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Customer Service Data Entry

Cleveland, Ohio, 44143, United States
August 20, 2018

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Aja Tarrant

Data Entry Specialists

440-***-**** 14806 Ohio Ave Cleveland, OH 44128


Hello my name is Aja Tarrant I have 8 years in call center, 8 years in customer service, 5 years in data entry, and 3 years in filing documents. I’m seeking an office position that allows me to contribute my skills in an efficient way.

Skills & Abilities

50 wpm (7 years)

Data Entry (5 years)

Microsoft Excel (Less than 1 year)

Microsoft Word (7 years)

Customer Service (8 years)

Order processing (1 year)

Appointment Scheduling (4 years)

Call Center (8 years)


Member Care Representative II

Nationwide Insurance - Highland Hills, OH

March 2014 to March 2017

Took payments and updated policy information for customers and partner companies

Redirected customers to their qualifying departments

Processed electronic, scanned and faxed information for our processing and underwriting departments

Answered questions about policies and company standards and resolved customer issues in a timely and professional manner

File Clerk (Temp)

Speedway - Enon, OH

September 2013 to March 2014

Created or updated records with new files and information (Microsoft Excel)

Developed an efficient filing system to make updating and retrieving files easier

Followed policies and confidentiality dictations to safeguard data and information

Sorted all papers alphabetically and according to content, dates, significance etc.

Loss Draft Specialist

Adecco/Assurant - Springfield, OH

March 2013 to September 2013

Responsible for processing loss draft and property damage documents for claim checks to be processed

Ordering and reviewing inspections

Responded to written and verbal customer requests, inquiries, and complaints in a timely and professional manner

Solutions Advisor II

HSG Codeblue LLC - Springfield, OH

August 2009 to February 2013

Used telecommunications in addition to computer systems to file property, glass and auto claims, for a variety of insurance carriers, while assisting with getting the customers appointments to get their glass damage repaired

Utilized Microsoft Excel and other computer applications to verify claims information in preparation for claims payments


Bryant & Stratton

Cleveland, OH

Business Administration Diploma/Associates in Business Management

May 2018 to Dec 2018

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