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Customer Service Assistant

Wyckoff, New Jersey, United States
August 21, 2018

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Diana Tenezaca

*** ******* ******

Hackensack, N.J 07601

Phone: 201-***-****


**/**-**/** ********* State University, Upper Montclair, NJ

Primary Degree

College Humanities and Social Sciences

Major: Justice Studies

Major Concentration: Justice System

Minor: Spanish

GPA: 3.713

Graduation: January 2017

01/26-09/14 Bergen Community College, Paramus, NJ

AA Associate in Science


05/29- Present Spider Web Enterprise, Paramus, NJ

Duties include: filing, general admin support, special projects, answering phone calls, replying back to emails, projects, making international phone calls, following up with phone call & emails, advertising, maintaining with customers, dealing with property managers, corporations and marketing.

5 year of customer service experience

I have the passion to work with people

01/25-09/13 Undergraduate Assistant, Bergen Community College

Duties included: filing, copying, developing documents using Microsoft word, excel, power point

11/17-05/12 Ferva Courier, Hackensack, NJ

Duties included: answering phone calls, interacting with customers, sending money around the world, accounting


Dean`s and Honors List

Honor classes

Police Academy Certificate 3 Years

Internship with Montclair Police University

I believe internships are essential to an individual’s learning process and growing process as a person. My particular internship enables me to conduct myself in a professional manner 4 times a week and I believe this was beneficial because in a real world setting you will have to do the same.


Communicating: Communication Skills

Flexibility and Adaptability

Learning agility: Quick learner

Tolerance: Stress tolerance

Critical thinking: Decision making skills

Creating ideas: Creativity


Proficient in Microsoft Word, Excel, PowerPoint

Bilingual, English and Spanish

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