Cell: 647-***-****

ac6qpd@r.postjobfree.com

Senior Quality Analyst

Software Quality Assurance professional with more than 8 years’ experience in Quality Assurance analysis, Test deliverables design, programming automated scripts and testing of different type of Software and Applications, including WEB-based applications on various OS and multiple platforms, in client-server and cloud environments with experienced in SDLC methodologies (waterfall and agile)

Functional Testing System Testing UAT Database Testing QA Methodologies

Software Development Life cycle Integration Testing Regression Testing

Test Plan and Strategies Manual & Automated Testing Bug Tracking and Reporting

Business/Use Cases and Processes Traceability Matrix RDBMS

Technical Overview

Over 8 years of Software Testing & QA experience focusing on Functional as well as automation testing using Selenium with a very deep understanding of testing processes and methodologies (Waterfall & Agile) along with various deliverables associated with the role of a QA Analyst or Software Test Automation.

Specialist Computer Languages: Java, Visual Basic, ASP, .Net, XML, HTML, CSS, Java Script and VB Script, C + etc.

Proficient in writing SQL Queries, and testing database connectivity for back-end testing on variety of RDBMS such as Oracle 9i and 10g, SQL Server etc.

Expert knowledge of HP QC (ALM) Test management tools and HP Quick Test Pro Automation tools.

Utilized different testing tools such as Microsoft Test Manager, JIRA, Rational Robot, HP ALM, HP QTP, and HP Quality Center.

Wide experience of Web Technologies, Database Servers, and Application Servers.

Experienced working as per AGILE methodology, participating in scrum call, story writing and assigning test points to the test case.

Ability to work with Agile Project Plans (Work Remaining v/s Time), Backlog graphs, Velocity and burn down charts.

Expertly using MS Office and MS Project applications, MS Outlook.

Knowledge of various phases of Software Development Life cycle (SDLC) and Software Testing Life Cycle (STLC).

Strong working knowledge of Oracle and SQL Server & in-depth experience in writing SQL queries using SQL Server.

Excellent knowledge of QA methodologies, testing frameworks, test automation processes.

Strong background in software testing for Financial Industries.

Able to work in multiple projects with competing priorities and tight deadlines and always eager to learn new tools and technologies towards company's success.

Professional Experience

Bank of Montreal, Toronto, ON February 2017 to July 2018

QA Analyst

Project Name: Live link Model Risk Inventory System

Objective:

The project is related to Data remediation for Enterprise Model inventory data remediation work in preparation for the upcoming FRB and OCC review. Model data remediation key process steps provide detailed instruction and guidance to assist Model Developers/Owners and Model Validation teams to perform the model inventory data attributes review and cleansing work.

Responsibilities:

Reviewed and updated the value of all mandatory attributes via each assigned model data spreadsheet extracted from Live link MRIS (Model Risk Inventory System) for Model Developers/Owners (MD/MO).

Performed UAT testing for Model data validation by verifying the Content Server Live Reports.

Participated in Walkthroughs and peer reviews and defect report meetings periodically.

Interacted with off shore team to discuss and resolve the user acceptance testing activities (UAT) issues accordingly.

Tracked the defects by using JIRA defect tracking tool.

Created test cases and reviewed with the business team.

Participated and focused on continues improvement and always provided recommendation and implemented ideas for test process improvements.

Environment: HPQC ALM V11.5, JIRA, Agile methodology, Open Text Content Server 10.0, MS Excel and Internet Explore version 11

Bank of Montreal, North York, ON August 2016 to February 2017

QA Analyst

Project Name: Electronic Purchasing Solutions (EPS)

Objective:

Worked on the TSYS, a card processing system from Total System Services (TSYS). Currently managing TSYS credit card projects for Bank of Montreal. Flex port is part of the EPS (Electronic Purchasing Solutions) suite of applications which provides the customer a platform to do their transactions online as well as through batch. Hierarchy is application who can create own company on the website and this Application design in Java.

Responsibilities:

Perform software validation and verification processes to ensure applications functions properly.

Create detail Test scenarios and Test cases according to the Business and Functional requirements of the Project and execute them.

Tested End to end testing on the project.

Reviewed the project documentation and provide feedback as required and Identified test scenarios based on BRD.

Involved in the development of test cases based on high level and detailed design.

Effectively communicated with business team in understanding functional requirements.

Responsible to collect and analysis all the requirements.

Create tickets via using JIRA ticket tool. Involved with Developer regarding project and defects.

Run some SQL query for Data base to find the record for card holders.

Implement approved test plans and carried out test cases to guarantee user reliability.

Communicate clear issue and procedures to project management.

Produced final test result outcomes to business before project proceeded into production.

Performed Regression testing of the software functionality as per requirements.

Completed user acceptance testing (UAT) to ensure if the functionality working as required.

Performed performance testing and sanity testing.

Environment: JIRA, HPQC ALM V11.5, Agile methodology, IBM Data Studio 3.1.1 VSTS, Java, Internet Explore version 11, Windows server 2011, Microsoft Project.

Brookfield Global Integrated Solutions, Toronto, ON January 2014 to August 2016

Senior QA Analyst

Project Name: Real Suite

Objective: Tested Asset Management web application designed in Java and connected with backend oracle database. This application is used for real estate transactions, design and project delivery services, commissioning services, facility management, operations and maintenance, asset management, lease administration, lease audit, energy and utility management, and sustainability consulting. These services cover the entire spectrum of a client’s real estate needs.

Responsibilities:

Responsible for gathering all the Business and Functional Requirements from the Business End Users.

Performed Functional testing to ensure all functions specified in the requirements and designs are present and work as intended based on technical design.

