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Customer Service Executive Assistant

Birmingham, Alabama, United States
August 20, 2018

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Well organized, flexible, hard working, dependable, and dedicated professional seeking a career in customer service.


* Strong listening, written, and verbal communication skills

* Service oriented multitasker

* Conflict resolutions

* Courteous and civil

* Energetic work attitude


Diploma John Carroll Catholic High School 2001

Jeremiah’s Hope Skills training for the Healthcare Industry

Seeking Degree Transient studies University of Alabama at Birmingham and Jefferson State Community College Current


Life, Accident, and Al DOI June 2014

Health Insurance


Sigma Kappa Delta Inducted March 2013

Dean’s List Fall 2012


Insurance Specialist/Executive Assistant Boggs Benton Wealth Advisors

*Client phone calls, schedule appointments, maintain calendar

*Assist with multiple office duties

*Inform clients on various Insurance options to satisfy their personal needs

Account Representative State Farm Insurance

*Reviewed and handled insurance policy changes and transfers

*Participated in training and team meetings

*Used judgment, reasoning, and critical thinking to assist customers

Assistant Manager GNC Stores

*Demonstrated exceptional customer service

*Active loss prevention/asset protection

*Created schedules and assisted in hiring process of new employees

Nursing Assistant St. Vincent’s Hospital

*Provided personal and physical care for patients creating a more comfortable atmosphere

*Assisted doctors and nurses with various patient care tasks as needed

*Charted confidential patient information

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