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Chief Information Officer, Director of IT, Healthcare Compliance Offic

Location:
Elkins Park, Pennsylvania, United States
Posted:
August 20, 2018

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Resume:

David S. Chamberlain

*** ******* ****** 215-***-****

Cheltenham, PA 19012 www.linkedin.com/in/david-chamberlain ac6qt2@r.postjobfree.com

CHIEF INFORMATION OFFICER SENIOR IT EXECUTIVE

Consistently delivers outstanding results in challenging environments

while leading change and business transformation

Strategic Technology executive with accelerated record of achieving viable solutions that impact and improve business performance. Wide-ranging leadership experience in healthcare, business services, supply chain and financial services resulting in increasing revenues, lowering operating costs and creating overall efficiency. Expertise in planning, systems development and implementation, project management, cost controls and risk mitigation. Capable and experienced in managing and monitoring budgets, enforcing HIPAA policies and developing RFP’s.

IT leadership that enables:

Development and execution of strategic plans to align Information Technology initiatives with company strategic plans

Realignment of project portfolios to consistently meet demanding organizational goals

Significantly reduced costs through planned migrations to new technology

Successfully managed change that generates innovation, growth and profitability

Informed HIPAA officer comfortable developing and enforcing policies

Strong business relationships with colleagues, staff and vendors

Mobilized teams aligned with organization’s vision and goals

Ideal fit for a CIO/Director of IT role in a company that requires a high integrity, hands on, role up the sleeves, practical, responsive and responsible approach. Customer and vendor focused, resourceful and innovative. Driven by cost savings and efficiencies to quickly assess operational and organizational needs and then aggressively develop and execute a balanced plan to improve short-term performance and build significant long-term value for key stakeholders.

EXPERIENCE

CONTOUR DATA SOLUTIONS 2017 – Current

CIO, IT Consultant, Technical Account Manager & Director of Compliance

Provided Chief Information Officer services to Absorption Systems in Exton, Pennsylvania. While onsite I wrote an assessment of the Information Technology department including personnel, consulting companies, the network, the helpdesk, security, backup, disaster recovery planning, business continuity and contracts review. Worked as a Technical Account Manager bridging the gap between Engineering, Sales, and the customer to perform onboarding and project management. Developed compliance programs for Contour Data Solutions including HIPAA and SOC.

RADIOLOGY AFFILIATES IMAGING 2013 – 2015

Chief Information Officer and HIPAA Security Officer

Recruited by CEO and Board to execute state-of-the-art radiology solutions in support of the company’s business strategy. Managed IT operations and telephony including application development, data center management, technical support and business continuity. As an official HIPAA Officer, charged with implementing and enforcing HIPAA policies. Key accomplishments include:

Saved $3M by rebuilding key vendor relationship

Rescued troubled relationship with Electronic Medical Records (EMR) and Picture Archiving and Communication System (PACS) vendor by reaching out to vendor CEO and scheduling status and decision making weekly conference calls to resolve issues. Rehabilitated key business vendor relationship, saving millions in RFP and vendor replacement expenses.

Met aggressive, 60-day “go-live” launch deadline

Reorganized project portfolio to accommodate new top priority of dramatically increasing usage of and satisfaction with previously purchased but poorly implemented radiology information system, and designed and developed project action plan. Delivered system on time and within budget, resulting in customers showing significant gains in productivity.

David S. Chamberlain

Page 2

RADIOLOGY AFFILIATES IMAGING (continued)

Upgraded outdated telecommunications system to significantly improve customer satisfaction

18-year old telephone system seriously compromised reliability and call quality. After carefully evaluating the features and costs of four different systems, selected MITEL system which substantially improved reporting and overall reliability, dropped call statistics, and required a very modest capital investment.

Additional Accomplishments:

Developed first ever IT budget process, managing a budget of approximately $2M.

Served as business relationship liaison for CIOs, Directors of Radiology and other business leaders at seven partner hospitals.

Spearheaded development of new company website (www.4rai.com) in collaboration with consultant, IT and marketing departments.

Initiated and completed RFP process for implementation of new RIS/PACS system.

Successfully renegotiated telecom contracts saving over $200K annually.

