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Information Technology and Operations Leader

Lake City, Florida, 32025, United States
August 21, 2018

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Mark C. Steingart

*** ** ***** **. **** City, FL 32025 / Tel: 352-***-****

Email: / LinkedIn Profile:


Information Technology professional and advocate for client centered operations.

Proven leadership, focused on customer service, convergence and personal interaction.

Polished technology mentor and communicator.

Gregarious, engaging presenter, motivator and consensus builder

Extensive background coaching staff members and colleagues to embrace change.

An enterprising and creative negotiator with a demonstrable history of delivering construction, integration, security, upgrade and migration projects on or before deadlines and under budget. A respected technology leader and project manager with experience designing LAN’s, WAN’s, fiber, security systems, telecommunications and cable networks.


Community Health Systems

Franklin, TN 12/2014 – Present

Market Director of Information Technology & Facilities’ Information Security Officer (FISO)

Shands North Florida Market (Shands Lake Shore RMC, Shands Starke RMC & Shands Live Oak RMC)

Champion for change – Transformed IT Department personnel and operations from a technology-centered culture to a customer service oriented team. Maximized effectiveness through coaching, mentoring and leadership of personnel consisting of Help Desk Technicians, Field Support Technicians, Network Engineers, Clinical Analysts and Administrative staff.

Standardization for reliability – Streamlined regional market organizational hierarchy to promote adherence to a unified set of policies and standards. Redefined personnel roles to allow staff members to provide “mutual aid” between facilities, improving effectiveness. Migrated and unified disparate clinical systems.

Project leadership – Achieved workflow related, back end upgrades, migrations, enterprise level construction, VOIP and EMR conversion projects. Accelerated legacy systems integration/virtual environment migrations. Improved SOW compliance by vendors. Managed QI and QA intra-organizational efforts. Conducted presentations and delivered reports to clinicians, senior executives, and staff.

Delivery, support and governance – Technology governance of three regional hospitals and associated clinics; all clinical, medical, pharmacological and radiological systems in addition to financial and accounting systems.

Financial leadership and auditing - Achieved compliance with federal requirements (HIPAA/HRSA) and meaningful use guidelines, ensuring that related federal funding was awarded. Optimized expenditures from both capex and opex budgets. Engaged in aggressive contract negotiations, resulting in unique vendor concessions. Attained PCI-DSS compliance and certification for Point of Sale (POS) credit and debit systems. Ensured Sarbanes Oxley compliance. Audited physical and systems security, procedures and infrastructure. Mitigated findings.

Thomas E. Langley Medical Center

Sumterville, FL 4/2010 – 12/2014

Director of Information Technology

Nonprofit organizational leadership - Developed IT Department policies and procedures. Directed IT department operations. Created and implemented long-term strategic vision for all data, clinical and communications systems for two FQHC’s (Federally Qualified Health Centers), consisting of corporate headquarters and medical center campus in addition to multiple satellite medical centers.

Six million dollar federal grant management – Designed, specified and delivered all communications, data processing and security systems for the construction of a federally granted FQHC. Achieved delivery of all technology related systems ahead of schedule and under budget.

Disaster Recovery and infrastructure design - Designed and implemented complete virtual environment consisting of multiple data centers. Created disaster recovery solution leveraging “site to site replication”, using multiple data centers as “hot sites”. Performed forensic recovery of lost patient data.

Leadership – Coached, mentored and supervised employees. Direct supervision of SLA’s, vendors, purchases, licensing strategies and license compliance. Authored all RFP’s, defined requirements, reviewed bid responses and created change processes.

Mark C. Steingart/146 SE Mossy Court/Lake City, FL 32025/ 352-***-****/

Sigma Network Services

Brooksville, FL 8/2003 – 4/2010

Technical Director/Senior Systems Analyst

Leadership – Operational governance of IT Department and personnel consisting of Help Desk Technicians, Field Support Technicians, Network Engineers and Administrative staff. Regulated IT Department budgets, SLA’s, contract negotiations, vendor relations, purchases, licensing strategies and licensing compliance. Optimized IT Department operations and procedures. Prepared all RFP’s, defined requirements, evaluated bid responses and change processes. Improved SOW compliance by vendors.

Workflow Innovator - Developed and implemented cross-departmental communications and workflow matrix in support of new projects.

Technical Leadership – Evaluated, tested and delivered upgraded financial, MRP and ERP systems in both development and production environments. Greatly reduced ISP costs and improved operational efficiency by designing and implementing campus-wide fiber and wireless networks for corporate and satellite business units in the West Palm Beach and Hernando County, Florida areas.

Risk management, security and compliance leadership - Developed, tested and implemented disaster recovery solution and processes for a Fortune 500 Company. Successfully ensured Sarbanes Oxley compliance. Audited physical and systems security, procedures and workflow. Streamlined disaster recovery strategy. Performed successful forensic recovery of lost data required in support of litigation. Audited IT facilities and infrastructure for one of the Nation’s largest Healthcare providers.

Network Management – Conceived, piloted and implemented a 3000 user network spanning 30 remote locations and 2 corporate offices.

Eaton Corporation/Innovative Technology

Brooksville, FL 1/2000 – 9/2003

IT Manager

Designed, developed, implemented, managed, maintained and supported the 10/100BaseT Ethernet, WAN, VPN, servers and clients. Responsible for all facets of IT Department operations.

Implemented Microsoft Exchange migration and version upgrades.

Planned and implemented Windows NT 4.0 Server upgrades to Windows 2000/Active Directory installation.

Planned, tested and performed MRP system migrations and version upgrades.

Planned and implemented Fourth Shift proprietary database conversion (Titanium to SQL).

Prepared network analysis and redesign project.

Installed and configured Checkpoint Firewall.

Established secure VPN connectivity using IPSec & 3DES.


Bachelor of Science, Information Technology (B.Sc. IT) - Western Governors University


CompTIA Certified Project+

Microsoft Certified Systems Engineer, Windows Server 2003/NT 4.0 (MCSE)

Microsoft Certified Systems Administrator (MCSA)

Microsoft Certified Professional + Internet (MCP+I)

Certified Internet Web - CIW Database Design Specialist

Certified Internet Web - CIW JavaScript Specialist

Certified Internet Web - CIW Web Design Specialist

Fourth Shift Systems Administrator – MDBS

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