technology Solutions November 2014 – April 2018

Sr. Business Analyst

1.Business Analyst / Data Migration Lead - (Client: CFA Institute, VA)

Quickly ramped up on the DCT program and legacy Siebel CRM system which helped in the below:

Effectively communicate and manage requirements for the CIPM Epic.

Analyze source/target systems; create SQL scripts/transformation rules for the data migration effort and running reconciliation reports for CIPM that helped delivering earlier than planned thereby reduce the timeline for actual migration by 12%.

2.Business Analyst - (Client: McKesson, AZ)

Lead BA in managing and delivering the Searchlight Support Healthcare Provider Portal for MSH.

Lead BA in managing requirements and delivering the TAKEDA patient portals. Acted as an SME in front end designing that reduced the time between UX and requirement sign-offs.

Worked with design and IT Ops team in delivering the new Benefit Investigation module to agents in McKesson Contact Center that helped improve the time spent in performing the BI and Prior Auths and thereby creating $1.1M in annual cost savings for McKesson Specialty Health.

Responsible for managing requirements of dashboard designs for the CPMG REMS program which were first of the kind in McKesson REMS projects which was well received by the customer managers/stakeholders and FDA personnel.

Virrtuo Techsoft (Client: Saggezza – Santa Clara, CA) August 2014 –November 2014

Sr. Business Analyst

Helped improve the business processes for the telecom project that resulted in ~9% reduction in operational cost of the call center app.

Effectively engaged with stakeholders and off-shore development team for communicating requirements and project sign-offs.

Virrtuo Techsoft - Nashua, NH December 2013 - June 2014

Business Consultant

Member of the solution delivery team that supports client mobile platforms including android and iOS with wide variety of form factors and modules like clientelling, payments, merchandising, replenishment.

Conducted feasibility study and facilitate meetings to review and recommend on products, services and key performance indicators (KPI's) to benefit retail strategies.

Payoda Technologies (Client: Verizon - Plano,TX) November 2012 - November 2013

Associate Client Partner III

Lead a scrum team of 7 in the capacity of the product owner proxy/scrum master.

Aided the project manager in creating Request for Proposal(RFP), Statement of Work (SOW), Cost estimates for CertViewx marketing team.

Presented comprehensive project status reports, release plans and product increments as part of sprint deliverables to clients and senior management.

BetaSoft systems (Client: Wells Fargo, CA) August 2012 - October 2012

Systems Analyst

Analyze the legacy Wachovia CLAS application and document system requirements for migration of commercial loans to Wells Fargo AFS system and understand the architecture changes performed as part of the merger and documenting them.

Document AFS Commercial Loan system integration and the Basel elements available for AFS lender workstation for analytics and distributed reporting.

Extron Electronics - Anaheim, CA December 2011 - July 2012

Web Analyst

Perform ad-hoc analysis on digital metrics, including web traffic and user behavior data, in order to identify key performance indicators and data that drive action.

Created and presented online marketing plan for Connectivity Configurator web application to increase its web presence and improve the outreach programs.

Easy Design Systems - Coimbatore, India March 2010 - October 2011

Business Analyst

Created and presented monthly release reports and project status to product owners, customers and management which were a first for CSS project.

Assisted in L2 support that helped close more tickets than planned for a release.

MakroTech – NJ April 2009 - August 2009

Business Analyst

Provided strategic support in development of detailed project plans, reporting on project milestones.

Developed/Maintained project documentation, presentation materials and training guidelines/manuals.

KGiSL - Coimbatore, India April 2006 - July 2007

Jr. Business Analyst

Managed requirement documentation and CR’s in TFS.

Developed and maintained Release Compliance Documents and Release Plans.

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