Counselor, Social Service

COUNSELOR SOCIAL SERVICES

Qualifications Profile

Multifaceted, self-motivated, and compassionate professional, equipped with progressive experience in social work services. Adept at handling diverse challenging situations and executing appropriate course of actions. Armed with comprehensive background in staff relations, individual behavior assessment, and mental health. Well-versed in cultivating relationships with various levels of groups and individuals through communication aptitudes, fluent in English with working knowledge of Spanish. Technically proficient in utilizing Microsoft Office (Excel) and Windows 10 operating system.

Areas of Expertise

Case Management Crisis Intervention Psychosocial and Behavioral Evaluation

Strategic Planning and Execution Client Care and Relations Needs Assessment Regulatory Compliance

Relevant Experience

Cornerstone of Southern CA, Tustin, CA

Detox Case Manager Aug 2014–Mar 2016

Took charge of managing various cases, group counseling, and client appointments

Presided over treatment and family counseling by coordinating with courts

Played an integral role in maintaining 98% retention through utilization of the 12 core functions, prevention of crisis, and provision of education to family to eliminate process repetition

American Recovery Center in Pomona, Pomona, CA

Case Manager II May 2013–Aug 2014

Administered caseloads 10 to 15 clients comprised of parolees, while working in coordination with law enforcement agencies and parole officers

Spearheaded the 12 core functions including treatment planning; counseling; and patient screening, intake, orientation, and assessment

Provided assistance to clients in observing, documenting, and reporting the proper dosage of medications

Ensured scheduling of client care appointments as well as handled groups across various locations from 25 to 75 clients

Made significant contributions in the release of 65 men from prison through exceptional dedication to provide support with regard to spiritual aspects

Earned promotion from intern to case manager I and to case manager II

Other Experience

Warehouse Furniture Outlet, Victorville, CA

Assistant Sales Manager Oct 2004–Feb 2007

Education

Master of Business Administration, with Emphasis on Human Resources

In Progress (Expected Graduation Date: Jan 2020)

University of Phoenix, Costa Mesa, CA

Bachelor of Science in Psychology, 2017

University of Phoenix, Costa Mesa, CA

Associate of Science in Mental Health, 2015

InterCoast Colleges (ICC), Orange, CA

GPA: 3.85 Top 1 of the Class Recipient of Multiple Outstanding Attendance and Honor Awards

Professional Development

Certifications

Certified Alcohol Drug Counselor Associate (CADCA)

Life and Annuity Agent for The Knights of Columbus

Clinical Documentation Professional Ethics

Training

Cultural Sensitivity Motivational Interviewing and Spiritual Alternatives

Cardiopulmonary Resuscitation (CPR) First Aid

Awards

Student Scholar Athlete Award, United States Army

Best in the Community Fast, Fun and Friendly Award, Target

Activities

4th Degree Knight, Knights of Columbus

Member, The Honor Society and Toastmasters

Working Wardrobes Volunteer and Polar Plunge Volunteer, Special Olympics

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