Customer Service Microsoft Office

Elizabeth Jean Wilson

**** ******* **** ******, ** 08104

*******@***.***

(C) 856-***-****

Professional Summary

Billing professional with experience in accounts receivable, claims adjustments and communicating information with patients and their health insurance carriers. Career highlights include being recognized for increasing company’s accounts receivables to a half a million dollars. Academic background includes coursework in Spreadsheet applications, Computerized Accounting and Business Law.

Skills & Qualifications

Experience with Microsoft Office 8 for Windows, Excel and PowerPoint applications.

Customer service skills; inbound/outbound calls, faxing, filing, etc.

Trusted to work efficiently in an independent environment and the ability to set company goals as expected.

Professional office clerk with over 10+ years of progressively responsible experience.

Proficient with MS Windows, Access, PowerPoint, Excel, etc.

QuickBooks

Customer Service Skills

Communication Skills

Multitasking Skills

Data Entry

Coding

Leadership Skills

Education

Associate of Science in Accounting 8/2016

Colorado Technical University Colorado Springs, CO

Specializations: Accounts receivables, accounts payable, adjustments and auditing.

Professional Experience

Accounting Clerk

10/2016-1/2018

Beacon Construction Services, LLC.

Entered invoices into QuickBooks for accuracy

Assisted the Comptroller with the payroll process (I.e. compiling contractor invoices for A/P, sorting checks and distribution)

Other various clerical duties (I.e. answered phones, invoice research, answered emails, etc.)

Billing

03/2014-10/2016

Aerotek/PATHS, LLC./SPARHC, LLC. Cherry Hill, NJ

Review, submit and adjust claims in the client’s hospital based system, Citrix/OAS systems.

Receiving Inbound/Outbound telephone calls with patient’s health insurance companies.

Update received information of claims into company data base system.

Research issues with claims and the insurance company processing systems for payments.

Applied accounts receivable payments, and adjusted all coding issues.

Billing 11/2009-9/2013

Professional Receivables Network, LLC. Cherry Hill, NJ

Submitted and adjusted claims in IDX/Epic systems.

Updated received information of claims into company database.

Managed a team of two and handled HMO insurance issues.

Processed accounts receivable payments against patient health insurance claims.

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