Human Resource Resources

Diana M. Creekmore, MS-HRM, SHRM-CP

Virginia Beach, VA 23454 Phone: 804-***-**** E-Mail: ***************@*****.*** Page 1 of 2

Summary of Qualifications

• Certified Professional in Human Resources by the Society for Human Resource Management

(SHRM)

• Goal-oriented and motivated: completed 4-year Business Degree in 3.5 years; completed M.S. in Human Resource Management while working full-time

• Skilled in the following programs: Microsoft Office; Cyma (In-house Payroll Processing); Microsoft Dynamics; PeopleTrak (HRIS); T.A.B.S (Time & Billing/Accounting); AsureForce (Payroll Timekeeping); BenefitFirst & Employee Navigator (Benefits Administration); and NetDocuments

(Cloud-based Document Management System)

Professional Experience

Benefits Sub-Lead

ASM Research, Chesapeake, VA 2017 – Present

• Integrate new systems and processes to provide HR services to the Department of Commerce

• Supervise a team of Benefit Analysts to support the Benefits administration for DOC employees Human Resources Analyst

T-Solutions, Inc., Chesapeake, VA 2016 – 2017

• Administered benefit plans for a growing company of approximately 300 employees

• Wrote and revised human resources policies and standard operating procedures

• Performed various human resources functions such as onboarding new hires, maintaining personnel data, and employee relations for employees nationally and internationally Director of Human Resources

Vandeventer Black LLP, Norfolk, VA 2011 – 2016

• Directed and managed all aspects of human resources for the firm’s five offices in Virginia, North Carolina, and California (the Firm’s Pasadena, CA office closed in 2014)

• Oversaw, and counseled as necessary, the performance of approximately 70 staff members across five separate facilities in three states

• Strategically designed and regularly negotiated and revised the firm’s benefits, including: health and dental insurance; life and disability insurance; retirement/profit-sharing plan; and voluntary benefits

• Introduced high deductible health plans (HDHP), which contributed to health insurance premium decreases for the Firm due to reduced per capita claims’ experience, despite rising health costs and new ACA taxes

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• Project-managed and implemented a timekeeping system for hourly employees, improving overall efficiency and compliance with FLSA and DOL laws and regulations

• Regularly recommended, created, and updated human resources policies and procedures to ensure compliance with all state and federal regulations

• Implemented training and talent development programs; devised and managed annual support staff and attorney review processes

• Collaborated with Department Managers to determine staffing needs; recruited, interviewed, hired, and on-boarded support staff

• Partnered with the Firm’s Recruiting Committee in the recruitment of Summer Associates and new Attorney hires

• Collaborated with the Director of Accounting to ensure accuracy of pay and proper benefit accruals and deductions for in-house payroll processing; performed the payroll function in the absence of the Firm’s Director of Accounting

Accounts Payable / Legal Assistant

Huff, Poole & Mahoney, P.C., Virginia Beach, VA 2005 – 2010

• Managed firm operating and trust accounts & processed check requests, bill payments, & employee reimbursements for a law firm of 100 employees

• Worked directly with the CFO/Firm Administrator to strategically manage the firm’s payables, as well as make adjusting entries in the general ledger

• Served as back-up for accounts receivable/daily deposit, and billing; assisted clients and staff with billing/accounting inquiries

• Prepared court dockets and issued summonses for garnishments and interrogatories Education

M.S. Human Resource Management – 2013

Strayer University

Virginia Beach, Virginia

Summa Cum Laude (4.0/4.0)

B.S. Hospitality and Tourism Management – 2004

Virginia Polytechnic Institute and State University, Pamplin School of Business Blacksburg, Virginia

Cum Laude (3.56/4.0)

Professional Activities

• Served as Treasurer on the Board of Directors for the Hampton Roads Chapter of the Association of Legal Administrators (ALA) – 2015 - 2016

• Member of the Society for Human Resource Management (SHRM) – 2011 - Present

• Serve on the Board of Directors for Wellington At Dam Neck COA – 2011 – 2017

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