Aja Tarrant
Data Entry Specialists
440-***-**** ac6qwi@r.postjobfree.com 14806 Ohio Ave Cleveland, OH 44128
Objective
Hello my name is Aja Tarrant I have 8 years in call center, 8 years in customer service, 5 years in data entry, and 3 years in filing documents. I’m seeking an office position that allows me to contribute my skills in an efficient way.
Skills & Abilities
50 wpm (7 years)
Data Entry (5 years)
Microsoft Excel (Less than 1 year)
Microsoft Word (7 years)
Customer Service (8 years)
Order processing (1 year)
Appointment Scheduling (4 years)
Call Center (8 years)
Experience
Member Care Representative II
Nationwide Insurance - Highland Hills, OH
March 2014 to March 2017
Took payments and updated policy information for customers and partner companies
Redirected customers to their qualifying departments
Processed electronic, scanned and faxed information for our processing and underwriting departments
Answered questions about policies and company standards and resolved customer issues in a timely and professional manner
File Clerk (Temp)
Speedway - Enon, OH
September 2013 to March 2014
Created or updated records with new files and information (Microsoft Excel)
Developed an efficient filing system to make updating and retrieving files easier
Followed policies and confidentiality dictations to safeguard data and information
Sorted all papers alphabetically and according to content, dates, significance etc.
Loss Draft Specialist
Adecco/Assurant - Springfield, OH
March 2013 to September 2013
Responsible for processing loss draft and property damage documents for claim checks to be processed
Ordering and reviewing inspections
Responded to written and verbal customer requests, inquiries, and complaints in a timely and professional manner
Solutions Advisor II
HSG Codeblue LLC - Springfield, OH
August 2009 to February 2013
Used telecommunications in addition to computer systems to file property, glass and auto claims, for a variety of insurance carriers, while assisting with getting the customers appointments to get their glass damage repaired
Utilized Microsoft Excel and other computer applications to verify claims information in preparation for claims payments
Education
Bryant & Stratton
Cleveland, OH
Business Administration Diploma/Associates in Business Management
May 2018 to Dec 2018