Executive Summary
**+ years of experience in Software Development Life Cycle with emphasis on Quality Assurance and Testing using Mercury Interactive tools and different types of QA Methodologies under Windows and Unix Environments.
Good knowledge of Agile Methodology in testing traffic camera software and Insurance application development.
Excellent understanding of Software Quality Assurance Techniques and complete knowledge of the Software Development Life Cycle (SDLC)
Well versed with Quality Assurance in Client/Server, back end as well as Web applications.
Functionality testing of Notices/Citations developed using Crystal Reports with Oracle as support
Testing stored procedures, schemas, and SQL scripts using SQL Navigator
Testing IVR Phone Payment System
Testing Apple compatible applications on IPad, IPhone and Mac
Testing Mobile Application on IPad, IPhone and Mac
Testing Multi Factor Authentication for secure login using phone line, Duo Mobile App and Pass Codes
Creating Test Cases and Updating at TFS User Stories
Using TFS as a bug tracking tool and assigning bugs back to developer under User Stories
Excellent Experience in creating Test plans and Creating/Executing Test-cases for various types like Functional testing, Regression testing, Performance testing, Smoke testing, System testing etc.
Database and XML Schema support using an authoring tool from Duck Creek Technologies for Insurance business.
Worked as an excellent team player with proven ability to work with cross functional teams on mid and large-scale projects and delivering projects successfully in time.
Expertise in Testing, Creating, Analyzing, for Insurance business.
Developed effective test case in accordance with business requirements
Coordinating with the Project Management, Development, Configuration Management teams for release management, regression test cycles and reporting.
Strong analytical, problem solving skills and flair for creativity. Excellent verbal and written communication skills. Highly motivated to learn new developments in Technology.
Establishing communication between business and Development team in gathering requirement and creating documentation of the Business Requirement.
Enthusiastic team player, goal-oriented, and self -motivated.
Able to work independently to achieve complex objectives and be able to meet deadlines.
Technical Skills
Testing Tools: Test Director, Quality Center, WinRunner, LoadRunner Silk Test, SQL Navigator, Ruby and QTP
Bug Tracking Tools: Test Director, Quality Center, Bugzilla, ClearQuest, Mantis, TFS, JIRA
Operating Systems: MS DOS, Windows 98, and 2000, UNIX, Mac OS, IOS
RDBMS: MS SQL Server, Oracle, MS Access 2000
Languages: Java, Visual Basic, XML, HTML, SQL
Applications: MS Word, MS Excel, Power Point, Quick Books, MS Project, MS SSRS
Professional Experience
System Quality Analyst IV
SCRUM Master September 2012 - Present
Redflex Traffic System Inc.
(Full Time)
As a Scrum master, completed various projects successfully from conducting Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings. Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks)
As Scrum master gathered requirements from customer representatives which are critical in finishing up the projects in time
Apart from being a Scrum master, tested all the projects end to end in time efficiently contributing towards team’s goal
Testing various Redflex programs end to end process for red light running, speeding, passing stopped school buses, mobile van and Redflex mobile app and Camera Maps
As a lead gathered requirements for IVR Phone Payment System and tested end to end Payment Module
As a lead gathered requirements for transformation of existing applications used by police department for authorizing citations to a new platform using MVC, WCF, and ASP.Net and tested in different browsers IE9 – IE11, Google Chrome, Firefox, Mac Safari, IOS 7 and IOS 8 on IPads
Tested billing interface to satisfy PCI compliance for online payments with PayPal pay flow integration
As a lead tested a CameraMap Web application which uses WFC service, and Google maps
As a lead tested a mobile application Redflex Locator for apple IOS 7 and IOS 8 which uses objective c and swift
(App available at https://itunes.apple.com/us/app/redflexlocator/id963877557?ls=1&mt=8
Functionality testing of Crystal Reports based Notices for Notice Amount Calculations, BarCode format, and Database values displayed on Notices
Executing SQL queries using SQL Navigator for back end updates on violations captured via camera systems and imported via Importer process
Back Office end to end testing of violations process flow for new contracts schemas
Tested various Court Interfaces, Bank Interfaces, Collections Interfaces, Automated Scofflaw Programs using FTP and SFTP file transfer methods for data exchange
Analyzed the Business and System Requirements for various modules of the ASP.NET, C# and Java applications.
Involved in Manual Testing, back end database testing and Automation Testing
Developed test scenarios, test scripts and documentation for various applications.