Managed Medicare and Medicaid Incentive Electronic Health Records (EHR) program and attested for 40 doctors for Meaningful Use Stage 2.

BOOTH RADIOLOGY ASSOCIATES 2009 – 2013

Director of Information Technology and Chief Compliance Officer

Created IT Plan, process and solutions with $2M annual budget. Implemented VMWare disaster recovery and testing and renegotiated telecom contracts to save $250K annually.

Reduced annual costs nearly $500K with installation of VMware

With rapidly growing cost of maintaining large test and disaster recovery environment, championed VMware for test environment after conducting research and cost comparisons. VMware reduced test and disaster recovery server count.

Launched successful migration of email server that improved productivity by 50%

Shifted outdated email server hardware and operating system no longer supported by Microsoft to highly efficient outsource environment after in-depth analysis of “in-house versus hosted” resulting in a more cost-effective system.

Additional accomplishments:

Managed Medicare and Medicaid Incentive Electronic Health Records (EHR) program and attested for 18 doctors for Meaningful Use.

Implemented Helpdesk software and achieved the highest customer service standards.

Implemented all new network hardware utilizing HP Procurve switching equipment.

Designed and introduced employee professional development plan to evaluate performance and support staff in expanding and sharpening skills.

TEMPLE UNIVERSITY HEALTH SYSTEM 2001 – 2009

Associate Director, Technical Services

Managed team of 25 in server support, operations, database support, disaster recovery and desktop support. Managed 500 MS Windows servers, 25 UNIX servers and two mainframes. Supported all six subsidiaries of Temple University Health System including Temple University Hospital and Temple Children’s Hospital, Jeanes Hospital, Northeastern Hospital, Episcopal Hospital and Temple University Physician’s practice plan. Managed capital budget of approximately $4M and operations budget of $2M. Key accomplishments include:

Installed new management solution for 6,000 workstations

Turned around resource intensive and costly workstation into a more efficient system. Purchased and implemented Altiris Client Management Suite, providing imaging, patch management and inventory management with WISE packaging technology. Saved $120K annually.

David S. Chamberlain

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TEMPLE UNIVERSITY HEALTH SYSTEM (continued)

Implemented CommVault-QiNetix Enterprise Solution for backup and email archiving

Based on new policy requiring retention of all inbound and outbound emails, selected CommVault-QiNetix Enterprise Solution gaining new capabilities and increasing efficiency. New archiving system proved highly instrumental in providing historical data/email tracking that retrieved $1M insurance claim.

Directed recovery of 650-server data center

Successfully engineered quick recovery when new data center was breached/damaged, causing UPS to overheat shutting down data center. Executed disaster recovery plan, notifying key players and bringing in portable AC to enable controlled startup of 650 servers.

Additional accomplishments:

Implemented policies and procedures in support of compliance with HIPAA and Sarbanes Oxley.

Implemented SAN technology from Brocade, EMC and Pillar Data System.

Managed software compliance initiatives including Microsoft and Oracle.

Evaluated, secured and managed large and small-scale technology contracts and projects.

Implemented VMWare to support 130 virtual servers saving approximately $1.2M in server maintenance and resource costs.

Maintained highest availability with a 60 to 1 server to administrator ratio.

Implemented Citrix solution for both remote and internal access to applications.

Early Career

INDUSTRIAL SYSTEMS ASSOCIATES 1998 – 2001

Network and Helpdesk Manager - Held increasingly responsible positions

COMMONWEALTH LAND TITLE INSURANCE 1993 – 1998

Technical Support Analyst

THE PHILADELPHIA STOCK EXCHANGE 1991 – 1993

Technical Support Analyst

SYSTEMS AND INFORMATION DYNAMICS 1989 – 1990

Senior Consultant

PILOT AIR FREIGHT 1988 – 1989

PC Manager

INFORMATION SERVICE CENTER, Baltimore, MD 1986 – 1988

Senior Programmer Analyst

ELECTRONIC DATA SYSTEMS (EDS) 1983 – 1985

Systems Engineer – Completed Systems Engineer and Design program.

EDUCATION AND CERTIFICATIONS

Majored in Business Administration and Economics at St. Anselm College

Temple University - Management program

Electronic Data Systems (EDS) - Systems Engineering and Design



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