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Administrative Assistant Customer Service

Windermere, Florida, United States
August 21, 2018

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***** ****** ****, **********, ** ***86 (C) 407-***-****

Objective: I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.


Cub Scout Pack 320 – Sand Lake District 2014-2018

Committee Chair/Treasurer Sand Lake, FL

Planned and coordinated meetings, outings and events

Managed communications to parents

Organized yearly food drive

Liaised with public and private schools for recruitment

Assisted in growing the pack from 34 active scouts to 208 active scouts (making it the largest pack in Florida)

Managed finances and bank accounts

Managed usage of all off-site facilities

Awards: Received a letter of commendation from the mayor of Orlando for my hard work and dedication to the Boy Scouts of America

Caretaker/Parent 1999 - Present

Manage finances - including budget, cash management, forecasting, and timely bill paying

Scheduling and coordination of activities among members of household

Manage household and appliance maintenance

Oversee tutoring of three children to ensure academic success

Raymond James Financial 1996 – 1999

Administrative Assistant to V.P. of Information Systems Tampa, FL

Scheduled daily appointments and meetings; created and provided minutes for all meetings

Arranged travel

Screened IT help requests and routed them to appropriate team members

Onboarded and oriented new team members

Coordinated department charity fund

Planned and oversaw department holiday party for 300 staff and guests

Assisted in covering 100 phone lines on the trading floor

Other: Completed coursework at the company institute towards a Series 7 license (Central Securities Registered Representative License)

Johnson Controls, Inc. 1989-1996

Receptionist/Administrative Assistant/Payroll Clerk Milwaukee, WI

Receptionist and File Clerk – Sales and Services Division 1989-1990

Handled all incoming phone calls and greeted guests and vendors

Prepared all proposals and purchase orders

Maintained files

Payroll Clerk - Wisconsin Area Service Branches 1991-1992

Collected and input all timesheets for technicians and service personnel; verified job codes and hours worked

Successfully inputted the payroll on a weekly basis with never missing a deadline

Administrative Assistant 1992-1996

Set up and maintained technical library. Achieved the goal of making it accessible and easy to find all the information the technicians and sales individuals needed to aid them in successfully completing their projects.

Assisted with fleet lease renewals, repairs and routine maintenance for all four Wisconsin branches

Maintained calendars for all sales force members

Assisted engineering department in making blueprint copies

Planned and executed retirement parties

Rouse Management – Grand Avenue Mall 1991-1993

Customer Service Representative/Greeter Milwaukee, WI

Provided information pertaining to the mall; gave directions to the stores within the mall

Worked with the Greater Milwaukee Visitors and Convention Bureau to provide visitor information and help plan activities around the city

Assisted customers in choosing restaurants, theater shows, museums, and activities in the Milwaukee area

Acted as an inside-the-mall tour guide for customers


University of Wisconsin-Milwaukee, course work in Business Administration 1991-1995


Creative problem solver Detail oriented MS Windows

Exceptional communication skills Exceptional networking skills Flexible and hardworking


Packing and distribution of meals for those in need during holidays throughout the year

Clermont Triathlon registration; meeting all the needs of the participants (food, water, transitions, etc.)

Religion teacher as needed for PREP Classes at Holy Family Catholic Church

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