Designed and executed Test Cases on an excel spread sheet as well as under TFS test management
Developed and executed test scripts for Regression Testing
Tracking, reporting, reviewing and re-testing the defects through mantis and TFS
Took the ownership of code release of new releases in QA environment for end to end testing as well as Production environment for smoke testing of the new product, enhancements, and bug fixes
Functional and System Test responsible for Redflex Back Office in Exxon Project IIPs based application
System Quality Analyst July 2011 – September 2012
Wells Fargo, Phoenix, Arizona
(Contract)
Analyzed the Business and System Requirements for various modules of the various .NET and WLS applications.
Involved in Manual Testing and Automation Testing
Developed test scenarios, test scripts and documentation for various applications.
Designed and executed Test Cases.
Developed and executed test scripts for Regression Testing
Tracking, reporting, reviewing and re-testing the defects.
Recorded the test tickets in ClearQuest Defect Tracking System (CDTS) and shared it in SharePoint for the fixes.
Involved in 3 test environments migration testing every day.
Checking the build notices for new tickets and testing and reporting during migration.
Environment: WindowsXP, Excel, XML, ClearQuest, .NET
QA Tester 2011
Arizona Department of Environmental Quality (ADEQ), Phoenix AZ
(Contract)
Analyzed the Business and System Requirements for various modules of the application.
Developed test scripts for Functionality and System Testing.
Involved in Manual Testing.
Developed test scenarios, test scripts to run using Quality Center.
Designed and executed Test Cases.
Developed and executed test scripts for Regression Testing
Tracking, reporting, reviewing and re-testing the defects.
Recorded the test results in Bugzilla and shared it in SharePoint for the fixes.
Performing reviews of the Work Products to be delivered.
Tools: Bugzilla, QTP Environment: Oracle, Windows, MS DOS
Tester/ Content Developer Discoverture Solutions currently Mindtree owned, Phoenix, Arizona 2007-2009
Developed Insurance Products using Duck creek example platform for a carrier, content development, integration and quality assurance, support the solution, as well as integrate it with existing applications and other components, including data services.
Responsible for the Duck creek product customization for Concord Group of Insurance using example Author.
Provided support in the entire lifecycle of this delivery. Line of Business - Personal Auto, Snowmobile, Motorcycle, Homeowners, and Dwelling Fire
Requirement gathering from the business partners
Provided project management and support to offshore team
Created and documented detailed design, functional specifications and unit test cases
Manuscript design, perform coding, unit testing, verification, and validation
Table design and update management
Under close supervision, customize data, page, rating, forms XML manuscripts using an authoring tool
Issue management, bug fixing
Regression Testing application under different policy transactions and product analysis using QC
Documentation and Report Submission
Responsible for Duck creek product customization for Horace Mann, provided support in the entire lifecycle of this delivery. Line of Business - Personal Auto, and Homeowners Insurance
Requirement gathering from the business partners
Provided project management and support to Offshore team
Manuscript Design, Code Implementation, verification, and validation
Screen design and implementation
Forms design and Implementation
Table design and update management
Database and XML schema support
Issue management and bug fixing
Regression Testing and product analysis using QC
Documentation
QA Tester
Liberty Mutual Insurance/Nivas Technologies Inc. 2004-2007
Involved in the testing Personal Lines System.
Analyzed system designs specifications and developed test plan and test cases for overall quality assurance testing.
Involved in Business functionality review meetings
Participated in requirement and test plan review meetings
Created Test Scenarios for testing rules applicable to each State
Tested rules for mono-line Auto, Home and package insurance policies
Done Functional, System and Regression testing of the application
Prepared documentation for testing Standards and procedure documentation of rule guidelines
Executed QTP scripts for Regression testing of application after a build
Created Test Data for the Scripts
Identified defects by coordinating with the development team.
Logged the bugs into Quality Center
Retested bugs after the fix and monitored them until resolved
Environment: Windows2000, UNIX, Excel, XML, QTP, QC
Education/ Training
Paradise Valley Community College, Phoenix, Arizona
Java, Visual Basic, Computer Usage and Applications, Programming Fundamentals, Accounting Principles I, Accounting Principle II, Payroll Accounting, Quick Books, MS Office, Windows operating system, MSExcel, Advanced Excel spreadsheet, Microsoft Project Management, Power Point, MSAccess-Database management system
Nivas Technologies Inc.
Training in the following subjects:
Manual Testing, Develop Test Scripts, Test Plan, and Test Cases
Defect Logging, Tracking by Manual and Automation Tools
Automation Testing Tools – QTP, Win Runner, Load Runner and Quality Center
Regression Testing
University of Mysore, India - Bachelor of Science
Bhargavi Somayaji