Created Test Scenarios and Test cases according to the business requirements by having discussions with the Business Analyst of this project.

Performed Integration, Functional, User Acceptance Testing, Performance and End to End testing to test the workflows.

Planning, Execution, Generated various status and defect reports and Bug Tracking.

Provided Quality Services and helped them to save cost by suggesting correct practices of business implementation.

Communicated to developers for bug fixing and business implementation suggestions.

Participated in walkthroughs and Defect report meetings periodically.

Worked with internal and external including vendors, managements etc. throughout the life cycle of the project.

Environment: Team Foundation Server, JIRA, .Net, XML, Oracle, Windows 7, HTML, Windows server 2008, Microsoft Project.

TELUS Health Mississauga, ON February 2013 November 2013

QA Analyst

Project Name: Drug Applications

Objective: TELUS develops and manages solutions that automate transactions and the secure exchange of information to increase the process efficiency and quality of service of its customer by integrating two of their core products for transactions surrounding extended health benefits (Drug/ Extended Health/ Dental): Drug Application and Multi-Benefits Claims Application to accommodate changes required by the inclusion of a new client and to provide the best claims service offering in Canada. Worked on different types of modules such as Ontario drug benefit dispenses fee limits, Drug Engine claim submission and Deferred EDI claims.

Responsibilities:

Worked closely with the Business team in understanding Business and Functional specifications.

Responsible for Testing the Functional part of Hospital Management application with Manual and Automation strategies.

Review status of defects, including those found in production, to improve effectiveness of existing sets of test scripts.

Responsible for performing Functional Testing of specific modules, following iterative process of testing/retesting and performing Regression Testing.

Analyzed test data requirements and create appropriate test data to support the cases.

Executed end to end and Functional test cases using HP Quality Center.

Worked on test data for interpreting the negative/positive results.

Managed defects through the formal defect management life cycle using HP Quality Center.

Log defects on JIRA and work with development team towards bug resolution.

Compiled SQL query statements with different conditions to compare product expected data with actual data retrieved from backend database.

Environment: JIRA, Windows Server 2008, SQL Server 2008, HP Quality Center, HP QTP, MS Access, Visual Basic, VBScript, JavaScript, SQL Query Analyzer, Windows 7.

CIBC, Downtown Toronto, ON January 2011 February 2013

QA Analyst

Project Name: Investment project

Objective: Worked on the investment project, which is an application for customers who invest in government grants such as Savings Grant. The modules involved in this project are Subscriber, Beneficiary, Loan, Mortgage and Financial Provider.

Responsibilities:

Analyzed the Business Requirements, Functional Requirements and Technical Specifications of the project.

Created Traceability Matrix which includes Uses Case Ids, Business Scenario Ids and Test Case Ids.

Created individual Business test cases based on the Business rules and Business logic.

Create SQL Queries to check for duplicate records to enforce data integrity.

Tested the application database using Oracle and Toad by performing backend, data mapping, data validation and data integrity.

Proactively measured the planned tasks with project management teams to minimize the slippage in task timelines.

Provided Status Reports and Defect Reports in a Graphical Representation using HP Quality Center.

Contributed towards the improvement of overall company-wide software quality assurance by implementing good practice QA Agile methodologies in current system.

Environment: HP Quality Center, HP QTP, SQL Server, JIRA, Oracle, Terminal Services, JavaScript, VBScript, Visual Studio, HTML, XML, Windows 7, MS Office Tools.

Dealer Access, Mississauga, ON March 2009 December 2010

Testing Specialist

Project Name: Automotive Credit Application

Objective: Worked on web based Automotive Credit Application designed in .Net application. This application is used to provide lenders an easy, cost-effective way to communicate with dealers, and allowing receiving credit application data and dealing information. The credit analyst team can view application data submitted by the dealers, request a credit bureau report and return electronic decisions for more efficient dealer lending.

Responsibilities:

Developed Test Plan which included Test Objectives, Test Strategies, and Test Environment by analyzing Business Requirement.

Involved in walkthroughs and review meetings to make sure that the functionality of the application meets the expected results and is in-sync with the requirements and the business process models.

Created Test Scenarios and Test cases according to the business requirements by having discussions with the Business Analyst of this project.

Performed Integration, Functional, User Acceptance Testing and End to End testing based upon the Business Requirements and Functional Specifications on different modules.

Used JIRA for Planning, Execution, Generated various status and defect reports and Bug Tracking.

Categorized the defects found, depending upon its severity and priority and Reported to the developers using JIRA.

Environment: JIRA, Java, XML, Oracle, Windows XP, Microsoft Project, Microsoft Office.

Equity Financial Trust, Toronto, ON May 2008 December 2008

Test Analyst

Project Name: Trading Application

Objective: Worked on Trade Input module used to enter trades into the system that have been executed and filled outside of the Order Management System. Once the trade is entered and posted via the trade entry screen, the transaction is contracted and the applicable account balances and transaction records are updated.

Responsibilities:

Created Test Plan, defined test execution plan, test summary, test closure report for testing phase.

Assisted in developing Test Strategy and effort estimation reports.

Coordinated with BAs for requirement analysis, in scope/out scope test data requirement for complex business scenarios.

Tested the functionality, usability and managed the requirement changes to ensure products met all regulated manufacturing regulations.

Extensively used TOAD and SQL plus to Query the database to perform data validation.

Created Acceptance Criteria and performed User Acceptance Testing (UAT).

Updated Data Drive Framework and Implemented Automation Testing using QTP.

Enhanced & executed scripts using QTP framework for supporting cross browser testing.

Responsible for executing automation scripts using QTP tool for regression testing of the web application.

Education:

Business Administration, Diploma April 2000

Centennial College

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