Customer Service Sales

AMBER N. GRACE

*** ******* **** **. #** *************@*****.***

Woodstock, IL 60098 817-***-****

Motivated, energetic, bilingual former educator with 20 years of classroom experience and 4 years of sales/retail experiences. Hard-working, dedicated and loyal to employers. Spanish speaking.

Computer proficient (Microsoft Word, Power Point, Excel, Google docs).

Work History

Chico’s FAS, Inc. 2015-current

Soma Intimates Sales Lead, Houston, TX and Deer Park, IL

Key holder, Sales, Customer Service, Cash wrap, Stocking, Apparel fittings, Floor sets

Kohl’s 2017

Seasonal Freight, Stocking, Floor sets in Woodstock, IL

American Girl 2017

Seasonal Order Processor (Customer Service, Sales) in Wilmot, WI

Woodstock Community Unit School District 2016-2017

Spanish Teacher, Woodstock High School and Northwood Middle School, Woodstock, IL

U.S. Census Bureau 2016

Field Enumerator, Houston, TX

Residential Interviews, Field testing for 2020 Census

Houston Independent School District 2013-2015

Spanish Teacher, Sharpstown High School, Houston, TX

Taught Spanish I, Spanish Native Speaker

Responsible for 7 periods a day, approximately 220 students

Grapevine Colleyville Independent School District 1999-2013

Spanish Teacher, Colleyville Heritage High School, Colleyville, TX

Responsibilities

Taught Spanish I, II, III, III PAP, IV PAP, V AP, Native Beginner and Native AP

District-level curriculum writing

Registration Cashier, Gate Cashier

Training

AP Certified (2001, 2003, 2006, 2011)

SANS Language Lab Coordinator

Capturing Kids’ Hearts

Differentiated Curriculum

Manor House Language Academy 1998-1999

English Teacher, Alicante, Spain

Fort Worth Independent School District 1996-1998

Spanish Teacher, Paschal High School, Fort Worth, TX

Education and Credentials

Illinois Wesleyan University Bloomington, IL 1996

BA in Spanish, Minor in Education 3.7 GPA

La Universidad de Salamanca Salamanca, Spain 1995

Institute for European Studies Semester Abroad

References Available (Former co-workers and managers)

Pam Wieland DeeAnn Duli Erin Logan Gayle Chung

817-***-**** 773-***-**** 713-***-**** 916-***-****

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