Joyce A Garth

*** *** ** **

Decatur, AL *****

Phone: 256-***-****

E-mail: ac6qv0@r.postjobfree.com

OBJECTIVE

To obtain full time employment as an accounting clerk. SUMMARY OF QUALIFICATIONS

Efficient, detail oriented worker who has demonstrated excellent customer service skills in childcare, retail, and industrial settings. Organized team player with high standards and strong numerical abilities, who is interested in accounting/administrative assistant. Twelve years of computer operations experience in check and processing for banks.

Calculated and wrote payroll checks for retail sales associates. Handled customer complaints, using multi-line phone system, and scheduled service for major appliances, electronics, tools, and lawn equipment for five years.

Selected as role model to train incoming teachers. Completed H&R Block tax preparation training and complete tax returns for friends and family.

WORK EXPERIENCE

Center Manager (3/2013 - Present)

Advance America, Decatur, AL

Job Summary:

Responsibilities include maintaining effective operation and continued growth of Center with the direction of the Divisional Director of Operations. Provide leadership, direction, and effective tools to assure growth and competence to all center employees.

Job Responsibilities:

•Center Management - Review operating results of center daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses. Ensure procedures outlining opening, closing, banking, collections, audits, local store marketing, all Loss Prevention procedures, and other company policies are followed daily. Ensure compliance with Federal, State, and local laws. Control cash flow, balancing and audits while maintaining LP standards. Maintain company standards as related to staffing, operations, marketing, collections and customer service.

•Maintain employee files and process all new hire paperwork according to company timeline.

•Leadership - Provide guidance in all aspects of operations. Recognize and develop skills/abilities of associates in order to meet center and company objectives. Delegation of center responsibilities.

•Training – Provide on-site training instruction on all aspects of leadership, company procedures and policies. Ensure center staff fully comprehends how to perform their job duties and responsibilities as well as understand how to use our computer system.

•Product Knowledge - Understand new and current products so can assist with the company’s marketing and sales initiatives.

•Marketing - Maintain an on-going marketing strategy and marketing tracking sheets for the center.

•Team Player - Provide operational support by working with other departments to solve issues that develop.

•Collections –Lead team in collecting Past Due, Non-Sufficient Funds (NSF), Write Offs, and perform field calls.

•Customer Service – Provide exceptional service and support to customers.

•Data Entry – Complete transactions accurately and in a timely manner on both new and existing accounts.

•Account Maintenance –Ensure all required documentation is included in each customer’s file. Information should be accurate and complete.

•Phone Calls – Manage incoming and outgoing calls in a professional, customer- oriented manner.

•Center Appearance – Manage the appearance of the center by keeping it clean and organized.

Branch Office Manager (9/2006 - 3/2013)

First Choice Cash Advance, Madison, AL

Manage and coordinate activities and operations of the branch location. Coordinates operations in accordance with company policies and procedures. Prepare store reports which include but not limited to, compiling and sorting documents to substantiate business transactions: verify and post details of business transactions such as funds received and disbursed, and totals accounts. Notifies or locates customers with delinquent accounts and attempts to secure payment by established procedures.

Follow procedures for safeguarding company assets, funds, and records. Tax Preparer (1/2006 - 3/2006)

Randstad/Jackson Hewlett, Fayetteville, TN

Prepare taxes for clients consisting of individuals, self-employed (farmers and truck drivers) and sole proprietorships.

Lead Teacher (5/1993 - 8/2003)

Chrysler Child Development Center, Huntsville, AL

Responsible of daily lesson

planning and implementation, children's assessments, and maintaining positive communication with parents.

Contributed to center earning NAEYC accreditation and maintaining high quality standards.

Trained new teachers and worked in a team environment. Completed sixteen hours per year in continuing education. Improved class organization and control by suggesting color coding. Teacher (9/1990 - 5/1993)

Hartselle Headstart, Hartselle, AL

Coordinated and implemented lesson plans with lead teacher to prepare twenty preschool children for success in school.

Conducted assessments, made referrals, developed Individual Education Plans

(IEP), made home visits, and maintained positive relationships with parents. EDUCATION

Associates Degree

Calhoun Community College

Decatur, AL

Calhoun Community College, Decatur, AL

May 2006

AAS in Business Administration/Accounting Technology G.P.A. 3.91 out of 4.00

Relevant Coursework Completed: Accounting 1, Accounting 11, Microcomputer Application, Advance Microcomputer Application (Word, Excel, Access, and Powerpoint), Macroeconomics, Principles of Management, Managerial Accounting, Individual Income Tax, Keyboarding, Business Math, Accounting on the Microcomputer, Business Communication, Microeconomics, and Word Processing. Wallace State College, Cullman, AL

Child Development Associates Certification

December 1992

9.99 quarter hours completed

G.P.A. 4.00 out of 4.00

Hartselle High School, Hartselle, AL

Graduated-- May 1975

G.P.A. 3.46 out of 4.00

Relevant Coursework Completed: Bookkeeping and Typing REFERENCES

Available upon request.

Contact this candidate