Janine Gibbins
*********@*****.***
Summary of Qualifications
• Over 30 years experience working in an administrative/customer relations position
• Well organized, self motivated, and detailed oriented individual with the ability to rapidly learn new tasks
• Excellent interpersonal skills, phone manner and office etiquette
• Strong analytical and organizational skills, planning and scheduling
• Ability to balance workloads efficiently and meet deadlines
• Software: Windows operating systems, MS Word/Excel; 60 wpm Typing/Transcription; 10- key by touch; some PowerPoint and QuickBooks knowledge
Professional Experience
RECEPTIONIST 2012-present
Salon and Spa at the Ridge, Evergreen, CO
Provided support for 9 stylists; Answered phones promptly and courteously; Greeted guests; Scheduled and verified appointments; Checked in/out clients; Maintained salon cleanliness; Inventoried and ordered supplies; Reconciled daily retail receipts
ESTHETICIAN/OWNER 2008-2012
Skin Solutions Medical Spa, Arvada, CO
Therapeutic facials; Microdermabrasion; Chemical Peels; Developed/Maintained Professional Website; Promoted on social media sites; Scheduled and verified appointments; Answered phones promptly and courteously; Designed and printed spa brochures; Involved in retail Sales; Maintained/Ordered products
GUEST RELATIONS/ESTHETICIAN 2002-2009
Tallgrass Spa, Evergreen, CO
Opened/closed spa; Greeted guests; Scheduled and verified spa appointments; Maintained spa cleanliness; Reconciled daily receipts; Answered phones promptly and courteously; Checked out guests
MEDICAL TRANSCRIPTIONIST 1992-1995
Cardiovascular Surgical Associates, Dallas, TX
Transcribed medical notes for 4 surgeons; Organized and filed charts; Checked patients in/out; Answered phones promptly and courteously; Scheduled surgery appointments for 4 surgeons
ADMINISTRATIVE ASSISTANT 1991-1992
University of Texas Southwestern Medical School, Department of Plastic Surgery
Provided administrative support for plastic surgeon. Answered phones promptly and courteously; Scheduled patients for office visits and surgery; Coordinated doctor's schedule; Greeted patients and answered patients' inquiries
DEPARTMENT SECRETARY 1990-1991
Dept. of Pharmacology, Baylor College of Dentistry, Dallas TX
Provided administrative support for 4 professors. Answered phones promptly and courteously; Ordered and maintained office supplies; Typed department documents/tests; Organized travel arrangements
ADMINISTRATIVE ASSISTANT 1985-1990
Dept of Electrical Engr and Computer Science, Univ of Oklahoma, Norman, OK
Provided administrative support to the Director of the Microelectronics Laboratory
Coordinated International Symposium; Implemented and organized filing system; Answered phones promptly and courteously; Maintained graduate student employee files; Ordered and maintained office supplies; Paid invoices; Typed department documents; Organized international and domestic travel arrangements
References available upon request.
.