Manager Case

TRACY RAYBON

Warner Robins, GA ***** • Cell: 502-***-****

***********@*****.***

EXECUTIVE PROFILE

High impact professional with diverse experience in triage, acute, non-acute, critically ill and intellectual/developmentally disabled patients

Reputation for years of outstanding patient services and organizational skills

Recognized for commitment to team excellence and patient satisfaction

Strong interpersonal, communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community

CORE COMPETENCIES

Team Leader

Deadline Oriented

ICD-10 Coding/CPT Coding

Regulatory Guidelines

Process Improvement

HIPAA

Plan of Care

Clinical Skills

Case Manager

Patient Services

Client Management

Reports/Documentation

PROFESSIONAL EXPERIENCE

PRUITT HEALTH SOURCE MACON, GA

JOB TITLE: CASE MANAGER 12/2016-CURRENT

Demonstrate knowledge of the Medicaid Waiver program when conducting assessments and reassessments

Enter assessment results into company system for easy follow-up and ensure appropriate use of ICD-10 Codes

Request patient medical records for filing and strictly adhered to privacy guidelines

Identify areas of opportunity in case management to enhance overall patient experience

EXTENDED HEALTH CARE MCDONOUGH, GA

JOB TITLE: LPN SUPERVISOR 11/2017-CURRENT

Responsible for planning and coordinating community based services for members

Conduct in-home assessments and educate patients on how to care for themselves at home

Perform all tasks with patient centered focus and assisted patients with healing and recovery

Facilitate meetings for professional development and updates on organizational process

PSA MACON, GA

JOB TITLE: HOME HEALTH CARE NURSE/MANAGER 05/2014-04/2018

Provided admission, case management and follow-up skilled nursing visits

Developed initial plan of treatment based on physician’s orders and initial patient assessment

Assisted patient and families in achieving optimal resolution of needs and problems

Prepared appropriate medical documentation on all patients, contacts, medications, assessments, transfer information and more

HEALTHCARE STAFFING PROFESSIONALS WARNER ROBINS, GA

JOB TITLE: HOUSE MANAGER 11/2015-12/2016

Maintain responsibility for ensuring no less than minimal staffing levels to provide safe and therapeutic patient care

Collaborate with Staff Development Coordinator to provide ongoing training in the pursuit of enhancing staff performance

Attend ongoing training as needed to promote staff education and development to elevate staff performance related to patient care

Monitor ongoing basis, provide accurate results of subordinates, timecards and staffing needs to maintain consistent functional levels of staffing to work all assigned shifts using assigned systems

Attend and participate in meetings to address the education and integration of sources of technology into the work environment and the nursing dept while adhering to Joint Commission standards

Ordered supplies and strictly adhered to budget

Provide employees with job performance plans which explains expectations of solid performance at the level

Provide ongoing and reciprocal feedback to continue high performing behaviors and/or noted improvements needed by giving employee a formal interim

TRACY RAYBON

Warner Robins, GA 31088 • Cell: 502-***-****

***********@*****.***

PRUITT EASTSIDE MACON, GA

JOB TITLE: CHARGE NURSE LPN 08/2015-11/2015

Served as an LPN Charge Nurse responsible for pain management, wound care, post-surgical assessments and etc

Administered medications and treatments as ordered by the physician following facility protocol

Implemented nursing plans of care, reviewed progress/status of patients and revised them as needed

Identified and provided additional assistance and support to ensure quality of care and positive outcomes

PRUITT OF MACON MACON, GA

JOB TITLE: UNIT MANAGER 08/2013-10/2014

Monitor on a 24/7 basis, directs, supervises, evaluates and counsels subordinates by communication and consistently enforce hospital and nursing dept policies that govern patient care to provide a safe and therapeutic environment for staff and patients

Employ critical thinking skills in collaboration with subordinates to resolve negative patient issues

Use the concept of role modeling to promote a constructive and sustainable work force through a customer service focus

Use available resources to provide subordinates necessary tools(such as proper training and monthly staff meetings) to maintain a safe and therapeutic environment for staff and patients

Facilitate and encourage communication through participation in functional teams

PROFESSIONAL EDGE NURSING CHICAGO, IL

JOB TITLE: CASE MANAGER 12/2013-07/2014

Established and maintained positive relationships with regulators, residents, families and other healthcare providers

Contributed to team effort by accomplishing productivity goals daily

Maintained confidentiality with HIPAA guidelines and requirements for privacy purposes

Reviewed all documentation for accuracy

CARESOUTH MACON, GA

JOB TITLE: HOME HEALTH NURSE 06/2010-03/2012

Evaluated work areas for safety hazards within the environment

Maintained accurate and detailed patient records and charts

Educated patients and families regarding health promotion and disease prevention

Performed daily assessments and documented all care and treatments

Administered medicine and nutrition as set

EDUCATION/TRAINING/AFFILIATIONS

VERBAL BEHAVIOR INSTITUTE/REGISTERED BEHAVIOR TECHNICIAN CERTIFICATE OF ACHIEVEMENT/2017

MIDDLE GEORGIA STATE COLLEGE/BACHELOR OF SCIENCE IN HEALTH SERVICES ADMINISTRATION/2009-2014

HUMANA HEALTH/DIPLOMA IN LPN

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